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Alex Owens
Alex Owens at Westside Lexus

Alex Owens | Page 10

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
139 Reviews
4.7

139 Reviews

Write a Review

Dealership Experience

5 yrs, 9 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

139 Reviews of Alex Owens

February 12, 2022

Dealership Rating
Employee Rating

Last meeting with salesperson was not professional. Very pushy. A bit of an attitude. Alex Owens was great. More

by Jyfablet
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hai Do

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Feb 14, 2022

Westside Lexus responded

I am sorry to see this feedback, as it doesn't sound like our team delivered the best customer service. I will share these comments with the rest of the team so that we can improve moving forward. If there's anything else we can do for you, please let us know. James Breaux - General Sales Manager - 1 (281) 558-3030

February 02, 2022

Dealership Rating
Employee Rating

I like buy car lesux here.because company service very good if need help eases More

by Maymannhuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sinh Pham , Hai Do, Tan Huynh

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Feb 02, 2022

Westside Lexus responded

Thank you for taking a moment to thank us! We're happy to hear you had a great experience working with the Westside Lexus team. Safe travels!

January 31, 2022

Dealership Rating
Employee Rating

All people involved with the sale were nice and did a good job. They were missing tech people and the car is so new and includes some features that the sales people were still learning about themselves. More

by tsdodson33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

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Feb 01, 2022

Westside Lexus responded

We really appreciate you taking the time to leave a review! Thank you for trusting Westside Lexus with your purchase, it is terrific to hear that you are happy with your vehicle. Enjoy the ride!

January 30, 2022

Dealership Rating
Employee Rating

So far I am happy with West SideAlex Owens took very good care of me . More

by barb9386
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

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Jan 31, 2022

Westside Lexus responded

Thank you for this excellent review! We are happy to see that our team took wonderful care of you here at Westside Lexus!

January 30, 2022

Dealership Rating
Employee Rating

I was very pleased with my salesperson, Alex Owens and the professionalism and support of the Westside staff. More

by Mohlman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

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Jan 30, 2022

Westside Lexus responded

Alex and team deeply appreciate your glowing review! Thanks for supporting Westside Lexus!

January 26, 2022

Dealership Rating
Employee Rating

My dealings were with Alex Owen and I must say Everything went very well. Everything as promised. I hope I am as happy with your service over the next few years. More

by barb9386
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

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Jan 27, 2022

Westside Lexus responded

Barb, thank you for taking the time to share! We are thrilled to hear that Alex and the Westside Lexus team delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

January 16, 2022

Dealership Rating
Employee Rating

Very nice facility and very nice people. They are taking care and paying a lot of attention to the customers More

by goldenlev
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

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Jan 17, 2022

Westside Lexus responded

Thank you for sharing these kind words about our team! We're pleased that you found us to be especially kind and attentive.

December 12, 2021

Dealership Rating
Employee Rating

I have a good experience with my business dealing online … Mr Owens had made the process very easy for me to complete my online purchase More

by cecilledy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

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Dec 13, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such an outstanding purchase experience working with us. Drive safely in your new vehicle, and we will be sure to pass on the kind words! - The Westside Lexus team

December 11, 2021

Dealership Rating
Employee Rating

Late responds to my inquiry, and the very push salesman, and he sound like he doesn't care I buy or not. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
No
Report | Print
Dec 28, 2021

Westside Lexus responded

Sam, We pride ourselves on attentive, pressure-free customer care and I am very sorry that this wasn't reflected to you. I will be sure to discuss this with my team and ensure a more positive experience for our future guests. Again, it's hard to hear that we missed an opportunity to assist you. I would appreciate the chance to touch base with you directly if there is anything else I can help you with. Please consider giving me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

December 10, 2021

Dealership Rating
Employee Rating

Alex is the best sales person i have met so far. he is very professional and nice, i had a very happy process for my new car purchase More

by yangyu27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 10, 2021

Westside Lexus responded

It's great Alex could provide a five-star service experience for you. Enjoy your new ride and thanks so much for choosing Westside Lexus!

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