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Alex Morales
Alex Morales at Mercedes-Benz of Coral Gables
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Alex Morales | Page 2

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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5.0
57 Reviews

Dealership Experience

10 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

57 Reviews

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57 Reviews of Alex Morales

May 14, 2022

Dealership Rating
Employee Rating

every one was very profesional very attentive to my needs , Alex was excelent helping me , everyone in the dept was vey nice , very happy with the service Gables MB gives. More

by JayC123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 16, 2022

Mercedes-Benz of Coral Gables responded

Jay, Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

May 16, 2022

JayC123 responded

It was my pleasure taking my auto to Gables Mercedes Benz and will keep on taking it,

January 31, 2022

Dealership Rating
Employee Rating

Excelente servicio puntualidad buena programacion claridad se puede recomendar a familiares y amigo buena informacio More

by Jose.jimenezp07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Fernando Rengifo , Andrea Alarcon

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Jan 31, 2022

Mercedes-Benz of Coral Gables responded

Thank you so much, Jose, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

January 06, 2022

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Employee Rating

my usual service manager wasn't in yesterday and Alex took care of me. He was excellent- conscientious, knowledgable and caring. Extremely helpful and was a professional, helpful advisor. More

by ruthi333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jan 06, 2022

Mercedes-Benz of Coral Gables responded

We appreciate your business and our team looks forward to serving you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 22, 2021

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Employee Rating

Alex Morales and the rest of the staff are professional, courteous efficient and work together seamlessly. Extremely busy dealership yet they organize and coordinate perfectly, exceptional experience More

by bhutter4710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Dec 22, 2021

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Alex here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 10, 2021

Dealership Rating
Employee Rating

My car developed a misfire and was barely running while traveling home to the Orlando area. I limped into your dealership and, despite a heavy volume of vehicles in for service that day, they were able to More

by rcarpenter13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel

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Dec 12, 2021

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 08, 2021

Dealership Rating
Employee Rating

Luis Soto has been a great sales contact both during and after the sale, even helping with my first maintenance. More

by Melmax23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Soto

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Dec 09, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luis and our team to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 10, 2021

Dealership Rating
Employee Rating

Alex es muy profesional y sabe cómo tratar al cliente, es muy agradable y respetuoso More

by Tannyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Nov 10, 2021

Mercedes-Benz of Coral Gables responded

Tanny, Thank you for taking the time to share your thoughts on working with Alex and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 13, 2021

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Employee Rating

Excellent customer service. Service department members always helpful and professional. It is a always aya a wonderful experience. More

by Ana S
Recommend Dealer
Yes
Helpful
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Oct 13, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 12, 2021

Dealership Rating
Employee Rating

Very Friendly and knowledgeable service professionals. Excellent service and great facilities. Will highly recommend them. More

by Don the mon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 13, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 11, 2021

Dealership Rating
Employee Rating

Alex is a great help and provides excellent service in a timely manner for me. More

by aldebenedictis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Oct 11, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Alex and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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