The customer service provided by the Walter’s staff is
outstanding! Alex Ramirez took care of everything for the windshield repair and did it all with a smile! Thank you!
outstanding! Alex Ramirez took care of everything for the windshield repair and did it all with a smile! Thank you!
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by neakster
May 27, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! We are so glad that Alex could get you and your windshield taken care of efficiently! We thank you for confiding in our dealership with your automotive needs. Please let us know if there is ever anything more that Alex or the team may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Mercedes-Benz of Riverside has been nothing but
professional for many years to our family. We appreciate the service and courtesy of all the employees.
professional for many years to our family. We appreciate the service and courtesy of all the employees.
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by texberry
May 27, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are overjoyed that we could consistently provide you with the 5-star service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to serve you and your automotive needs for many years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
The service was great! It was quick and easy, I was able
to get a loaner vehicle to continue doing that I had to do that day without an inconvenience.
to get a loaner vehicle to continue doing that I had to do that day without an inconvenience.
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by Jona
May 27, 2020 -
Walter's Mercedes-Benz of Riverside responded
Jona,
Thank you so much for your positive review! Quality and efficient service is always our goal, and we are pleased that Alex could make your recent visit as seamless as possible. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
He was polite and accurate. Took care of all the issues
that I mentioned about my husband’s car. It’s been running excellent like a new car. Thank you Alex!
that I mentioned about my husband’s car. It’s been running excellent like a new car. Thank you Alex!
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by vkwon513
May 26, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! Our customers' safety is of the utmost importance to us, and we are pleased that we could get your automotive needs thoroughly resolved. If you ever have any further questions or concerns, please do not hesitate to give us a call. We look forward to an opportunity to serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Service to our MBenz S550
I am quite pleased with my service representative, Alex Ramirez. He makes sure that I am kept informed of the service that is needed, its costs and wh
I am quite pleased with my service representative, Alex Ramirez. He makes sure that I am kept informed of the service that is needed, its costs and when it will be completed. My feeling is that I can prioritize the things needed and he will insure that they are done.
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by rmthom19641
May 21, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this 5-star review! We are happy to hear that he took great care of you and kept you updated and informed throughout the entirety of your visit! Providing transparent and reliable service is so important to us, and we will be sure to offer you nothing less in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
I brought my vehicle in to get it's A service. Adam was
I brought my vehicle in to get it's A service. Adam was pleasant to deal with he was very nice and took great care of me by getting my vehicle done i
I brought my vehicle in to get it's A service. Adam was pleasant to deal with he was very nice and took great care of me by getting my vehicle done in a timely manner. I will be servicing my cars here from now on.
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by Chosen95
May 01, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star review! We are pleased that Adam could be of assistance to you and get your automotive needs taken care of- thoroughly and efficiently. We are proud to have earned your future business, and we look forward to an opportunity to serve you again.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Alex and Adam were the best!
I had to bring in my C 300 for some repairs. When I got there I was greeted by Adam and was happy how helpful he was, even though he was not my advis
I had to bring in my C 300 for some repairs. When I got there I was greeted by Adam and was happy how helpful he was, even though he was not my advisor. He got the ball rolling for Alex my advisor. Alex was very prompt with the updates and cost. Everything went smoothly and I will be back!!!
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by Mr C300
Other Employees Tagged:
Adam Garcia
Apr 29, 2020 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to share this wonderful review! We are delighted to know that Alex took great care of you and ensured that your service was completed- seamlessly and efficiently. Offering quality service is always our goal, and we will be sure to provide you with nothing less in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke- General Manager
I had an amazing experience at Mercedes Benz. Thanks to
Alex Ramirez who helped me a lot when I was there. He answered all my questions.
Alex Ramirez who helped me a lot when I was there. He answered all my questions.
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by Aispurojazmin
Apr 28, 2020 -
Walter's Mercedes-Benz of Riverside responded
We are so glad that we had the opportunity to work with you, and we are happy to hear that Alex took great care of you throughout your visit! It is our pleasure to serve you. Please don't hesitate to give us a call if you have any further questions or concerns in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
great customer service.... took my car to get serviced
and alex went above and beyond to answer any questions or concerns i might of had.
and alex went above and beyond to answer any questions or concerns i might of had.
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by Elena
Apr 28, 2020 -
Walter's Mercedes-Benz of Riverside responded
Elena,
Thank you so much for your 5-star review! It is our pleasure to serve you. Please drive safely, and be sure to let us know if there is anything more that Alex or the team may help you with in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager
Alex Ramirez gave the best possible service.
Alex Ramirez gave the best possible service and he made sure I got the best price. He prioritized my need and thoroughly explained to me what my best
Alex Ramirez gave the best possible service and he made sure I got the best price. He prioritized my need and thoroughly explained to me what my best options were. I look
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by Emilyortegacar
Apr 28, 2020 -
Walter's Mercedes-Benz of Riverside responded
Emily,
Thank you so much for your positive review! Providing top-notch service and deals is always our goal, and we are thrilled that Alex's efforts met your satisfaction. Your safety is our utmost priority. Please let us know how Alex and the team may be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Ray Burke - General Manager