Alex Prieto | Page 5

Alex Prieto was clear and honest with me, and helped me find a deal that I was happy with. He was prompt and provided info on options I had while leading me to a car that I knew I’d enjoy. He respected my find a deal that I was happy with. He was prompt and provided info on options I had while leading me to a car that I knew I’d enjoy. He respected my time and accommodated me appropriately. More

by Aalicandu Verified Customer Verified Customer

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Worst experience ever. We were sold by Alex Prieto a car that when we got home realized that didn't have 3 features that he told us were included. Next day we went to the d We were sold by Alex Prieto a car that when we got home realized that didn't have 3 features that he told us were included. Next day we went to the dealer and spoke to him and his manager, Gen Ferrugio. They accepted there was a mistake from their side and apologized and they told us that if they received a new car with these features they would change ours at no cost. Next day they did received a new car with these features we are talking about, but they requested us 600 usd to swap the car. As we thought this was unfair from the first moment, we tried to speak to the general manager, Edward Downing, which I called him 3 times and left messages consecutively without any answer from him. We are pretty disappointed, frustrated and annoyed with this experience and by this time we would never recommend anyone to buy a car from Nissan. We also were treated unfairly and in some point treated as liars. Awful experience. More

by gustavo.olmos Verified Customer Verified Customer

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Fast and courteous and satisfied with the service Luis was accompanying during the process diligently. was accompanying during the process diligently. More

by KALEL1973 Verified Customer Verified Customer

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Great experience. Excellent attention from Alex Prieto. Thank you very much and I will definitely come back. Excellent attention from Alex Prieto. Thank you very much and I will definitely come back. More

by julio Verified Customer Verified Customer

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It was great! First time at there and everyone was very professional. Absolutely, highly recommended it this place. First time at there and everyone was very professional. Absolutely, highly recommended it this place. More

by HEREDIA.BRAVO83 Verified Customer Verified Customer

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Easy and fast service to my car, everything run fast in the Nissan dealer , great job guys!! the Nissan dealer , great job guys!! More

by CLARISSAACHE Verified Customer Verified Customer

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I was not expecting to get charged for tire rotation of my new car. This is a first for me, has never happened when I had other brands of new cars. my new car. This is a first for me, has never happened when I had other brands of new cars. More

by paula_viala12 Verified Customer Verified Customer

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Excellent customer service. My agent Alex Prieto is definitely a great asset for Nissan. He goes above and beyond to help his customers. This is my second car with him and there My agent Alex Prieto is definitely a great asset for Nissan. He goes above and beyond to help his customers. This is my second car with him and there will most definitely be more to come. More

by Lp2023 Verified Customer Verified Customer

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Rafael was absolutely outstanding. His service was incredible and truthful. When he gave us a price he abided by it and did not change anything unless it was to help us lower the price His service was incredible and truthful. When he gave us a price he abided by it and did not change anything unless it was to help us lower the price. He did everything in his power to make his customers happy! More

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Great customer service and personal attention. All the details explained of the deal explained in detail All the details explained of the deal explained in detail More

by jyepesgil Verified Customer Verified Customer

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