Alex Ramirez | Page 28
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
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591 Reviews of Alex Ramirez
November 24, 2020
Alex Ramirez at Walter's Mercedes-Benz of Riverside did a wonderful job of taking care of us, we called late on a Saturday and he was able to take our car in for servicing and changing out a flat tire. Every wonderful job of taking care of us, we called late on a Saturday and he was able to take our car in for servicing and changing out a flat tire. Everything went quick and professional. Hope to see you next time Alex! More
November 10, 2020
Alex Ramirez was very professional and efficient. He was able to help me with my needs. I then spoke to Justin in the Finance department and he was so informative and genuine. I lastly I spoke to Renne, he able to help me with my needs. I then spoke to Justin in the Finance department and he was so informative and genuine. I lastly I spoke to Renne, he was amazing, and patient. I am truly very, very impressed with all of the staff. Wonderful customer service and absolutely no pressure. More
Other Employees Tagged: Justin Campbell , Rene Orellana
November 09, 2020
I wanted to take a second to compliment Austin Schneider for his personal attention while I was at the dealership. He was professional and attentive to my needs. I will request him by name any time I'm at t for his personal attention while I was at the dealership. He was professional and attentive to my needs. I will request him by name any time I'm at the dealership for any work needed on my vehicle. Just an all round pleasant experience. More
Other Employees Tagged: Austin Schneider
November 06, 2020
Alex Ramirez was very polite and professional and kept us updated on our vehicle. Would highly recommend Alex to serve you. Enjoyed the coffee bar while we waited. updated on our vehicle. Would highly recommend Alex to serve you. Enjoyed the coffee bar while we waited. More
October 17, 2020
Alex Ramirez was very nice, patient, good listener, and tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! tried his best to help me. He also followed up with me and made sure I was happy with the service. Alex Ramirez is the best! More
September 21, 2020
It's one thing to get great service when you spend a lot of money, but not when you come in for just a diagnostic check on a 2007 C230. I did not do the repair on my open sunroof but they still gave me the of money, but not when you come in for just a diagnostic check on a 2007 C230. I did not do the repair on my open sunroof but they still gave me the red carpet treatment. My Service Advisor, Alex Ramirez, set me up with a ride home and a ride back when my car was ready. He returned the car washed and his team went out of their way to secure my sunroof. It's nice to see Walter's MB doesn't just have a few excellent people because this is at least my 15th similar experience their. More
Other Employees Tagged: JR Rodriguez, Joseph Loera , Rene Orellana, The young woman that greeted me and let my Advisor know I was waiting. And also the Lyft driver they ordered for me was great.

