Dealership Experience
13 yrs, 7 mos
Industry Experience
16 yrs, 2 mos
Languages Spoken
English
994 Reviews
Write a Review994 Reviews of Alex Marcel
March 11, 2021
I have no complaints. Very good service. They accepted me even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. even without an appointment. Nice facility. I hope to become a long time customer. I’ll be returning very soon. More
March 11, 2021
I arrived for my appointment before the scheduled time the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. the only problem was that I waited four hours before my car was serviced. Other than that I must say everything was good. More
March 10, 2021
I have been taking my vehicle to this location for years. If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good rec If it’s not for Alex Marcel always being professional and always going above and beyond and explain and to me any issue that my Car may and good recommendations. I would not use this location. And not to mention the courtesy cashier to many to mention always end my visit with a thanks and have a good Day More
Other Employees Tagged: McFarland
March 10, 2021
I scheduled my appointment well in advance, work that needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then needed was documented in previous appt. when I dropped off vehicle I was told they didn’t have the part and it wouldn’t be in till the next day, then I had to wait almost an hour for them to get me a loaner veh. (I was late to work) after picking up vehicle that next night when I set alarm I could hear doors lock but no beep. Had to return the next day bc the alarm valet was put on and not turned off. I’ve noticed since service dept has moved and a lot of people that were there before are now gone nothing runs smoothly anymore. I put everything on the service agent who assists me bc he is the only one who I come in contact with. FYI there was another guy moving vehicles to be picked up without a mask. More
March 05, 2021
Best dealership ever I miss Deo and Sam so it is important to keep customer service a top priority very helpful friendly and great mechanics important to keep customer service a top priority very helpful friendly and great mechanics More
Other Employees Tagged: Willie Mejia
March 04, 2021
I’m very happy with the level of service and attention that I receive at valley stream Honda. The customer service and courtesy are commendable. I would recommend this dealer to anyone who is looking for that I receive at valley stream Honda. The customer service and courtesy are commendable. I would recommend this dealer to anyone who is looking for a new car. More
Other Employees Tagged: Brittany Brown, Steve Calderone
February 27, 2021
They are always just doing their very best to satisfy everyone. Just keep up the good work and continue to work with pride. Thank you. everyone. Just keep up the good work and continue to work with pride. Thank you. More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer
February 26, 2021
I needed a part for my door they ordered it promptly I needed a part for my door they ordered it promptly and repaired it. I was very satisfied with their work and promptness to call me when the job I needed a part for my door they ordered it promptly and repaired it. I was very satisfied with their work and promptness to call me when the job is completed More
Other Employees Tagged: Willie Mejia, Clara Torres , Joseph Agbato, David Palmer

