Late responds to my inquiry, and the very push salesman,
and he sound like he doesn't care I buy or not.
and he sound like he doesn't care I buy or not.
More
by Sam
Dec 28, 2021 -
Westside Lexus responded
Sam,
We pride ourselves on attentive, pressure-free customer care and I am very sorry that this wasn't reflected to you. I will be sure to discuss this with my team and ensure a more positive experience for our future guests. Again, it's hard to hear that we missed an opportunity to assist you. I would appreciate the chance to touch base with you directly if there is anything else I can help you with. Please consider giving me a call. Thank you,
James Breaux - General Sales Manager - 1 (281) 558-3030
Alex is the best sales person i have met so far. he is
very professional and nice, i had a very happy process for my new car purchase
very professional and nice, i had a very happy process for my new car purchase
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by yangyu27
Verified Customer
Verified Customer
Dec 10, 2021 -
Westside Lexus responded
It's great Alex could provide a five-star service experience for you. Enjoy your new ride and thanks so much for choosing Westside Lexus!
Alex Owens the sales associate helped a lot to quckly
find the right car we want. We are satisfied with their services.
find the right car we want. We are satisfied with their services.
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by lin40523
Verified Customer
Verified Customer
Dec 03, 2021 -
Westside Lexus responded
Thank you for the great review! We strive to deliver a seamless purchase experience, and it is excellent to hear that this was reflected in your time working with Alex. Drive safely in your new vehicle, and we hope to see you back again at Westside Lexus!
Dallas was so awesome! Professional from start to finish.
She always made herself available and went above and beyond to answer all of my questions, before, during and after my dream car purchase. Thank you,
She always made herself available and went above and beyond to answer all of my questions, before, during and after my dream car purchase. Thank you, Dallas!
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by emilyf5
Verified Customer
Verified Customer
Nov 24, 2021 -
Westside Lexus responded
It makes us happy that Dallas was professional, informative, and wonderful to work with. We appreciate your trust in our team's work and we'll see you again next time here at Westside Lexus.
I feel very comfortable to discuss any items that I like
to explore. They are very patient and take the time to explain.
to explore. They are very patient and take the time to explain.
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by lin.paul
Verified Customer
Verified Customer
Nov 22, 2021 -
Westside Lexus responded
Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!
I had such a great experience buying my car that I went
beck a couple of weeks later for a second vehicle.
beck a couple of weeks later for a second vehicle.
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by Richard
Verified Customer
Verified Customer
Nov 18, 2021 -
Westside Lexus responded
Richard, we're so happy that your purchase experience went well! We appreciate the kind words here at Westside Lexus.
Good advise from customer’s point of view. Considerate,
patient, staying with you, no pressures, clear process.
patient, staying with you, no pressures, clear process.
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by lin.paul
Verified Customer
Verified Customer
Nov 03, 2021 -
Westside Lexus responded
We love hearing our customers use words like "considerate" and "patient" when describing their purchasing experience with us. We're so pleased we could send you home in a car that you felt right in. Thank you for choosing Westside Lexus!
Nov 03, 2021 -
lin.paul responded
I also like to thank Manuel Gomez from the finance department. Without his advise, we would miss the opportunity of getting this deal. He successfully convinced us to change our mind to continue leasing another Rx350 instead of purchasing our old 2017 Rx350 when the lease came to en end.
Very Satisfied with the purchase process. Very happy with
the new 2022 Lexus, black line edition.
the new 2022 Lexus, black line edition.
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by Stanley
Verified Customer
Verified Customer
Oct 25, 2021 -
Westside Lexus responded
We are delighted to know that our team made your car-buying experience a great one, Stanley! Thanks for supporting Westside Lexus and congrats on your car!
Westside Lexus was a fantastic choice for the purchase of
my first Lexus! My husband made contact with John Loving and he got an idea as to what we were looking for. They made sure they got me into the car o
my first Lexus! My husband made contact with John Loving and he got an idea as to what we were looking for. They made sure they got me into the car of my dreams! I was able to check out features and technology from Alex Brown and John Loving worked to bring in the home run! They were both pretty awesome to help answer any and all questions that came up! Finance department was pretty helpful too at breaking down options. Everyone was very professional, very responsive to questions, and helped me so much every step of the way! Thanks Westside for an amazing buying experience!
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by T.Harri
Verified Customer
Verified Customer
Oct 11, 2021 -
Westside Lexus responded
We are delighted to see that John made your car-buying experience nothing short of fantastic. It makes our day to know that we are providing our valued guests with a seamless purchasing process. Thanks for supporting Westside Lexus and congrats on your new car!
Every one we encountered was professional. We hoped to
make this transaction quick and glad to say it met our expectations
make this transaction quick and glad to say it met our expectations
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by Samrk33
Verified Customer
Verified Customer
Oct 06, 2021 -
Westside Lexus responded
We are delighted that we could make your purchase experience easy and efficient! Thank you for choosing Westside Lexus and for taking the time to leave us a review. Safe travels in your new car!