Alex Marcel | Page 69

i cancelled a patient visit in order to go to Honda in Hempstead service center and when i got there at 4:53pm( knowing that they close at 6pm) while i didnt have an appt, I was told that they stop taking Hempstead service center and when i got there at 4:53pm( knowing that they close at 6pm) while i didnt have an appt, I was told that they stop taking walk-ins at 4pm. Not good since I went to a different Honda Service Center later that week. I then asked for the regional officer of the Northeast Region and then was told Honda doesn't have one. then as I was walking out upset, I was told after repeatedly saying, you sure?, the person then said we have a general manager. I was already in disgust. You see, I work 4 jobs 7days a week and I served 8 years to protect the national security of this country (US VETERAN) SO THAT MALES DON'T GET DRAFTED AND CAN ENJOY THEIR LIFE IN THE PRIVATE SECTOR WORKING FOR FORTUNE 500 COMPANIES.. I'M DISGUSTED WITH THE RESPECT OUR MILITARY SERVICEMEN/WOMEN RECEIVE. MY LEASE IS DUE TO EXPIRE SOON. LET''S SEE IF HONDA FALLS BACK ON THEIR WORD THAT I SHOULD HAVE A LESSER MONTHLY PREMIUM IF I'M A RETURNING CUSTOMER!! I THEN WENT TO VALLEY STREAM OF HONDA WHICH WAS IMPECCABLE More

by MIKEPBALDEO Verified Customer Verified Customer

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I was an old customer who left for Millen. Honda in Garden City. Suffice to say service was horrible at this location. I came back to this dealership and was so happy to see Marcel. I was gr Honda in Garden City. Suffice to say service was horrible at this location. I came back to this dealership and was so happy to see Marcel. I was great to see a familiar face. Service was great and Marcel e-mail me a few times to let me know the condition of the car and the warranty on the battery. Very happy to be back. More

by nadkarnij Verified Customer Verified Customer

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They treat their customers as family and are honest with their assessments. Marcel is amazing and I have known him for years. Whenever I have an issue it gives me great comfort to know that I will be taken their assessments. Marcel is amazing and I have known him for years. Whenever I have an issue it gives me great comfort to know that I will be taken care of without worrying. More

by NAZIA.BOKHARI20 Verified Customer Verified Customer

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They were great. polite and helpful. It was a good experience to have people do their work with a smile polite and helpful. It was a good experience to have people do their work with a smile More

by etienne748 Verified Customer Verified Customer

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I love going to Honda valley stream they all friendly polite excellent service and environment polite excellent service and environment More

by DOLLYK1102 Verified Customer Verified Customer

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Great service, great staff, great experience, will be coming back for sure. They didn’t try and all me services I didn’t need for my car, they were honest and thorough coming back for sure. They didn’t try and all me services I didn’t need for my car, they were honest and thorough More

by KBABAJKO Verified Customer Verified Customer

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Great staff! Professionalism at its best. Never have a bad experience here which is why I constantly return Professionalism at its best. Never have a bad experience here which is why I constantly return More

by TMM0703 Verified Customer Verified Customer

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Very quick process. Car was returned in solid condition. They noticed things my last dealer did not which resolved significant issues for me. Good service. Car was returned in solid condition. They noticed things my last dealer did not which resolved significant issues for me. Good service. More

by SHAUNYBRADY Verified Customer Verified Customer

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Exceptional service. Alex Marcel went beyond my expectations. He should be commended. I'm a very happy customer ☺️. Alex Marcel went beyond my expectations. He should be commended. I'm a very happy customer ☺️. More

by mgbrethel Verified Customer Verified Customer

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Marcel was very friendly and helpful. Made me feel very welcomed. Great customer service. The maintenance on my car was excellent. Made me feel very welcomed. Great customer service. The maintenance on my car was excellent. More

by jennyguerra11511 Verified Customer Verified Customer

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