Alex Owens | Page 13

The place is newly renovated, showroom gives you feeling like in a museum, nice and luxurious. Inventory was better than other Lexuses in Houston area (during pandemic), salesman were really gentle, you wou like in a museum, nice and luxurious. Inventory was better than other Lexuses in Houston area (during pandemic), salesman were really gentle, you would not feel being pushed, price is somewhat competitive in market. More

by TODAYASUKA Verified Customer Verified Customer

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Alex Owens as professional and respectful of us and our time during the process. We were finished with the entire process in about three hours. The finance portion went fairly quickly and painlessly. In time during the process. We were finished with the entire process in about three hours. The finance portion went fairly quickly and painlessly. In the past, that process at other dealerships has been so unpleasant for us that we had postponed purchasing a new car for a long while More

by ABIDBOY Verified Customer Verified Customer

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Great customer service and willing to work with you to get you what you want! Very inviting and helpful throughout the entire process which matters a lot when you’re a first time buyer. get you what you want! Very inviting and helpful throughout the entire process which matters a lot when you’re a first time buyer. More

by Devynn Verified Customer Verified Customer

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Buying here was pretty low stress/pressure which was nice. However, there wasn’t any negotiating price which made me feel like I probably left money on the table. All employees are very professional and nice. However, there wasn’t any negotiating price which made me feel like I probably left money on the table. All employees are very professional and facility is top notch. Liked that my sales person walked me through all the bells and whistles before I left. More

by abenedict Verified Customer Verified Customer

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I had a great experience shopping for my first Lexus thanks to Alex Owens and Westside Lexus. Honest and open communication from the start , many options and trims to choose from available vehicles at t thanks to Alex Owens and Westside Lexus. Honest and open communication from the start , many options and trims to choose from available vehicles at this location. When I had decided on my new vehicle , the finance process was smooth and I drove away in my new Lexus UX very satisfied with my experience . Alex maintained great communication during the whole process and was very accommodating with my work schedule , very knowledgable of the tech and safety features of the vehicle I was interested in. Would definitely recommend Westside Lexus and Alex Owens as a sales specialist ! More

by Brenda Morales Verified Customer Verified Customer

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This dealership was extremely helpful and inviting! I worked with Alex Owens and he helped me (and my mother) every step of the way with this process. He was attentive and motivated to help me get exactl worked with Alex Owens and he helped me (and my mother) every step of the way with this process. He was attentive and motivated to help me get exactly what I wanted and at the price point I needed. Awesome experience overall. Also note, a first time buyer!! More

by Devynn Verified Customer Verified Customer

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From start to finish this was an easy transaction that didn’t take a ton of time didn’t take a ton of time More

by Cdr2cdr4 Verified Customer Verified Customer

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This is the 2nd vehicle we have purchased from Westside Lexus. On both occasions the Sales Consultant was knowledgeable, professional, and respectful. In my opinion, it is a different level of service an Lexus. On both occasions the Sales Consultant was knowledgeable, professional, and respectful. In my opinion, it is a different level of service and I base that on the number of vehicles I have purchased over the years from other dealerships. I will definitely buy there again when the need/want arises. We dealt with Alex Owens and I can't appreciate enough how he handled the deal from start to finish. Thank you! More

by Kevin M. Verified Customer Verified Customer

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Very cooperative and smooth delivery, setup and explained about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from about the vehicle technology features. Given information about the vehicle maintenance and service policy. I will be preferred my next vehicle from this dealership. More

by Manojkumar Dakhore Verified Customer Verified Customer

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The process was made seem less and sales and finance staff displayed understanding and concern about ongoing pandemic. Over all great experience.. This is my 4th Lexus and will be back for next one. staff displayed understanding and concern about ongoing pandemic. Over all great experience.. This is my 4th Lexus and will be back for next one. More

by anand2502 Verified Customer Verified Customer

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