Dealership Experience
13 yrs, 3 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
959 Reviews
Write a Review959 Reviews of Alex Marcel
December 14, 2023
I called for a maintenance appointment on Friday and was given an appointment the following Monday. That was timely! At the center Marcel gave me the quote for the service. He said it would take about two given an appointment the following Monday. That was timely! At the center Marcel gave me the quote for the service. He said it would take about two hours. I expected a wait so I came prepared ~ no problem. Afterwards I received a text message informing me that additional work should be done and a quote was given. I had the option to say no however I agreed with the recommendation. More
Other Employees Tagged: Junior Zapata spoke with me at length regarding my lease. I am opting to purchase the car and he will follow up with me.
December 12, 2023
Marcel is the best . He’s always there whenever I have an issue with my car. He’s always there whenever I have an issue with my car. More
Other Employees Tagged: Jessica Waters
December 12, 2023
Marcel kept us informed when there was a delay with our service. Extremely confident with his attention to us. service. Extremely confident with his attention to us. More
Other Employees Tagged: Willie Mejia, Clara Torres , Eduardo Balza, Daniel Sanchez
December 06, 2023
Customer service rep was friendly and knowledgeable. Service technician who worked on my vehicle left his wire trimmings all over middle console and cup holders. Service technician who worked on my vehicle left his wire trimmings all over middle console and cup holders. More
November 30, 2023
If you think about buying or leasing a Honda, go to Honda of Valley Stream where the service is great and the staff is awesome If you go anywhere else you will leave your best deal behind. Love my Ridgeline of Valley Stream where the service is great and the staff is awesome If you go anywhere else you will leave your best deal behind. Love my Ridgeline 🙌 More
Other Employees Tagged: Jessica Waters, Willie Mejia, Clara Torres, Gary Lin, Gabe Peña , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez
November 30, 2023
I paid approximately $400 for the diagnostic for recalled/defective parts, which have an extended 10 years warranty by the manufacturer. I spoke to someone regarding the price and got no follow up. recalled/defective parts, which have an extended 10 years warranty by the manufacturer. I spoke to someone regarding the price and got no follow up. More
November 29, 2023
Good experience overall - the staff at the center were all polite and handled their respective tasks well. Thank you. all polite and handled their respective tasks well. Thank you. More
Other Employees Tagged: Willie Mejia, Clara Torres , Eduardo Balza, Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez
November 16, 2023
I was attended in timely manner and the Tech explained to me what was done and the need in my next visit. I was treated cordially. The staff were nice. me what was done and the need in my next visit. I was treated cordially. The staff were nice. More
Other Employees Tagged: Clara Torres

