Alex Marcel | Page 40

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Alex! His dedication to understanding and addressing issues showcases his determination to do right by our customers. We deeply value your trust and your feedback. Thank you for highlighting Alex's commitment to putting customers first. If there's anything else we can assist you with, please let us know. We're here to continue providing you with top-tier service and care.

Honda of Valley Stream responded

Thank you for the great rating. We assure you that we are constantly working on shortening our wait time while still preserving the high quality of our work. We hope to see you again. Please reach out if you need anything.

Honda of Valley Stream responded

We're thrilled to hear that you found our service outstanding! Alex Marcel and our dedicated team work hard to ensure that your car receives top-notch care. Your loyalty means a lot to us, and we're honored to be your go-to destination for car service. Should you ever need anything in the future, don't hesitate to reach out. Your satisfaction is our priority, and we're here to provide exceptional service every time you visit!

Honda of Valley Stream responded

It's wonderful to hear about your positive experiences with Marcel at our service center! We greatly appreciate your kind words about his professionalism and demeanor. We'll be sure to share your feedback with our management team. Thank you for your loyalty and for recognizing Marcel's hard work. If there's anything else we can assist you with, please don't hesitate to reach out.

Honda of Valley Stream responded

It sounds like you had a decent experience with the service and found the staff friendly and nice. If there's anything specific you need help with or if you have further feedback, please let us know. We're here to assist you with anything you might need in the future!

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you

Honda of Valley Stream responded

hat's wonderful to hear! We aim to provide a clean, friendly environment while being considerate of our customers' time. It's great that we could offer a clear explanation of costs and provide a payment plan that worked for you. If there's anything else we can assist you with, please feel free to reach out. Thank you for your kind words!

Honda of Valley Stream responded

Thank you for the kind words about Alex Marcel - he is such a dedicated, hard worker. Unfortunately, Honda does not control the New York State Inspections, we follow the New York State DMV rules when it comes to passing or failing. We would love to be able to look back and research what caused your vehicle to fail, but we cannot find you in the customer base due to the name used on here. May we get your name and number for further research?

Honda of Valley Stream responded

Thank you for sharing your experience with us! We're thrilled to hear that your servicing went smoothly and was completed in a timely manner. Keeping our customers updated is a priority, and we're delighted it contributed to your positive experience. If there's anything else we can assist you with, please don't hesitate to reach out!

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our staff! Thank you for your kind words and for considering recommending us to other Honda owners. If there's anything else we can do to enhance your experience further, please let us know. We're here to help!