Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 40

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

November 17, 2018

Dealership Rating
Employee Rating

Great service!! Riverside Mercedez Benz dealer has been very professional and provided timely service for all those years. I am very satisfied with the service and hi More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Sunny, Thank you so much for your recommendation! We are so delighted to hear of your satisfaction, and we are pleased to know that Alex and the team consistently meet your expectations of vehicular and customer care! We look forward to continuing to offer you the same quality service for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

Dealership Rating
Employee Rating

Good Service JR Rodriquez is a great service provider for my Mercedes. Such a pleasure to work with a veteran. Great experience with excellent communication ski More

by Kg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez

Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

We appreciate you taking the time to share this great feedback! We are so happy to hear that JR took such good care of you throughout your visit, and it's great that he has earned your confidence! Please drive safely, and let us know if there is anything more JR or the team could assist you with in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

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Employee Rating

Service Repairs for my vehicle (E350) Lot’s of confidence re; Service Advisor (Alex Ramirez) , Service Technicians and Service Team (addressing complementary vehicle wash ). All above ment More

by Reyes17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Device Technicians also Team Personnel performing Complimentary Auto Wash

Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this wonderful feedback! We are overjoyed to hear that Alex and the team were able to ensure of your full satisfaction and earn your confidence in our efforts. Your contentment is our utmost priority, and we look forward to providing you with the same quality service again in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 08, 2018

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Employee Rating

Awsome Service Alex was extremely helpful in getting me setup in the system and get the flat tire fixed. The team was very hospitable and courteous, Kudos to the tea More

by Akram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2018

Walter's Mercedes-Benz of Riverside responded

Akram, thank you so much for taking the time to share your great experience with Alex and our team! We know how inconvenient it is to get a flat, and we're so glad that we were able to get it fixed for you so you could continue on with your day. Bbe sure to follow us on Facebook for future specials and updates. Regards, Ray Burke General Manager

October 31, 2018

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Employee Rating

Great customer service Whenever I need service on my Mercedes GLE SUV, ALex Ramirez always provides 1st class attention to my issues, and promptly informs me of the progress More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Ken, Thank you for leaving Alex this wonderful recommendation! We are delighted that Alex consistently provides you with exceptional service and that he has ultimately earned your confidence. We are sure that he will continue to take good care of you and your automotive needs for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 31, 2018

Dealership Rating
Employee Rating

Service for GLA250 Dealership has great service. They are open on Saturday, so that is nice for me. I have never had any problems with this dealership. Nice comfortab More

by Robin007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Robin, We are delighted to hear that you have consistently had positive experiences working with us, and that your recent service visit with Alex was no exception! We appreciate your kind feedback, and we look forward to continuing to provide you with our best service in the future. Be sure to follow us on Facebook for specials and updates! Regards, Ray Burke - General Manager

October 18, 2018

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Employee Rating

Service Walters Mercedes always provide great service. They update you quickly on what they may find wrong with your car in addition to your service. Alex Ra More

by Briwneyez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this excellent review! It's so great to hear that Alex consistently takes such good care of you and your vehicular needs, and that you are always content with the quality of the service completed. It is our pleasure to serve you, and we look forward to working with you again next time. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 18, 2018

Dealership Rating
Employee Rating

Battery change Needs a battery change. Alex Ramirez received me and explained to me what to expect and promptly got the vehicle in, a d within about one hour and a h More

by RuthW5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Ruth, Thank you for your kind feedback! It's a pleasure to hear that Alex was so efficient in ensuring that your vehicle was taken care of promptly and thoroughly. Please don't hesitate to contact us if you ever have any further questions or needs for automotive assistance, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 17, 2018

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Employee Rating

Best service Alex Ramirez has been my service advisor for many years and he is the go to person whenever I needed for service. He is very knowledgeable and profes More

by CTTK123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for this excellent recommendation! It's so great to hear that Alex has consistently taken such good care of you and your vehicle over the past years, and he will be thrilled to know that you are so confident in his efforts! We are sure that he will continue to provide you with top-notch service in the future, and we look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

October 15, 2018

Dealership Rating
Employee Rating

Consistent good service. Walter's has a well-organized staff. From the time someone checked me in upon arrival to being led to my preferred service advisor, to registering wha More

by ECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this excellent review! We are thrilled to hear that the entirety of your experience was so thorough and efficient, and it is so wonderful to hear of your contentment with the quality of service provided to you. It is our pleasure to serve you, and we hope we are given the opportunity to continue providing you with the same exceptional service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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