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Alex Martinez
Alex Martinez | Page 3
Internet Director
Gene Messer Ford of Lubbock
6000 19th St.
Lubbock, TX 79407
92 Reviews
92 Reviews
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92 Reviews of Alex Martinez
August 08, 2026
My service representative was the very best. She and the technician took care of my issue and got me back on the road. I thank the dealership and their staff, we are traveling and this really wo She and the technician took care of my issue and got me back on the road. I thank the dealership and their staff, we are traveling and this really worked out for us. Thank you again. More
by roblew53
Other Employees Tagged: Buck Barton , LeighAnn Moore
August 01, 2026
Atrocious . . no call back. Had an appointment and waited five hours. The absolute worse terrible . no call back. Had an appointment and waited five hours. The absolute worse terrible More
by Scott
Other Employees Tagged: Buck Barton , Service Department
August 01, 2026
Adrianna was very helpful with the work that was done on my car. She was very friendly my car. She was very friendly More
by Walterskaren52@gmail.com
Other Employees Tagged: Buck Barton , Adrianna
July 31, 2026
They always answered the phone and helped me with any questions I had. I even took my car back to Lubbock to another shop to get it wrapped and they loaned me a brand new car while I waited for it questions I had. I even took my car back to Lubbock to another shop to get it wrapped and they loaned me a brand new car while I waited for it More
by darmes03
July 30, 2026
Guess all right. Few. Problems got fixed. Price little to high otherwise got fix took 4 weeks to long. Few. Problems got fixed. Price little to high otherwise got fix took 4 weeks to long. More
by Tzgrandma54
Other Employees Tagged: Buck Barton , Taylor
July 30, 2026
Was treated very well even though I wasn’t pleasant to begin with. The problem was taken care of in a timely matter. Which I did not expect. begin with. The problem was taken care of in a timely matter. Which I did not expect. More
by Teresa Waters
Other Employees Tagged: Buck Barton , Michael and Mike
July 24, 2026
Not customer friendly. Buy our vehicle. Then you are on your own. They are doing okay in most areas but not helpful in owner training and coaching of the technology. Buy our vehicle. Then you are on your own. They are doing okay in most areas but not helpful in owner training and coaching of the technology. Was told numerous times that my vehicle was being worked on. In reality it was not. This new 2026 F 150 has left me stranded twice. 3200 miles on the odometer More
by Ronh
Other Employees Tagged: Buck Barton
July 23, 2026
friendly and courteous. vehicle was diagnosed and repaired professionally, delivered on time and charges were as estimated. vehicle was diagnosed and repaired professionally, delivered on time and charges were as estimated. More
by djones
Other Employees Tagged: Buck Barton , glen, shawn
July 17, 2026
They were very friendly and helpful. Brought my truck in for recalls and it didn’t take long at all. Brought my truck in for recalls and it didn’t take long at all. More
by jlsvikings99
Other Employees Tagged: Buck Barton , Alfredo Garcia 5 stars
July 15, 2026
Service good , do not understand the purpose of a service appointment, got there 9:30 did not get out till pass noon. What is the purpose of it. The rest of my day was out of rhythm!!! bad bay!!!!! appointment, got there 9:30 did not get out till pass noon. What is the purpose of it. The rest of my day was out of rhythm!!! bad bay!!!!! More
by Pepodrag72
Other Employees Tagged: Buck Barton
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