Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 32

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

May 26, 2020

Dealership Rating
Employee Rating

The customer service provided by the Walter’s staff is outstanding! Alex Ramirez took care of everything for the windshield repair and did it all with a smile! Thank you! More

by neakster
Recommend Dealer
Yes
May 27, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are so glad that Alex could get you and your windshield taken care of efficiently! We thank you for confiding in our dealership with your automotive needs. Please let us know if there is ever anything more that Alex or the team may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

Dealership Rating
Employee Rating

Mercedes-Benz of Riverside has been nothing but professional for many years to our family. We appreciate the service and courtesy of all the employees. More

by texberry
Recommend Dealer
Yes
May 27, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are overjoyed that we could consistently provide you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to serve you and your automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

Dealership Rating
Employee Rating

The service was great! It was quick and easy, I was able to get a loaner vehicle to continue doing that I had to do that day without an inconvenience. More

by Jona
Recommend Dealer
Yes
May 27, 2020

Walter's Mercedes-Benz of Riverside responded

Jona, Thank you so much for your positive review! Quality and efficient service is always our goal, and we are pleased that Alex could make your recent visit as seamless as possible. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 26, 2020

Dealership Rating
Employee Rating

He was polite and accurate. Took care of all the issues that I mentioned about my husband’s car. It’s been running excellent like a new car. Thank you Alex! More

by vkwon513
Recommend Dealer
Yes
May 26, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Our customers' safety is of the utmost importance to us, and we are pleased that we could get your automotive needs thoroughly resolved. If you ever have any further questions or concerns, please do not hesitate to give us a call. We look forward to an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

May 21, 2020

Dealership Rating
Employee Rating

Service to our MBenz S550 I am quite pleased with my service representative, Alex Ramirez. He makes sure that I am kept informed of the service that is needed, its costs and wh More

by rmthom19641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are happy to hear that he took great care of you and kept you updated and informed throughout the entirety of your visit! Providing transparent and reliable service is so important to us, and we will be sure to offer you nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 30, 2020

Dealership Rating
Employee Rating

I brought my vehicle in to get it's A service. Adam was I brought my vehicle in to get it's A service. Adam was pleasant to deal with he was very nice and took great care of me by getting my vehicle done i More

by Chosen95
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, JR Rodriguez, Joseph Loera , Cody Burt, Adam Garcia, David Greene, Brandon Monaco, Austin Schneider

May 01, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We are pleased that Adam could be of assistance to you and get your automotive needs taken care of- thoroughly and efficiently. We are proud to have earned your future business, and we look forward to an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 28, 2020

Dealership Rating
Employee Rating

Alex and Adam were the best! I had to bring in my C 300 for some repairs. When I got there I was greeted by Adam and was happy how helpful he was, even though he was not my advis More

by Mr C300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Garcia

Apr 29, 2020

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review! We are delighted to know that Alex took great care of you and ensured that your service was completed- seamlessly and efficiently. Offering quality service is always our goal, and we will be sure to provide you with nothing less in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke- General Manager

April 28, 2020

Dealership Rating
Employee Rating

I had an amazing experience at Mercedes Benz. Thanks to Alex Ramirez who helped me a lot when I was there. He answered all my questions. More

by Aispurojazmin
Recommend Dealer
Yes
Apr 28, 2020

Walter's Mercedes-Benz of Riverside responded

We are so glad that we had the opportunity to work with you, and we are happy to hear that Alex took great care of you throughout your visit! It is our pleasure to serve you. Please don't hesitate to give us a call if you have any further questions or concerns in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 27, 2020

Dealership Rating
Employee Rating

great customer service.... took my car to get serviced and alex went above and beyond to answer any questions or concerns i might of had. More

by Elena
Recommend Dealer
Yes
Apr 28, 2020

Walter's Mercedes-Benz of Riverside responded

Elena, Thank you so much for your 5-star review! It is our pleasure to serve you. Please drive safely, and be sure to let us know if there is anything more that Alex or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

April 27, 2020

Dealership Rating
Employee Rating

Alex Ramirez gave the best possible service. Alex Ramirez gave the best possible service and he made sure I got the best price. He prioritized my need and thoroughly explained to me what my best More

by Emilyortegacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2020

Walter's Mercedes-Benz of Riverside responded

Emily, Thank you so much for your positive review! Providing top-notch service and deals is always our goal, and we are thrilled that Alex's efforts met your satisfaction. Your safety is our utmost priority. Please let us know how Alex and the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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