Alex was so helpful in my wife and I's purchase of a new vehicle. No nonsense straight to the point. Alex was super helpful, thorough and efficient. Alex seemed to be one of the busiest people in the dealership but never lacked attention to his customers and went above and beyond to ensure an awesome customer experience.
"superb experience "
beyond being a super nice guy, alex is an excellent communicator and with patience to deal with my critical requests in my vehicle. with some time, we were able to get EXACTLY the vehicle that i wanted. thank you for your help alex!
As a women I never felt uncomfortable when asking a question and appreciated the honesty and no pressure sales. I was nervous about buying a new car and felt comfortable to take my time and shop around. Came back to work with Alex after comparing because my experience with Alec was by far more superior than any other. Thx Alex! #nicole
"Easy, hassle free experience. "
Alex was great to work with. He answered all of my questions and was able to price match what another dealer was offering. He’ll be straight with you and doesn’t play games. Very great experience and I love my new crosstrek.
"Fantastic Buying Experience! Great Customer Service!"
My entire purchasing and service experience has been such a relief! No haggling. Good listening to my needs and desires. I was treated with respect and everything I requested was taken care of quickly. I also greatly respect the community work that this dealer performs!
"Easiest car-buying experience"
Alex made the car-buying experience extremely pleasant (I was hoping for “not awful”). I walked in not expecting to want a Subaru and came out wondering how I could ever doubt. He was friendly, kind and knowledgeable and at no point during the process did I ever even feel pressured to buy a car. I didn’t purchase right away and not once did a manger come out and try to bully me into buying that day (looking at you Hyundai and Toyota). He was easy to reach and responsive to messages. He knew his product and answered all my questions in a timely manner and he was just plain pleasant to work with. He deserves a big, fat raise and I am very pleased with my beautiful new car.
"Alex is the man!"
Today, I bought my dream car! This is the second Subaru I have purchased from Alex, and my 6th Subaru. Alex has not only become an asset to me in making the process so smooth, he is now a great friend! I will always value his professionalism, loyalty and do good attitude in taking care of his clients. He and Mark Miller Subaru have a customer for life! Way to go guys! Ryan
Alex has been honest and reliable for my wife and I from day one of our car buying experience. He was not pushy, but answered all of our questions and informed us about the many features of our car. Over a year later he is still there for us. I recently called to get help with something regarding our loan and Alex took my issue head on and now we are on our way to getting everything straightened out. It’s so relieving to know we were customers beyond that sale point! Thank you Alex!!!
"It's your people that make the difference!"
We love your dealership and your employees who care about the customers!! Two fine examples are Madelyn Parker and Tom Francis!
We have known Tom every since the store was a Pontiac dealership. He tooks great care of us and you could tell he really LISTENED to customers and was genuinely interested in what issues he could help them with! What an asset to your organization!
Madelyn Parker replied to me when I mentioned an interest in the Subaru Forrester. She has followed up with us and offered any assistance we needed. She is also genuine and cares about her customers!
Unfortunately, at this time, my wife doesn't want another car payment- both of our cars are paid off- so we'll have to wait awhile. I do know that if and when we decide to buy a new car, we will definitely come to Mark Miller Subaru!
"Such a great experience! Great company!"
- Em Brown
This dealership has great policies that make the experience or looking for a new vehicle low stress, low pressure, even fun! Working with Alex was a pleasure!