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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 45

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

September 17, 2023

Dealership Rating
Employee Rating

Was a good experience, people was nice and friendly, the work was done on the time that was promised More

by tomad1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres , Eduardo Balza, Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Daniel Sanchez

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Sep 18, 2023

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate it and the time you spent leaving it. Please reach out if there is any additional assistance you need. We hope to see you again.

September 15, 2023

Dealership Rating
Employee Rating

Always excellent customer service when dealing with Marcel! Always addresses my needs and concerns. Top More

by DADDYS2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

Honda of Valley Stream responded

We appreciate your time and business. Thank you for choosing us for your vehicle service needs. We hope to see you again. Please reach out if there is anything additional we can assist you with.

September 15, 2023

Dealership Rating
Employee Rating

Fast check in and returned at promised time with all recall servicing completed. Polite and friendly service staff. More

by jgmjrmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2023

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations and hope to see you again. Please let us know if there is anything more we can assist you with.

September 14, 2023

Dealership Rating
Employee Rating

Honda of Valley Stream has a great team of people. I am so pleased with my purchase. Excellent customer service and highly professional team. I wouldn't choose any other place! More

by kgaskin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Brown

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Sep 15, 2023

Honda of Valley Stream responded

Thank you for recognizing our staff. We appreciate you choosing us for your vehicle needs. Welcome to the Honda of Valley Stream family. We hope to see you again.

September 13, 2023

Dealership Rating
Employee Rating

Everyone was very pleasant and professional as always, plus the wait wasn’t long. They really try to get you in & out. More

by shiniquadrayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 14, 2023

Honda of Valley Stream responded

Thank you for the amazing review and for choosing us for your vehicle service needs. We work hard to make sure every visit is a 5-star one. Please reach out if there is anything additional we can assist you with. We hope to see you again.

September 12, 2023

Dealership Rating
Employee Rating

Great service had my work done with in an hour. thank you for the v quick response and service. More

by angel4u2079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2023

Honda of Valley Stream responded

Thank you for the amazing review. We are always striving for a 5-star visit each and every time. Please come back and see us again.

September 08, 2023

Dealership Rating
Employee Rating

They are a very professional staff. Very nice people. But still did not find my vehicle problem. I guess I have to go to a third party shop. More

by cruzb2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres , Eduardo Balza, Daniel Sanchez

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Sep 11, 2023

Honda of Valley Stream responded

Thank you for the review. We appreciate your business and time. We hope to see you again in the future.

September 06, 2023

Dealership Rating
Employee Rating

Very slow you have to wait to long for service for oil change you have to wait 3 hours are more More

by JOHNNYHOLNESS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 07, 2023

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it. We are always working very hard to improve our service times. We hope you will come see us again.

September 06, 2023

Dealership Rating
Employee Rating

Chris the technician did a great job servicing my vehicle. I always love going to this service center! More

by anjelicasingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

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Sep 07, 2023

Honda of Valley Stream responded

We appreciate your business and time. Thank you for recognizing Chris. We hope to see you again.

September 05, 2023

Dealership Rating
Employee Rating

Convenient Located , Staff Is Very Knowledgeable, A Few Things That can be improved. Appointment Time , Should be As Close to the time. Your Vehicle Sometimes for a Half Hour Or More. While it's waiting to More

by KINGPINVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Sep 06, 2023

Honda of Valley Stream responded

Thank you for the great review. We appreciate the time you spent leaving it and hope to see you again. Please reach out if concerns or if other assistance is needed.

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