Took my car in for servicing, was helped out by Alex
Ramirez. He was very helpful at explaining what my car needed to be serviced at the moment. He made the in and out process easy.
Ramirez. He was very helpful at explaining what my car needed to be serviced at the moment. He made the in and out process easy.
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by Pmendoza_82
Apr 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing this positive feedback! We are happy to hear that Alex took great care of you and your automotive needs throughout your visit! Your safety and satisfaction are of the utmost importance to us. Please let us know how Alex and the team may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Alex was very helpful with my service . Profesional and
did a great job . I would highly recommend him and absolutely Call him again for any other issue .
did a great job . I would highly recommend him and absolutely Call him again for any other issue .
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by Bereniceinigue
Apr 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Berenice,
Thank you for leaving Alex this kind recommendation! He will be proud to have earned your 5-star review and to know how greatly you valued his service! It is our pleasure to assist you, and we look forward to working with you again the next time you are in need of automotive service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Flat tire
I got a flat tire had to get my Mercedes towed they had the tire instock took longer for the tow then to install the tire fast service
I got a flat tire had to get my Mercedes towed they had the tire instock took longer for the tow then to install the tire fast service
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by Jl
Apr 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to share this positive review! We are so pleased that we could get your vehicular needs efficiently resolved. Your safety is our utmost priority. Please don't hesitate to let us know if you ever have any further questions or concerns in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Helpful, nice, out going, and went above and beyond. The
service Alex provided was amazing, it raises the bar for how customers service should be.
service Alex provided was amazing, it raises the bar for how customers service should be.
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by Manuel Ramos
Mar 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Manuel,
Providing top-quality service is always our goal, and we are proud that our efforts met your satisfaction! We appreciate your business and hope to see you again the next time your vehicle is ready for service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
I took my car for service and Alex Ramirez help me . He
was professional , and helpful . He explained to me what was going to be done to my car and follow up with me on the service done . he did a excelle
was professional , and helpful . He explained to me what was going to be done to my car and follow up with me on the service done . he did a excellent job
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by dannyortiz690
Mar 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Danny,
We are so glad that Alex could be of great assistance to you and get your automotive concerns effectively resolved. He will be so proud to have earned this excellent review. Please let us know if there is anything more that he or the team may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
I had the pleasure to be helped by Alex Ramirez. He was
really helpful and professional. He answered all of my questions and provided excellent customer service.
really helpful and professional. He answered all of my questions and provided excellent customer service.
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by sanmagpic
Mar 02, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this 5-star review! We are so pleased that he could be of such great assistance to you and provide you with the quality experience that you so much deserve. If you ever have any further questions or concerns, please do not hesitate to let us know. We look forward to working with you again in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Alex Ramirez from Walters Mercedez in Riverside has the
best customer service, he is professional, very kind, humble and trust worthy...seems like a genuine good guy. Ive worked with other staff there that
best customer service, he is professional, very kind, humble and trust worthy...seems like a genuine good guy. Ive worked with other staff there that were rude and arrogant and that type of service brings the value of the whole company down. However Alex Ramirez is definitely a great asset to Walters Mercedez, he knows how to treat and care for his customers!
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by MNM
Feb 07, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your valuable feedback and for taking the time to leave Alex this excellent review! He certainly is a remarkable asset to our team, and we are overjoyed that he provided you with the quality service that you so much deserve. Please drive safely, and don't hesitate to let us know how we may be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Me gusto mucho el servicio de Alex. Me dijo los problemas
que tenia mi carro y tambien el costo que iba a hacer por todo.
que tenia mi carro y tambien el costo que iba a hacer por todo.
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by jasmine.
Jan 31, 2020 -
Walter's Mercedes-Benz of Riverside responded
Jasmine,
Mil gracias por su revision positiva! SIempre es un placer oir buenos comentarios de nuestros clientes, y apreciamos sus felicitaciones sobre el trabajo de Alex!
Síguenos en Facebook y Instagram para ofertas y especiales!
Sinceramente,
Ray Burke - Gerente General
Alex was very professional, helpful and kept me updated
during the process. Thank you, Alex! He gave me recommendations for my tires when I come back in April and is extremely knowledgeable!
during the process. Thank you, Alex! He gave me recommendations for my tires when I come back in April and is extremely knowledgeable!
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by lavalleedora
Jan 29, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this excellent review! We are happy to hear that he was so helpful and informative, and that he made your overall service visit a 5-star experience! If you ever have any further questions or concerns, please do not hesitate to let us know. We look forward to an opportunity to serve you again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Excellent Service
Alex Ramirez is a great asset to Walters Mercedes. He was honest, helpful and responded immediately to my questions. I am very appreciative that he di
Alex Ramirez is a great asset to Walters Mercedes. He was honest, helpful and responded immediately to my questions. I am very appreciative that he didn't push services on me that I was unable to do at this time.
Thank you Alex!
Laurie Danieri
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by annieltowns
Jan 21, 2020 -
Walter's Mercedes-Benz of Riverside responded
Laurie,
Thank you for taking the time to leave Alex this 5-star review! We are happy to hear that he was so helpful and accommodating throughout your recent visit. If there is anything more that he or the team may help you with, please don't hesitate to give us a call. We look forward to an opportunity to serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager