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Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables

Alex Morales | Page 3

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

Contact Me
4.5
73 Reviews

Dealership Experience

12 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.5

73 Reviews

Write a Review

73 Reviews of Alex Morales

July 30, 2023

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Employee Rating

It is always easy to get service appointments and great service. Comfortable waiting area space. More

by lv618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Mercedes-Benz of Coral Gables responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

July 02, 2023

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Employee Rating

Always the best service. Byron is the most accommodating. Everyone is there to please. Will always go to coral gables. Local dealer right across the street but always go to c More

by mike94462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Byron Soler , Mattias

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Jul 03, 2023

Mercedes-Benz of Coral Gables responded

Thanks, Mike, for sharing about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

June 11, 2023

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Employee Rating

The service was exceptional and very quick. My service representative had text me within the hour that the car was ready while I was at work. The transportation to work was also fantastic. Than More

by SAL_SOTOMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2023

Mercedes-Benz of Coral Gables responded

Sal, Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

February 13, 2023

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Employee Rating

Alex M. was very nice and helpful, he is even following up on a question I had on my car's display. More

by scotlandst
Recommend Dealer
Yes
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Feb 13, 2023

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Please let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

August 31, 2022

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Employee Rating

Fast, efficient and super customer service focused. Had a loaner ready for me when I dropped off my car. More

by Ivydiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 01, 2022

Mercedes-Benz of Coral Gables responded

Ms. Diaz, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

August 10, 2022

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Employee Rating

Schedule for "A" service was perfect. ride to and from dealership was perfect. on time and at predicted cost. More

by Dimonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 11, 2022

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 14, 2022

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Employee Rating

every one was very profesional very attentive to my needs , Alex was excelent helping me , everyone in the dept was vey nice , very happy with the service Gables MB gives. More

by JayC123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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May 16, 2022

Mercedes-Benz of Coral Gables responded

Jay, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 16, 2022

JayC123 responded

It was my pleasure taking my auto to Gables Mercedes Benz and will keep on taking it,

January 31, 2022

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Employee Rating

Excelente servicio puntualidad buena programacion claridad se puede recomendar a familiares y amigo buena informacio More

by Jose.jimenezp07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rengifo , Andrea Alarcon

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Jan 31, 2022

Mercedes-Benz of Coral Gables responded

Thank you so much, Jose, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 06, 2022

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Employee Rating

my usual service manager wasn't in yesterday and Alex took care of me. He was excellent- conscientious, knowledgable and caring. Extremely helpful and was a professional, helpful advisor. More

by ruthi333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 06, 2022

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 22, 2021

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Employee Rating

Alex Morales and the rest of the staff are professional, courteous efficient and work together seamlessly. Extremely busy dealership yet they organize and coordinate perfectly, exceptional experience More

by bhutter4710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 22, 2021

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Alex here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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