Dealership Experience
13 yrs, 3 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
959 Reviews
Write a Review959 Reviews of Alex Marcel
March 10, 2021
I scheduled my appointment well in advance, work that needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then I had to wait almost an hour for them to get me a loaner veh. (I was late to work) after picking up vehicle that next night when I set alarm I could hear doors lock but no beep. Had to return the next day bc the alarm valet was put on and not turned off. I’ve noticed since service dept has moved and a lot of people that were there before are now gone nothing runs smoothly anymore. I put everything on the service agent who assists me bc he is the only one who I come in contact with. FYI there was another guy moving vehicles to be picked up without a mask. More
March 05, 2021
Best dealership ever I miss Deo and Sam so it is important to keep customer service a top priority very helpful friendly and great mechanics important to keep customer service a top priority very helpful friendly and great mechanics More
Other Employees Tagged: Willie Mejia
March 04, 2021
I’m very happy with the level of service and attention that I receive at valley stream Honda. The customer service and courtesy are commendable. I would recommend this dealer to anyone who is looking for that I receive at valley stream Honda. The customer service and courtesy are commendable. I would recommend this dealer to anyone who is looking for a new car. More
Other Employees Tagged: Brittany Brown, Steve Calderone
February 27, 2021
They are always just doing their very best to satisfy everyone. Just keep up the good work and continue to work with pride. Thank you. everyone. Just keep up the good work and continue to work with pride. Thank you. More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
February 26, 2021
I needed a part for my door they ordered it promptly I needed a part for my door they ordered it promptly and repaired it. I was very satisfied with their work and promptness to call me when the job I needed a part for my door they ordered it promptly and repaired it. I was very satisfied with their work and promptness to call me when the job is completed More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
February 25, 2021
It was a pleasure to get my car service there. The people was very courteous and helpful. I didn’t have to wait too long was very courteous and helpful. I didn’t have to wait too long More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
February 19, 2021
As always my experience was great, great customer service waiting area is very comfortable... The wait is nerved long when I’m on time for my appointment waiting area is very comfortable... The wait is nerved long when I’m on time for my appointment More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
February 17, 2021
I’m satisfied with the services that Honda of Valley stream give me. Every one there is very nice. And I will return for service. stream give me. Every one there is very nice. And I will return for service. More
Other Employees Tagged: Brittany Brown, Jessica Waters
February 17, 2021
Courteous attentive helpfulWaiting area clean and Courteous attentive helpful Waiting area clean and comfortable Bathroom was very clean Not too much of a long wait for scheduled service to be do Courteous attentive helpful Waiting area clean and comfortable Bathroom was very clean Not too much of a long wait for scheduled service to be done More
Other Employees Tagged: Joseph Agbato
February 12, 2021
Over charge. Prices are 400% higher than market. Try to drain every penny from your pocket. Waste your whole day, no matter you go by appointment. drain every penny from your pocket. Waste your whole day, no matter you go by appointment. More
Other Employees Tagged: David Palmer

