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Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 52

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

May 09, 2023

Dealership Rating
Employee Rating

The service was very good but I didn’t like the charge fto repair my AC system. Being a senior price is VERY Important! More

by MARTY199458
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martenez

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May 09, 2023

Honda of Valley Stream responded

Thank you for the review. Please let us know if there is anything we can do for you.

May 04, 2023

Dealership Rating
Employee Rating

Excellent service as usual, Good customer care, Be kind and helpful. Amazing facilitie, Positive attitude. More

by Mohammed Mohiuddin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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May 05, 2023

Honda of Valley Stream responded

Mohammed - we appreciate the outstanding review and hope you will come back and see us again.

May 04, 2023

Dealership Rating
Employee Rating

Amazing, professionally, proficient and friendly services. I felt confident my car was in great hands. More

by REGINATOOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2023

Honda of Valley Stream responded

Regina - thank you! Our goal is for our customers to leave happy. We appreciate the trust and confidence you have in us. We will see you again next time.

May 03, 2023

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Employee Rating

I was please with the out come and the wait time wasn’t to bad More

by tieshathompson348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2023

Honda of Valley Stream responded

Honda of Valley Stream thanks you for your business and taking the time to write a review. We appreciate your kind words and look forward to seeing you again. Please let us know if there is anything that we can do for you.

May 03, 2023

Dealership Rating
Employee Rating

its clean and friendly staff. The receptionist was very polite. very nice and clean . Gabe was very helpful More

by EVE138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Brown

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May 03, 2023

Honda of Valley Stream responded

Thank you ! We take great pride in the appearance of our dealership and the employees we hire. Only the very best will do. Please let us know if there is anything else we can do for you.

May 02, 2023

Dealership Rating
Employee Rating

Receptionist was very clear and explained to me everything that had to be done with my recall she also kept me up to date what was happening with my car while l waited More

by vinkylebaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

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May 02, 2023

Honda of Valley Stream responded

Thank you for the 5-star review. We appreciate it and your kind words. Our staff works very hard to make sure that each and every customer is kept in the loop throughout their time with us. Please let us know is there is anything we can do for you.

April 29, 2023

Dealership Rating
Employee Rating

Very nice and clean service advisor. Very knowledgeable. I just love coming there, workers to excellent job. Thank you. More

by ruthlyngrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Lin

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May 01, 2023

Honda of Valley Stream responded

Thank you for the excellent review. We enjoyed working with you and look forward to seeing you again.

April 27, 2023

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Employee Rating

Great customer service, Lots of helpful employees, I will definitely be back. Santos the drive to the subway station is amazing! More

by martinef99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez

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Apr 28, 2023

Honda of Valley Stream responded

Thank you for the amazing review! We are pleased to have you as part of our family. Please let us know if there is anything we can do for you!

April 24, 2023

Dealership Rating
Employee Rating

Great service! The team here is very helpful, kind, and friendly. They do their best to accommodate every customer. More

by yclindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia

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Apr 25, 2023

Honda of Valley Stream responded

Honda of Valley Stream thanks you for the time you took to let us know how our service department is doing. We appreciate the kind remarks about our team and will be sure to share this with them. Please let us know if there is anything we can do for you.

April 19, 2023

Dealership Rating
Employee Rating

Was able to book an appointment via the website for the next day. The check in process was very well run. My car was fixed the same day and the problem has been resolved. Overall, a well run operation. More

by JGOLD279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

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Apr 20, 2023

Honda of Valley Stream responded

WE work so hard to exceed all expectations and make sure all appointments with Honda of Valley Stream are of the highest quality of work. Please come back and see us again. Let us know if there is anything we can do for you!

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