Alex Kocik | Page 3

Fraz had once again showed how he is #1 as a service advisor. From the moment I pulled up in my 2020 Black tinted Jeep Cherokee he was already smiling and waving to me. He was very helpful and got my Je advisor. From the moment I pulled up in my 2020 Black tinted Jeep Cherokee he was already smiling and waving to me. He was very helpful and got my Jeep in for an oil change ASAP. He followed up with me showed me the waiting lounge and offered great customer service. He did a outstanding job A+ / Nikko who works as a manager or liaison is always available and has been such a great support with my buying service experience as well A+ Thanks Sam R More

by samuelr0 Verified Customer Verified Customer

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Earl in service is the man to go to if you want someone who is knowledgeable, respectful, courteous, and a down right awesome guy! He is the only reason I will return to Sherman for service done on my vehi who is knowledgeable, respectful, courteous, and a down right awesome guy! He is the only reason I will return to Sherman for service done on my vehicle. I have had so many problems dealing with people from Sherman Dodge, but Earl restored my faith by just being himself....a down to earth, humane, honest, caring individual. Thank you Earl!! More

by tracyS Verified Customer Verified Customer

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Worked with Alex used car manager ... perfect customer Worked with Alex used car manager ... perfect customer service He is the best in sales himself... will go all the way ...follows up perfectly. Wo Worked with Alex used car manager ... perfect customer service He is the best in sales himself... will go all the way ...follows up perfectly. Would work with him again... On the other hand Faraz is the best in customer service ... have always been nice and Have helped in all means More

by nisaenterprisesinc Verified Customer Verified Customer

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Highly satisfied with Abe M. Alex K. and Sam Garner.. I love this dealership I had a A+ experience buying my new Jeep. They really showed they care and want to earn your business. I had no pressure at a love this dealership I had a A+ experience buying my new Jeep. They really showed they care and want to earn your business. I had no pressure at anytime which is not usual at most dealerships. Abe took his time with me and made my Jeep purchase fun. Sam Garner really went above what I expected he followed up and took me on a nice test drive. He explained the process so it was nice and smooth A+++ Nikko / Frazz in service was very helpful when I needed some assistance A++ Sam R Black Jeep 2020 More

by samuelr0 Verified Customer Verified Customer

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Thank you to all involved that helped me with my JEEP 2020 purchase! I love it! To: Chris, Alex, Erick ... You Guys Are The Best! 2020 purchase! I love it! To: Chris, Alex, Erick ... You Guys Are The Best! More

by shelleysack Verified Customer Verified Customer

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Simply Amazing Service was awesome from beginning to end. Rapid response from my application, call back from the sales team, appointment due to Covid 19 was right aw Service was awesome from beginning to end. Rapid response from my application, call back from the sales team, appointment due to Covid 19 was right away. Felt safe inside the store. Sales, finance and the entire team was great. Simply amazing group of people More

by childoftheking0930 Verified Customer Verified Customer

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Outstanding Experience! This is the third family vehicle purchased at the dealership. The entire process from beginning to end was so professional and they understood what I This is the third family vehicle purchased at the dealership. The entire process from beginning to end was so professional and they understood what I was looking for. More

by GRACELUND6 Verified Customer Verified Customer

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This is the worst experience of trading in and buy a new car. This are the guys who have been late to pay off my previous car that I have traded in for a new car. From sales to financial person named Frank car. This are the guys who have been late to pay off my previous car that I have traded in for a new car. From sales to financial person named Frank they all lied us and they never returned calls. Because of them and payoff amount were late and reported to as a late payment on my end. Got all paperwork done and before we took brand new car discovered two dents on front and rear driver side doors. Also they washed brand new car and swirls were all over the car like 3 years old car. Been trading and buying new cars Las 20 years every few years and never had this bad experience like two weeks ago and now still going back and forth with them to see why they did payoff amount on the contract when we signed documents. Stay away from this dealer as this is huge group of scams, froud people from sales to the financial department. Stay stay away, trust me you will be happy that you did. On the top of this when we transferred plates to new car system was down and they couldn't provide registration card at the time of purchase. They (Frank) financial person in the office told us they were going to mail card first thing in the morning, guess what. More then two weeks from signing paperwork we haven't received registration card. Also they will screw you on trade and final amount. They lied us that we must change oils only at their dealership, which is not true as you can use that service and extended warranty at any dodge and Chrysler dealership. We called corporate office and they confirmed this. So they are biggest scams and save yourself headaches, avoid this dealership within 50 miles radius. Even Joon Choi sales manager lied to us when we made deal that would give us a free oil changes. Lied us and screwed up all. From all of these Nick is lost guy and very unprofessional approach, even he is not returning calls when he said he would do it. Be smart and stay away from this dealership. More

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dealership is stocked with different makes and models workers are passionate about there job especially in service dept. sherman has been around and will continue to be around in years to come workers are passionate about there job especially in service dept. sherman has been around and will continue to be around in years to come More

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Sherman visit Good experience definitely will refer others to service dept , service advisors were upfront about serv options for vehicle and were not out to just m Good experience definitely will refer others to service dept , service advisors were upfront about serv options for vehicle and were not out to just make money off customer More

by MAGLIFE55 Verified Customer Verified Customer

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