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Alex Marcel
994 Reviews
Dealership Experience
13 yrs, 7 mos
Industry Experience
16 yrs, 2 mos
Languages Spoken
English
994 Reviews
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994 Reviews of Alex Marcel
February 25, 2021
It was a pleasure to get my car service there. The people was very courteous and helpful. I didn’t have to wait too long was very courteous and helpful. I didn’t have to wait too long More
by alstonpo
Verified CustomerOther Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
February 19, 2021
As always my experience was great, great customer service waiting area is very comfortable... The wait is nerved long when I’m on time for my appointment waiting area is very comfortable... The wait is nerved long when I’m on time for my appointment More
by QUANARICKS
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
February 17, 2021
I’m satisfied with the services that Honda of Valley stream give me. Every one there is very nice. And I will return for service. stream give me. Every one there is very nice. And I will return for service. More
by KEE_0126
Other Employees Tagged: Brittany Brown, Jessica Waters
February 17, 2021
Courteous attentive helpfulWaiting area clean and Courteous attentive helpful Waiting area clean and comfortable Bathroom was very clean Not too much of a long wait for scheduled service to be do Courteous attentive helpful Waiting area clean and comfortable Bathroom was very clean Not too much of a long wait for scheduled service to be done More
by RUBBUTTS
Other Employees Tagged: Joseph Agbato
February 12, 2021
Over charge. Prices are 400% higher than market. Try to drain every penny from your pocket. Waste your whole day, no matter you go by appointment. drain every penny from your pocket. Waste your whole day, no matter you go by appointment. More
by ENGINEER.ABUBAKAR
Other Employees Tagged: David Palmer
February 11, 2021
As a loyal and long term customer of this dealership, I was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I recei was extremely disappointed with changes in the service department. Service took way too long, COVID safety guidelines were not followed, and I received no response to my attempts to discuss my concerns with the manager. Time to find a new place to get my car serviced. More
by MRMMRMMRM
Other Employees Tagged: Willie Mejia
February 11, 2021
I make my appointments with Marcel. I find his vast knowledge of cars very helpful. I can describe what I think may be happening with my car and he is able to explain to me in layman terms why its happ knowledge of cars very helpful. I can describe what I think may be happening with my car and he is able to explain to me in layman terms why its happening and what I need to get done to resolve the problem. More
by DJONES57
Other Employees Tagged: I would like the mechanics to pay better attention. I brought my car in for service and my inspection was overlooked which cause me to receive ticket.
February 10, 2021
I have had some challenging issues with my Honda CRV in the past few months. However, thanks to the patience/hard work of the mechanics and Mr Marcel. My car was repaired. Mr.Marcel kept me informed at eve the past few months. However, thanks to the patience/hard work of the mechanics and Mr Marcel. My car was repaired. Mr.Marcel kept me informed at every turn . He was professional, reassuring and got the job done. More
by BAJANJUC
February 09, 2021
The staff was friendly and efficient. Marcel took his time to explain the aerobics performed and what would be needed the next time. I will be using Honda Valley Stream for all my HEV services time to explain the aerobics performed and what would be needed the next time. I will be using Honda Valley Stream for all my HEV services More
by WCOWELL20
