Alex Marcel | Page 98

I towed my car to Honda to have the bumper checked because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. als because it was hanging, picked It up and had to come back twice because the person who fixed the car did not mention the underlining was missing. also It was not fixed correctly due to the underlining once ordered and put in was not clipped in. It was hanging! The new manager when originally came had poor customer service without empathy for the scenario. The labor charge was so expensive with poor service. Had to make freq travels back and forth and had to examine my care myself. Marcel had good customer service . The manager was not helpful. More

by MSCAMILLEG Verified Customer Verified Customer

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Wonderful person to talk to it’s good to see Alex there because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area wa because I have been coming there for a long time I have owned three Honda since 1990 a CRV and two pilots also a civic I remember the Service area was the sales room long time huh. More

by MARTINRICKETTS Verified Customer Verified Customer

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Verry happy and excelente service thank you l am so happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues happy and The play is verry confortable The Service an everything y perfecto 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊. God blues More

by 73MELANIE Verified Customer Verified Customer

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I purchased my Accord from this same dealership in March 2017 & have only had it serviced here at this VS service ctr. Alex Marcel & the rest of the staff have always taken c/o me & my car & "squeezed" me i 2017 & have only had it serviced here at this VS service ctr. Alex Marcel & the rest of the staff have always taken c/o me & my car & "squeezed" me in 4 an appointment & service. Thank U! Happy Healthy Xmas, Holi-Daze, & New Year! More

by NEKTAR35 Verified Customer Verified Customer

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Super professional operation...the staff knows the answers to your questions...worth every dollar spent and Honda stands behind the service provided My family of 4 all drive and service their Honda answers to your questions...worth every dollar spent and Honda stands behind the service provided My family of 4 all drive and service their Honda,s @ Honda service centers More

by jqholman Verified Customer Verified Customer

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Great Costumer service.Friendly and professionalism was Great Costumer service. Friendly and professionalism was seen from management to associate, Mrs. Torres was great and very responsible in calling bac Great Costumer service. Friendly and professionalism was seen from management to associate, Mrs. Torres was great and very responsible in calling back as promised. ( her professionalism and assuredness is the reason why I am taking my second vehicle for full service )thats another ($2,900)I am investing, because I like honesty and transparency. Mrs. Tores is a valuable access to Honda service Dep. Mr. Mejias was very professional in resolving all my issues and assuring my vehicle service in a professional timely manner. Mr. Alex Marcel, was helpful and attentive to m questions. Mr. David Palmer was not helpful at all and tried to blame me for my vehicle getting a flat while in the shop. (not very professional) disregard that I was spending over 3,000 fixing my vehicle. More

by geo_guerrero Verified Customer Verified Customer

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The service department has always provided me with amazing, fast, and thorough service. Their team is always courteous and attentive every time I need my car looked at for inspection or work. amazing, fast, and thorough service. Their team is always courteous and attentive every time I need my car looked at for inspection or work. More

by AJ1993 Verified Customer Verified Customer

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Knew my car, good recommendations, done on time, no extra or hidden costs , drop off at train station arranged at their suggestion, open for long hours extra or hidden costs , drop off at train station arranged at their suggestion, open for long hours More

by EDWARDCKATZ Verified Customer Verified Customer

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Marcel was extremely helpful. In addition to being there for an oil change. I also needed transmission service which he suggested that I have done while I was there. for an oil change. I also needed transmission service which he suggested that I have done while I was there. More

by DJONES57 Verified Customer Verified Customer

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They listened to my concerns about my car and fixed the issue. Will continue to bring my vehicle to Honda of Valley Stream. Thank you! issue. Will continue to bring my vehicle to Honda of Valley Stream. Thank you! More

by sprice0607 Verified Customer Verified Customer

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