Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 92

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
994 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

16 yrs, 2 mos

Languages Spoken

English English

4.8

994 Reviews

Write a Review

994 Reviews of Alex Marcel

May 06, 2021

Dealership Rating
Employee Rating

I’ve been a customer since 2007 and I am pleased with the professional staff... I miss Sam & Deo prior Manager & assistant manager but Alex Marcel is an excellent service advisor...Labor costs & parts are pr More

by SPARKLEJ623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Honda of Valley Stream responded

SPARKLEJ23 - we appreciate the years of loyalty and thank you for taking the time to review our dealership. We appreciate the feedback and look forward to seeing you again at Honda of Valley Stream!

May 03, 2021

Dealership Rating
Employee Rating

It is convenient, and the workers are very polite and friendly. This particular shop treats customers like family and after 10 years, I still feel special. More

by LADYNRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Palmer

May 04, 2021

Honda of Valley Stream responded

We appreciate the years of loyalty! We appreciate the 5-star rating and look forward to working with you again in the future at Honda of Valley Stream!

May 02, 2021

Dealership Rating
Employee Rating

excelent service i recommend chance oil very good people the time it’s good no complaints about i back to the service when i need More

by capylar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

May 03, 2021

Honda of Valley Stream responded

Thank you so much for taking the time to rate and review your service! We appreciate the recommendation and look forward to working with you again in the future at Honda of Valley Stream.

April 30, 2021

Dealership Rating
Employee Rating

the customer service staff was very professional although I was not satisfied with the decision rendered by the general manager on the pricing of the work to be done on my vehicle I fully understand that I h More

by GMAX1G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 03, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

April 30, 2021

Dealership Rating
Employee Rating

Great service representative. A pleasure to deal with very professional and very helpful kept me updated throughout the whole service process. Would recommend family and friends to use Honda of valley st More

by INNY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clara Torres

May 01, 2021

Honda of Valley Stream responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

April 10, 2021

Dealership Rating
Employee Rating

Very professional and courteous when calling to make an appointment for service. Will work with you regarding the time to bring your car in for service. More

by WINNIEHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Apr 11, 2021

Honda of Valley Stream responded

Hi Winnieharry, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

April 02, 2021

Dealership Rating
Employee Rating

The service was excellent the technician and the advisers were very helpful Alex Marcel was extremely helpful and kind he is my Angel 10/10 More

by annecyrc@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Honda of Valley Stream responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 01, 2021

Dealership Rating
Employee Rating

I was promised car a wash voucher; I didn’t receive it; left a message for the manager but he didn’t call me back More

by sergngel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Apr 14, 2021

Honda of Valley Stream responded

We apologize that your experience at Honda of Valley Stream was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 516-362-2070

March 28, 2021

Dealership Rating
Employee Rating

Great customer service ....!!!!will definitely recommend to a family or friend. He helped me both trips I had to make to Honda. Thank you Marcel More

by SW33T.V1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Honda of Valley Stream responded

Thank you for the kind words! We appreciate the recommendation and look forward to working with you again in the future!

Mar 29, 2021

Honda of Valley Stream responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 25, 2021

Dealership Rating
Employee Rating

Service was quick for my warranty repair. Communication was good, was informed of all repairs. Thank you to the all American dad aka David palminator aka David palm palm aka David Palmer! much love homi More

by ez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

Mar 25, 2021

Honda of Valley Stream responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future

Mar 25, 2021

Honda of Valley Stream responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!

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