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Alex Owens

Overview Reviews (141) Inventory (754)

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Alex Owens

Alex Owens | Page 10

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7

141 Reviews

4.7

141 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (141) Inventory (754)

Dealership Experience

5 yrs, 10 mos

Industry Experience

13 yrs

Languages Spoken

English

141 Reviews of Alex Owens

Write a Review

March 27, 2022

Dealership Rating

Employee Rating

It was an easy buying process for new vehicle. In and out in just over an hour In and out in just over an hour More

by p.cohn32

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Mar 27, 2022 -

Westside Lexus responded

At Westside Lexus, we believe the purchase process should be simple and swift, and we're happy to hear we're delivering! Thank you for trusting our team to find you the perfect vehicle and safe driving!

February 22, 2022

Dealership Rating

Employee Rating

I loved working with Westside Lexus. The staff throughout my process of purchasing a new vehicle was phenomenal. The salesperson I worked with, Alex Owens, was knowledgeable, friendly The staff throughout my process of purchasing a new vehicle was phenomenal. The salesperson I worked with, Alex Owens, was knowledgeable, friendly and helpful. More

by Fireball

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Judy Patureau

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Feb 23, 2022 -

Westside Lexus responded

It was our pleasure to assist you here at Westside Lexus! Thank you for choosing Westside Lexus and for taking the time to share your experience with Alex. Safe travels in your new car!

February 12, 2022

Dealership Rating

Employee Rating

Last meeting with salesperson was not professional. Very pushy. A bit of an attitude. Alex Owens was great. pushy. A bit of an attitude. Alex Owens was great. More

by Jyfablet

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hai Do

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Feb 14, 2022 -

Westside Lexus responded

I am sorry to see this feedback, as it doesn't sound like our team delivered the best customer service. I will share these comments with the rest of the team so that we can improve moving forward. If there's anything else we can do for you, please let us know. James Breaux - General Sales Manager - 1 (281) 558-3030

February 02, 2022

Dealership Rating

Employee Rating

I like buy car lesux here.because company service very good if need help eases good if need help eases More

by Maymannhuy

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sinh Pham , Hai Do, Tan Huynh

Report | Print

Feb 02, 2022 -

Westside Lexus responded

Thank you for taking a moment to thank us! We're happy to hear you had a great experience working with the Westside Lexus team. Safe travels!

January 31, 2022

Dealership Rating

Employee Rating

All people involved with the sale were nice and did a good job. They were missing tech people and the car is so new and includes some features that the sales people were still learning about themselves. good job. They were missing tech people and the car is so new and includes some features that the sales people were still learning about themselves. More

by tsdodson33

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Chau

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Feb 01, 2022 -

Westside Lexus responded

We really appreciate you taking the time to leave a review! Thank you for trusting Westside Lexus with your purchase, it is terrific to hear that you are happy with your vehicle. Enjoy the ride!

January 30, 2022

Dealership Rating

Employee Rating

So far I am happy with West SideAlex Owens took very good care of me . care of me . More

by barb9386

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nam Pham

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Jan 31, 2022 -

Westside Lexus responded

Thank you for this excellent review! We are happy to see that our team took wonderful care of you here at Westside Lexus!

January 30, 2022

Dealership Rating

Employee Rating

I was very pleased with my salesperson, Alex Owens and the professionalism and support of the Westside staff. the professionalism and support of the Westside staff. More

by Mohlman

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Judy Patureau

Report | Print

Jan 30, 2022 -

Westside Lexus responded

Alex and team deeply appreciate your glowing review! Thanks for supporting Westside Lexus!

January 26, 2022

Dealership Rating

Employee Rating

My dealings were with Alex Owen and I must say Everything went very well. Everything as promised. I hope I am as happy with your service over the next few years. went very well. Everything as promised. I hope I am as happy with your service over the next few years. More

by barb9386

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Nam Pham

Report | Print

Jan 27, 2022 -

Westside Lexus responded

Barb, thank you for taking the time to share! We are thrilled to hear that Alex and the Westside Lexus team delivered such a successful purchase experience. Drive safely, and we hope to see you back again down the road!

January 16, 2022

Dealership Rating

Employee Rating

Very nice facility and very nice people. They are taking care and paying a lot of attention to the customers care and paying a lot of attention to the customers More

by goldenlev

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Judy Patureau

Report | Print

Jan 17, 2022 -

Westside Lexus responded

Thank you for sharing these kind words about our team! We're pleased that you found us to be especially kind and attentive.

December 12, 2021

Dealership Rating

Employee Rating

I have a good experience with my business dealing online … Mr Owens had made the process very easy for me to complete my online purchase … Mr Owens had made the process very easy for me to complete my online purchase More

by cecilledy

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joey Broussard

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Dec 13, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such an outstanding purchase experience working with us. Drive safely in your new vehicle, and we will be sure to pass on the kind words! - The Westside Lexus team

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