Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 90

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
972 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English English

4.8

972 Reviews

Write a Review

972 Reviews of Alex Marcel

May 02, 2021

Dealership Rating
Employee Rating

excelent service i recommend chance oil very good people the time it’s good no complaints about i back to the service when i need More

by capylar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

May 03, 2021

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review your service! We appreciate the recommendation and look forward to working with you again in the future at Honda of Valley Stream.

April 30, 2021

Dealership Rating
Employee Rating

the customer service staff was very professional although I was not satisfied with the decision rendered by the general manager on the pricing of the work to be done on my vehicle I fully understand that I h More

by GMAX1G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 03, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

April 30, 2021

Dealership Rating
Employee Rating

Great service representative. A pleasure to deal with very professional and very helpful kept me updated throughout the whole service process. Would recommend family and friends to use Honda of valley st More

by INNY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

May 01, 2021

Honda of Valley Stream responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

April 10, 2021

Dealership Rating
Employee Rating

Very professional and courteous when calling to make an appointment for service. Will work with you regarding the time to bring your car in for service. More

by WINNIEHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Apr 11, 2021

Honda of Valley Stream responded

Hi Winnieharry, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 02, 2021

Dealership Rating
Employee Rating

The service was excellent the technician and the advisers were very helpful Alex Marcel was extremely helpful and kind he is my Angel 10/10 More

by annecyrc@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 01, 2021

Dealership Rating
Employee Rating

I was promised car a wash voucher; I didn’t receive it; left a message for the manager but he didn’t call me back More

by sergngel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Apr 14, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

March 28, 2021

Dealership Rating
Employee Rating

Great customer service ....!!!!will definitely recommend to a family or friend. He helped me both trips I had to make to Honda. Thank you Marcel More

by SW33T.V1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Honda of Valley Stream responded

Thank you for the kind words! We appreciate the recommendation and look forward to working with you again in the future!

Mar 29, 2021

Honda of Valley Stream responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2021

Dealership Rating
Employee Rating

Service was quick for my warranty repair. Communication was good, was informed of all repairs. Thank you to the all American dad aka David palminator aka David palm palm aka David Palmer! much love homi More

by ez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 25, 2021

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future

Mar 25, 2021

Honda of Valley Stream responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 24, 2021

Dealership Rating
Employee Rating

10000000 excellent work appreciated the great care was great they should get an raise love the customer service an they work fast excellent excellent experience More

by A.BURNETTE2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 25, 2021

Honda of Valley Stream responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 24, 2021

Dealership Rating
Employee Rating

Great customer service with all around care. The team was Professional, courteous and they made the whole experience easy and I will continue to come back More

by PSYU10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

Mar 25, 2021

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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