Alex Marcel
Alex Marcel at Honda of Valley Stream

Alex Marcel | Page 97

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

Contact Me
4.8
987 Reviews

Dealership Experience

13 yrs, 6 mos

Industry Experience

16 yrs, 1 mo

Languages Spoken

English English

4.8

987 Reviews

Write a Review

987 Reviews of Alex Marcel

January 12, 2021

Dealership Rating
Employee Rating

The Valley Stream service department was very professional when I brought my car in to be looked at. Marcel was very helpful in making sure that my car received a thorough workup to be sure ever More

by EDCMOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2021

Honda of Valley Stream responded

Hello, we are so happy to read such a great review about Honda Of Valley Stream! We hope to be of service to you again in the future. Best wishes, Honda Of Valley Stream

January 08, 2021

Dealership Rating
Employee Rating

They were quick and efficient and took care not to dirty my car. My only complaint that this was the second time for the same recall. I was not informed that I had to be low on gas the first time and my ga More

by TINO-BEACH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

January 07, 2021

Dealership Rating
Employee Rating

Good. Experience was good. No complaints. Will keep going to valley stream Honda service center for my car needs. Everything was well taken care of. More

by mzmary101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres , David Palmer

Jan 08, 2021

Honda of Valley Stream responded

Hi Mzmary101, thank you so much for your positive comments about Honda Of Valley Stream! We look forward to your next visit! Take care!

January 06, 2021

Dealership Rating
Employee Rating

I made an appointment and was seen in a couple of days and was seen and taken care very efficiently and effectively No complaints excellent service Marcel More

by funplayingsoccer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Honda of Valley Stream responded

Hi Funplayingsoccer, thank you so much for your positive comments about Honda Of Valley Stream! Thanks again for the recommendation, and have an amazing day!

January 02, 2021

Dealership Rating
Employee Rating

In all the years that I have been bringing my Honda's in for servicing, I have always left completely satisfied. Everyone is most polite and professional and dealing with their cordiality is always a pleas More

by JPAPL (Joseph Papalia)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Honda of Valley Stream responded

Hello, thanks for sharing your recent service experience with us. We're glad to hear you found our staff to be so friendly and professional. We hope to be of service to you again in the future. Take care!

January 02, 2021

Dealership Rating
Employee Rating

the dealership is very close the waiting area is nice and comfortable the service could be a little faster so i gess you can improve on that thank you More

by ACOX01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2021

Honda of Valley Stream responded

Hello Acox01, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

December 30, 2020

Dealership Rating
Employee Rating

Always a pleasure coming in to have my car serviced. The team members are all very professional. The time spent waiting on the car to be serviced is with a good time frame. More

by joannetommy4048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2021

Honda of Valley Stream responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to see you soon!

December 29, 2020

Dealership Rating
Employee Rating

Service was satisfactory. Everyone from the greeter ,Stephanie (service advisor), service technician an the cashier performed their jobs efficiently leading to another positive service experience. More

by marcsf73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Contello

Jan 04, 2021

Honda of Valley Stream responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to the team here at Honda Of Valley Stream! We hope to see you soon!

December 28, 2020

Dealership Rating
Employee Rating

Marcel was a pleasure to work with and had my recall problem fixed in an extremely short time. I highly recommend Valley Stream service department. More

by noel4439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2020

Honda of Valley Stream responded

Noel, we are so happy to read such a great review about Honda Of Valley Stream! We can't wait to see you again, have a great day!

December 28, 2020

Dealership Rating
Employee Rating

Your service is wonderful. All of your employees are friendly and helpful. I always feel that you are honest and care that my car is safe for me to drive in. That says a lot to an elderly woman who no l More

by JOAN.PRINCE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

Honda of Valley Stream responded

Joan.prince54, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!