Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 34

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

January 13, 2020

Dealership Rating
Employee Rating

Excellent Professional Service Alex Ramirez proved an excellent professional service that was courteous and providing knowledgeable information for my annual maintenance service and More

by tonyyi007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2020

Walter's Mercedes-Benz of Riverside responded

Tony, Thank you for leaving Alex this positive review! We are happy to hear that he was so helpful and informative, and that he made your overall service experience 5-stars all-around. It is our pleasure to assist you in any way possible, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 09, 2020

Dealership Rating
Employee Rating

My experience was great! My experience was awesome. As usual the staff was kind and courteous. My service agent was professional. He explained in detail what steps,he was goin More

by Lannee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Toni Hajj

Jan 09, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive feedback! We are happy to hear that our team provided you with the quality service that you so much deserve. We greatly appreciate your continued business and look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 01, 2020

Dealership Rating
Employee Rating

Alex Ramirez has been very helpful with me whenever I needed help with my car. Taking my car to him was a great choice because everything was done properly! More

by Janelle Aguayo
Recommend Dealer
Yes
Jan 02, 2020

Walter's Mercedes-Benz of Riverside responded

Janelle, Thank you for leaving Alex this 5-star review! We are overjoyed that he could be of such great assistance to you and effectively resolve your automotive concerns. Your safety and satisfaction are our priorities. Please let us know if there is anything more that Alex and the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 01, 2020

Dealership Rating
Employee Rating

Alex help me out with my Mercedes . It was a great Alex help me out with my Mercedes . It was a great services explain what was need it and it was fast and felt no pressure More

by Edith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2020

Walter's Mercedes-Benz of Riverside responded

Edith, Thank you so much for your positive feedback! We are happy to hear that Alex took such great care of you and your automotive needs. If you ever have any further questions or concerns, please be sure to let us know. We look forward to continuing to provide you with the same quality and efficient service in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

January 01, 2020

Dealership Rating
Employee Rating

The service was amazing. Alex went above and beyond for the service provided. He was friendly and nice about the process and explained everything very clearly. More

by Pablo2483
Recommend Dealer
Yes
Jan 02, 2020

Walter's Mercedes-Benz of Riverside responded

Pablo, It is our pleasure to go above and beyond to ensure your full safety and satisfaction, and we are delighted to know that Alex took exceptional care of you throughout your recent visit. If there is anything more that he or the team may help you with, please don't hesitate to let us know. We look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

December 10, 2019

Dealership Rating
Employee Rating

Thank you Alex Ramirez and the Mercedes-Benz team for taking care of my car. Everyone was extremely polite and professional I will continue to get my car serviced there. More

by Franzhall
Recommend Dealer
Yes
Dec 10, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our pleasure to serve you, and we are overjoyed that the quality of our work met your satisfaction. Please drive safely, and don't hesitate to let us know how our team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 27, 2019

Dealership Rating
Employee Rating

Annual Service Always have had a positive experience at Walters Mercedes-Benz. Worked with service representative Davis Greene and found him to be professional, know More

by jkozma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia , David Greene

Dec 02, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this very kind review! He certainly is an excellent representation of our dealership, and we are thrilled that he could offer you the quality service that you so much deserve. It is our pleasure to serve you in any way possible, and we are certain that David will continue to take exceptional care of you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 06, 2019

Dealership Rating
Employee Rating

Excellent and efficient service by Walter's MB My wife and I brought in our C250W to have the front tires replaced as advised by our service person ALEX RAMIREZ during our previous visit. When we c More

by ECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are happy to hear that Alex was so efficient in getting your vehicular needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and don't hesitate to let us know how Alex and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

October 09, 2019

Dealership Rating
Employee Rating

Overall great experience. Alex was great. The service took less time than I was expecting. They had a loaner ready for me and when my car was ready it was washed. Pick up process was seamless. More

by YVONNE
Recommend Dealer
Yes
Oct 10, 2019

Walter's Mercedes-Benz of Riverside responded

Yvonne, Thank you so much for your positive feedback! We are happy to hear that your recent service visit was so smooth and efficient, and that Alex took great care of you throughout the entirety of your visit! It is our pleasure to serve you, and we hope that you think of us again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

October 07, 2019

Dealership Rating
Employee Rating

Great Service. I made an appointment At 9,00 Am. Alex Ramirez took me to his desk and went over the express service with the time it would take & complimentary car w More

by Edward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2019

Walter's Mercedes-Benz of Riverside responded

Edward, We are so glad that Alex could get you and your vehicular needs swiftly taken care of! It is our pleasure to serve you in any way possible, and we hope to hear from you again the next time you are in need of automotive service. Thank you for leaving us this 5-star review. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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