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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 44

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

October 17, 2023

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Employee Rating

Extremely professional and world class service! Outstanding communication and service needs! The extra support and advice given was greatly appreciated. More

by JPM925
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Rich Billingsley, Jorge Ron-Suarez, Daniel Sanchez

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Oct 18, 2023

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 17, 2023

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Employee Rating

Very good service I can’t complain. Very is easy to reach me and they was very helpful More

by CREDCHP
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Workmanship
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Recommend Dealer
Yes
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Oct 17, 2023

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again. Reach out with any questions or for any additional assistance. Take care!

October 14, 2023

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Employee Rating

Marcel is patient and kind to explain and answer all my questions. I only go to him since 2010 so he’s been taking care of me and my Honda for 13 years now and I bought another new Honda so we will be talk More

by laleinegutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

October 11, 2023

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Employee Rating

Service is usually good, disappointed that the mechanic could not find my tire issue and needed to go to a tire shop to find the issue. More

by james.nate.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres , Daniel Sanchez

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Oct 13, 2023

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Please reach out to our General Manager, Jay Rosenthal, so that he may gather more information from you on the situation at 516-341-7217.

October 11, 2023

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Employee Rating

Everyone was pretty helpful and made the whole process easier for me especially it being my first time there More

by biancajemmott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The girl who recently went to Jamaica was great

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Oct 11, 2023

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

October 10, 2023

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Employee Rating

Above and beyond very helpful great customer service good communication just an amazing experience at Honda of valley stream service More

by NATALIE62279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia , Jerry Lancaster Jr.

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Oct 11, 2023

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

September 30, 2023

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Honda of ValleyStream is a company where you get great service and you are given real information about your vehicle. More

by DONP114
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Recommend Dealer
Yes
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Oct 02, 2023

Honda of Valley Stream responded

100% agree. We work so hard for our clients and are open and honest. Thank you for recognizing us, and we hope to see you again.

September 25, 2023

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Kind service advisors. They're Willing to work around your schedule. Service was great as usual More

by WILLYYYHOOO
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Recommend Dealer
Yes
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Sep 25, 2023

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

September 21, 2023

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Employee Rating

They are okay and definitely continent from my location. Professional stuff providing service but I think accounts department need little extra patience when dealing with customers. More

by rashedmc2009
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2023

Honda of Valley Stream responded

Thank you for the great review. We appreciate the feedback and hope you will come see us again.

September 19, 2023

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Employee Rating

Friendly very professional clean that s my opinion you asked me and I’m finished More

by PECANTANBLKQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Eduardo Balza, Daniel Sanchez, Jerry

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Sep 19, 2023

Honda of Valley Stream responded

Thank you for the excellent review. We are so pleased you chose us for your vehicle's service needs. Please reach out if there is anything additional we can do for you. We hope to see you again.

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