Alex Owens
Alex Owens at Westside Lexus

Alex Owens | Page 13

New Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
139 Reviews
4.7

139 Reviews

Write a Review

Dealership Experience

5 yrs, 9 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

139 Reviews of Alex Owens

July 08, 2021

Dealership Rating
Employee Rating

This dealership was extremely helpful and inviting! I worked with Alex Owens and he helped me (and my mother) every step of the way with this process. He was attentive and motivated to help me get exactl More

by Devynn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Loving

Jul 08, 2021

Westside Lexus responded

Thank you so much for the positive review! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit while you worked with Alex. It makes our day that he was able to find you a car that is right for you. We hope you enjoy the new ride! - Westside Lexus

July 02, 2021

Dealership Rating
Employee Rating

From start to finish this was an easy transaction that didn’t take a ton of time More

by Cdr2cdr4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we hope that you continue to enjoy your new ride!

June 27, 2021

Dealership Rating
Employee Rating

This is the 2nd vehicle we have purchased from Westside Lexus. On both occasions the Sales Consultant was knowledgeable, professional, and respectful. In my opinion, it is a different level of service an More

by Kevin M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jun 28, 2021

Westside Lexus responded

Thank you for the wonderful review, Kevin! We're so glad to hear we've been able to offer you yet another successful vehicle-buying experience. The entire team here at Westside Lexus appreciates your loyal business and support, and we wish you many safe miles in your new ride!

June 14, 2021

Dealership Rating
Employee Rating

Very cooperative and smooth delivery, setup and explained about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from More

by Manojkumar Dakhore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Jun 14, 2021

Westside Lexus responded

Thank you for sharing your positive feedback, Manojkumar! It is terrific to hear that our team gave you a smooth, seamless experience and earned your continued business. If there is anything we can do to assist you or earn your five stars, please don't hesitate to reach out! - James Breaux - General Sales Manager - 1 (281) 558-3030

June 07, 2021

Dealership Rating
Employee Rating

The process was made seem less and sales and finance staff displayed understanding and concern about ongoing pandemic. Over all great experience.. This is my 4th Lexus and will be back for next one. More

by anand2502
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard , Anil Sharma

Jun 07, 2021

Westside Lexus responded

Thank you so much for being a loyal Lexus customer! We are thrilled to hear that your recent purchasing process went smoothly and we appreciate you taking time out of your day to review Westside Lexus. Safe travels in your new car!

June 06, 2021

Dealership Rating
Employee Rating

Well organized and good service on our first lexus resulted in buying from you again. Location is easy to get to and service dept is great More

by BRENTTOLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jun 07, 2021

Westside Lexus responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thanks for choosing Westside Lexus!

June 02, 2021

Dealership Rating
Employee Rating

Alex was easy to interact with and Anil made the financing portion smooth. Good experience with Westside Lexus. Anil was especially good at explaining the finance side and was clearly very knowledge More

by JK
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma

Jun 02, 2021

Westside Lexus responded

Thanks for your review! We pride ourselves on delivering a straightforward and seamless car-buying experience for our guests and are thrilled you had a positive visit with us. We will be sure to let the team know their assistance was appreciated. Take care and enjoy the ride!

May 12, 2021

Dealership Rating
Employee Rating

Had a great experience , found the car I needed at the price we expected. Unfortunately this was not our first stop and they actually had what they advertised. More

by Palacios
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

May 12, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Westside Lexus, and we hope that you continue to enjoy your new ride!

May 05, 2021

Dealership Rating
Employee Rating

Beautiful dealership. The receptionist/technical assistant was very nice. There was an unpleasant smell. (Fuel, gasoline) Mike Shafer was not nice. Alex Owens was nice, but he wasn’t very clear answ More

by Rosana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer

May 06, 2021

Westside Lexus responded

Rosana - Thank you for taking the time to leave us this feedback. We do strive for exceptional service here, and I'm a bit disappointed that our entire team didn't leave you with the same positive impression. I will be sure to share this with the appropriate personnel. I would also be more than willing to speak with you directly and answer any lingering questions you have about your vehicle. Please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

May 05, 2021

Dealership Rating
Employee Rating

Alex Owens was very professional and knowledgeable. His salesmanship was excellent. He took the time to show me how the apple app worked in the car More

by dpshearer0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto

May 05, 2021

Westside Lexus responded

Thank you for posting about your experience working with Alex! We are delighted to hear that he explained the features of your new vehicle so you can be confident out on the road. Safe driving from our Westside Lexus team!

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