Alex Ramirez | Page 39
Service Advisor
Walter's Mercedes-Benz of Riverside
3213 Adams Street
Riverside, CA 92504
When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.
Read more591 Reviews
Write a ReviewEmployee Video
591 Reviews of Alex Ramirez
January 22, 2019
Great online experience Gordon Lai at Sprinter dealership helped me from beginning to end and the experience was stellar. I emailed the dealership and they emailed me the app Gordon Lai at Sprinter dealership helped me from beginning to end and the experience was stellar. I emailed the dealership and they emailed me the application to fill out. I was able to do everything through email. They had a 2019 Metris but I was looking for a 2018. They had it delivered from the Anaheim branch and I simply came in to sign and take our new company van home. Great service all around. More
Other Employees Tagged: JR Rodriguez , Gordon Lai
January 16, 2019
"Call Alex" My wife pick something up on the freeway and destroyed the tire on the 2017 Mercedes AMG. She called me very frantic , I found her location on the fre My wife pick something up on the freeway and destroyed the tire on the 2017 Mercedes AMG. She called me very frantic , I found her location on the freeway and got her safely out of the traffic and proceeded to call Mercedes Road Side Assistance 2 hrs later still on the side of freeway in the rain and 42 deg thanks to Mercedes Road Side Assistance. my wife said call Alex I said Alex do not work on the weekends she said lets try , thank God he was working for another advisor he said get it to him ASAP and for us to be safe. so I call for assistance from another agency and they had us on the way to see Alex in 20 minutes. Alex got us checked in told us to have something hot in the lounge to warm up and he would have us on our way. sure enough we were in and out . Thanks Again Alex for all your help. More
January 08, 2019
Always professional and knowledgeable staff Took my vehicle for service. They were able to address my problem and take care of it all within a day. The service I receive there is second to none. Took my vehicle for service. They were able to address my problem and take care of it all within a day. The service I receive there is second to none. More
January 06, 2019
Very organized and big inventory and best price I got the best sales service by explanation about the cars and got the best price with no loosing time to nogasiate to reach the best I really recom I got the best sales service by explanation about the cars and got the best price with no loosing time to nogasiate to reach the best I really recomend walters as i spent long time with ftetcher jones and now i am walters custmer More
Other Employees Tagged: Filomena Powers , David Greene, Julio Guerrero, Emil Iltchi, Jackie Nasser, Rene Orellana, Glen Thackeray
January 06, 2019
Great Customer Service Alex Ramirez, Took the time to listen to our concerns, recommended what services should be done to help us stay within our budget. Followed up daily w Alex Ramirez, Took the time to listen to our concerns, recommended what services should be done to help us stay within our budget. Followed up daily with status of car, the one thing that relieved some of the stress, was being told that we could take the day to discuss among ourselves (my husband and I) what we could afford to get fixed right away and that we could give him an call, first thing the next morning to give approval on what to fix, and not worry about being pressured into making an immediate on the spot decision. More
December 28, 2018
One satisfied customer ♡ Alex Ramirez was very jolly! Kind of like Santa Claus in a way.. he was very helpful and kind. He answered all of my questions that I had for him. He Alex Ramirez was very jolly! Kind of like Santa Claus in a way.. he was very helpful and kind. He answered all of my questions that I had for him. He reassured me that my car would be ready In less than one hour. Turns out i just needed a aux battery. Thank you Alex! Santa Claus does exist.. in you! More
December 27, 2018
Thanks Alex Ramirez Great customer service! Thank you, Alex for taking care of me and my vehicle. I was in a loaner car in no time, and my car was ready sooner than expec Great customer service! Thank you, Alex for taking care of me and my vehicle. I was in a loaner car in no time, and my car was ready sooner than expected. I look forward to my next visit. More
December 11, 2018
Sales & Service, 4 cars over 39 years I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bo I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bob Murray had everything set up so the tasks flowed smoothly from one to the next. Everyone I spoke with was very knowledgable and totally professional. The same could be said for my three previous purchases. I also asked Alex Ramirez if he was familiar with a bluetooth telephone connection problem I was experiencing and he interrupted what he was doing and took care of my problem. More
Other Employees Tagged: Ari Abdolhosseini, Emil Iltchi, Bob Murray
November 21, 2018
Excellent service on my wife’s E350 Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback o Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback on service requirements and his team completed the job in a timely manner the same day. He was very helpful in getting me setup with a loaner vehicle too. I had a great experience, thank you Alex! More
Other Employees Tagged: JR Rodriguez , Loaner vehicle rep, don’t remember his name
November 17, 2018
service my Mercedez at walters mercedez I have been having my car serviced for the past 3 years at Walters. I have always dealt with Alex Ramirez he is very professional and courteous and ex I have been having my car serviced for the past 3 years at Walters. I have always dealt with Alex Ramirez he is very professional and courteous and excellent. My car running perfect and the work was done quickly . Thanks. More
Other Employees Tagged: Julio Guerrero, Jin Lee

