Alex Marcel | Page 94

Excellent customer service. My service advisor Marcel is the the absolute best at what he does. Thanks again guys. Keep up the excellent job of providing such quality customer service. the the absolute best at what he does. Thanks again guys. Keep up the excellent job of providing such quality customer service. More

by RAMONTAY2003 Verified Customer Verified Customer

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highly dissatisfied with my most recent survey. after their service my emergency brake is not working properly. they did my brake and now my brakes are worse than before. their service my emergency brake is not working properly. they did my brake and now my brakes are worse than before. More

by gualilo61 Verified Customer Verified Customer

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I love the service I received, the staff was very helpful, every time I bring my car to be serviced the staff is always make sure that I’m good helpful, every time I bring my car to be serviced the staff is always make sure that I’m good More

by CMARIGNY Verified Customer Verified Customer

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I have no complaints. Very good service. They accepted me even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. More

by MARKSJUNE256 Verified Customer Verified Customer

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I arrived for my appointment before the scheduled time the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. More

by charlesfletcher3 Verified Customer Verified Customer

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I am not pleased with the level of service I've been getting from the mechanics. I had to come back for an adjustment to the wheel alignment. getting from the mechanics. I had to come back for an adjustment to the wheel alignment. More

by DJONES57 Verified Customer Verified Customer

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All areas of service are always great!!!I would not dream of going to any other place to get my car running well. Thank u. of going to any other place to get my car running well. Thank u. More

by lorrainerigo@yahoo.com Verified Customer Verified Customer

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I have been taking my vehicle to this location for years. If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good rec If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good recommendations. I would not use this location. And not to mention the courtesy cashier to many to mention always end my visit with a thanks and have a good Day More

by bggmama30 Verified Customer Verified Customer

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I scheduled my appointment well in advance, work that needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then I had to wait almost an hour for them to get me a loaner veh. (I was late to work) after picking up vehicle that next night when I set alarm I could hear doors lock but no beep. Had to return the next day bc the alarm valet was put on and not turned off. I’ve noticed since service dept has moved and a lot of people that were there before are now gone nothing runs smoothly anymore. I put everything on the service agent who assists me bc he is the only one who I come in contact with. FYI there was another guy moving vehicles to be picked up without a mask. More

by DP9612 Verified Customer Verified Customer

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Best dealership ever I miss Deo and Sam so it is important to keep customer service a top priority very helpful friendly and great mechanics important to keep customer service a top priority very helpful friendly and great mechanics More

by LNTRENTO Verified Customer Verified Customer

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