Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 90

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
959 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

15 yrs, 10 mos

Languages Spoken

English English

4.8

959 Reviews

Write a Review

959 Reviews of Alex Marcel

March 18, 2021

Dealership Rating
Employee Rating

I continue to go to Valley Stream Honda for service because they are reliable and proficient. Marcel is always helpful and polite. I enjoy coming here. More

by LAUREENLACE
Recommend Dealer
Yes
Mar 19, 2021

Honda of Valley Stream responded

Hi Laureenlace, thank you so much for your positive comments about Honda Of Valley Stream! We are always more than happy to assist you if anything else comes up. Take care!

March 18, 2021

Dealership Rating
Employee Rating

Went to fix a Flat Tire and Engine Shield - both damaged by hitting pothole. Mr. Alex Marcel was excellent in getting the Job done , Coordinating with Parts Department to provide a Very Timely Service. I More

by LFERNAN160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 18, 2021

Dealership Rating
Employee Rating

Excellent customer service. My service advisor Marcel is the the absolute best at what he does. Thanks again guys. Keep up the excellent job of providing such quality customer service. More

by RAMONTAY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Honda of Valley Stream responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Honda Of Valley Stream! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2021

Dealership Rating
Employee Rating

highly dissatisfied with my most recent survey. after their service my emergency brake is not working properly. they did my brake and now my brakes are worse than before. More

by gualilo61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Apr 14, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

March 11, 2021

Dealership Rating
Employee Rating

I love the service I received, the staff was very helpful, every time I bring my car to be serviced the staff is always make sure that I’m good More

by CMARIGNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Honda of Valley Stream responded

Hi, we're happy you found our staff to be so supportive during your experience here at Honda Of Valley Stream. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 11, 2021

Dealership Rating
Employee Rating

I have no complaints. Very good service. They accepted me even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. More

by MARKSJUNE256
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream.

March 11, 2021

Dealership Rating
Employee Rating

I arrived for my appointment before the scheduled time the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. More

by charlesfletcher3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Honda of Valley Stream responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 10, 2021

Dealership Rating
Employee Rating

I am not pleased with the level of service I've been getting from the mechanics. I had to come back for an adjustment to the wheel alignment. More

by DJONES57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Honda of Valley Stream responded

Hi, thanks for taking the time to leave us this information about your recent visit. Take care!

March 10, 2021

Dealership Rating
Employee Rating

All areas of service are always great!!!I would not dream of going to any other place to get my car running well. Thank u. More

by lorrainerigo@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2021

Honda of Valley Stream responded

Hi, we are so happy to read such a great review about Honda Of Valley Stream! Feel free to reach out to us if you need anything. Have a wonderful day.

March 10, 2021

Dealership Rating
Employee Rating

I have been taking my vehicle to this location for years. If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good rec More

by bggmama30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: McFarland

Mar 11, 2021

Honda of Valley Stream responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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