Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 40

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
543 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

4.9

543 Reviews

Write a Review

543 Reviews of Alex Ramirez

June 08, 2018

Dealership Rating
Employee Rating

Great impression by bringing solutions. Alex Ramirez go extra mile to ensure customer's satisfactions so did it this time. his ability to provide service to the client is excellent and I can More

by panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2018

Walter's Mercedes-Benz of Riverside responded

We agree that Alex constantly aims to do all that he can to satisfy his guests' needs! We're so glad that you are so confident in his services. We hope to see you the next time you are in need of service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

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Employee Rating

Service Department Thanks for Alex Ramirez’s knowledge and professionalism the process was very smooth. He was also very friendly and courteous, It’s always been great d More

by Alarcon, Sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Sylvia, It's such a pleasure to know that Alex consistently offers you exceptional service, and that he makes your experiences so hassle-free. We hope you continue to confide in him to take care of your automotive needs in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 07, 2018

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Employee Rating

Awesome Dealership!! Brandon Monaco Was an absolute delight and knows his Bussiness It was absolutely the Best customer service I do recommend him highly!! Love thi More

by Sandy1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez, Filomena Powers , David Greene, Brandon Monaco, Andrew Wagner

Jun 11, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Sandy, It's so great to know that Brandon provided you with such extraordinary service. We appreciate your loyalty to our dealership, and we hope to continue to be of assistance to you in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 30, 2018

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Employee Rating

Service with Alex Ramirez Recently I took my CLS 550 to Walters. Alex, my adviser was excellent as always. Very attentive to all the details, very knowledgeable, very professio More

by gloria griffis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Gloria, Thank you so much for taking the time to leave this kind feedback for Alex. We're so glad that he provided you with such a remarkable experience and it's so nice to know that you are appreciative of him and confident in his efforts! If there is anything else that Alex or the team may assist you with in the future, please do not hesitate to contact us! We would love to help. Be sure to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

May 18, 2018

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Employee Rating

It was best deal and Rene was very energetic Rene is the best person for marketing and selling he is best salesman I’ve ever met in my life. He is problem solving and he did a great job to fit me More

by Bassim2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Krystin Escobedo, Austin Schneider, Rene Oerllana

May 21, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Bassim, Thank you so much for your kind review. It makes us so happy to hear that Rene and Kristin took such great care of you during your recent visit, and that they were so helpful and accommodating! We definitely strive to do everything possible to keep our customers content! Please let us know if there is anything else we can do for you in the future. Feel free to check back here for savings and updates! Regards, Ray Burke - General Manager

May 08, 2018

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Employee Rating

Excellent as Always Rene Orellana was a pleasure to work with. I went to the dealership to get car service and walked out with a new vehicle. Rene was very patient and th More

by Misskelly909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rene Orellana

May 09, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We appreciate that you have chosen Walter's for your past three purchases, as well as your service needs. It's great that Rene was so informative and that you were able to walk out with your third Mercedes, though you had no intentions of doing a trade-in. We hope you are enjoying your new vehicle, and we hope to work with you again for #4. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

April 26, 2018

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Employee Rating

Impeccable customer service Andrew Wagner makes the car buying experience easy. This is the 4th vehicle we have purchased from Andrew @ Walters Mercedes. We stopped in for a serv More

by Mrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ari Abdolhosseini, Bryan Fitzpatrick, Andrew Wagner

Apr 26, 2018

Walter's Mercedes-Benz of Riverside responded

Thanks so much for your loyalty to Walters Mercedes and for having so much confidence in Andrew! We're so glad that he and the team have been able to provide you with service so excellent that you continue to trust us with your car-buying experiences. We appreciate you taking the time to share your feedback, and we hope that you will continue to choose Walters Mercedes-Benz of Riverside. Please check us out on Twitter and Facebook for savings and updates. Regards, Ray Burke- General Manager

April 18, 2018

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Employee Rating

Great Customer Service Professional Work Alex Ramirez was very helpful from the moment I arrived until completion of the work. Kept me informed during the process. Excellent Service, will def More

by CruiserChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Chris, Thanks so much for the 5-star rating. We're so glad that Alex was so helpful throughout your whole service experience. We can't wait to see you again next time. Please check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke - General Manager

March 26, 2018

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Employee Rating

Efficient, fast Time given for work was spot on, maintenance in addition to 2 recalls handled quickly, kept up to date as the process occurred and was even able to pa More

by Jmaga002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 27, 2018

Walter's Mercedes-Benz of Riverside responded

We're glad that our team provided such efficient service! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 26, 2018

Dealership Rating
Employee Rating

Dina Backer was Amazing Dina Backer was our Sales Associate and My wife and I absolutely loved her. She answered every single questions about our car and honestly, gave us a More

by Ray Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Backer

Mar 28, 2018

Walter's Mercedes-Benz of Riverside responded

Ray, we truly appreciate your recommendation of Dina! We're so glad to hear that she made such a positive impression on you and your wife. We appreciate your business. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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