Alex Owens
Alex Owens at Westside Lexus

Alex Owens | Page 11

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
141 Reviews
4.7

141 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Industry Experience

13 yrs

Languages Spoken

English English

141 Reviews of Alex Owens

December 11, 2021

Dealership Rating
Employee Rating

Late responds to my inquiry, and the very push salesman, and he sound like he doesn't care I buy or not. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 28, 2021

Westside Lexus responded

Sam, We pride ourselves on attentive, pressure-free customer care and I am very sorry that this wasn't reflected to you. I will be sure to discuss this with my team and ensure a more positive experience for our future guests. Again, it's hard to hear that we missed an opportunity to assist you. I would appreciate the chance to touch base with you directly if there is anything else I can help you with. Please consider giving me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

December 10, 2021

Dealership Rating
Employee Rating

Alex is the best sales person i have met so far. he is very professional and nice, i had a very happy process for my new car purchase More

by yangyu27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2021

Westside Lexus responded

It's great Alex could provide a five-star service experience for you. Enjoy your new ride and thanks so much for choosing Westside Lexus!

December 02, 2021

Dealership Rating
Employee Rating

Alex Owens the sales associate helped a lot to quckly find the right car we want. We are satisfied with their services. More

by lin40523
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Westside Lexus responded

Thank you for the great review! We strive to deliver a seamless purchase experience, and it is excellent to hear that this was reflected in your time working with Alex. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!

November 24, 2021

Dealership Rating
Employee Rating

Dallas was so awesome! Professional from start to finish. She always made herself available and went above and beyond to answer all of my questions, before, during and after my dream car purchase. Thank you, More

by emilyf5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson, Sam Chau , Dallas Chamberlain

Nov 24, 2021

Westside Lexus responded

It makes us happy that Dallas was professional, informative, and wonderful to work with. We appreciate your trust in our team's work and we'll see you again next time here at Westside Lexus.

November 21, 2021

Dealership Rating
Employee Rating

I feel very comfortable to discuss any items that I like to explore. They are very patient and take the time to explain. More

by lin.paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, John Loving , Manuel Gomez

Nov 22, 2021

Westside Lexus responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!

November 17, 2021

Dealership Rating
Employee Rating

I had such a great experience buying my car that I went beck a couple of weeks later for a second vehicle. More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Nov 18, 2021

Westside Lexus responded

Richard, we're so happy that your purchase experience went well! We appreciate the kind words here at Westside Lexus.

November 02, 2021

Dealership Rating
Employee Rating

Good advise from customer’s point of view. Considerate, patient, staying with you, no pressures, clear process. More

by lin.paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, John Loving , Some one from finance and work well with John Loving.

Nov 03, 2021

Westside Lexus responded

We love hearing our customers use words like "considerate" and "patient" when describing their purchasing experience with us. We're so pleased we could send you home in a car that you felt right in. Thank you for choosing Westside Lexus!

Nov 03, 2021

lin.paul responded

I also like to thank Manuel Gomez from the finance department. Without his advise, we would miss the opportunity of getting this deal. He successfully convinced us to change our mind to continue leasing another Rx350 instead of purchasing our old 2017 Rx350 when the lease came to en end.

October 24, 2021

Dealership Rating
Employee Rating

Very Satisfied with the purchase process. Very happy with the new 2022 Lexus, black line edition. More

by Stanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Oct 25, 2021

Westside Lexus responded

We are delighted to know that our team made your car-buying experience a great one, Stanley! Thanks for supporting Westside Lexus and congrats on your car!

October 11, 2021

Dealership Rating
Employee Rating

Westside Lexus was a fantastic choice for the purchase of my first Lexus! My husband made contact with John Loving and he got an idea as to what we were looking for. They made sure they got me into the car o More

by T.Harri
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Oct 11, 2021

Westside Lexus responded

We are delighted to see that John made your car-buying experience nothing short of fantastic. It makes our day to know that we are providing our valued guests with a seamless purchasing process. Thanks for supporting Westside Lexus and congrats on your new car!

October 06, 2021

Dealership Rating
Employee Rating

Every one we encountered was professional. We hoped to make this transaction quick and glad to say it met our expectations More

by Samrk33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2021

Westside Lexus responded

We are delighted that we could make your purchase experience easy and efficient! Thank you for choosing Westside Lexus and for taking the time to leave us a review. Safe travels in your new car!

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