Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 39

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
591 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

5.0

591 Reviews

Write a Review

591 Reviews of Alex Ramirez

January 22, 2019

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Employee Rating

Great online experience Gordon Lai at Sprinter dealership helped me from beginning to end and the experience was stellar. I emailed the dealership and they emailed me the app More

by Alec Amaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , Gordon Lai

Jan 25, 2019

Walter's Mercedes-Benz of Riverside responded

Hi Alec, Thank you so much for sharing this great feedback! We are overjoyed that we were able to get you into exactly the vehicle you were looking for, and it is a pleasure to hear that your overall experience was so smooth and efficient. Please enjoy your new vehicle and let us know if there is anything more we could help you with in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 16, 2019

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"Call Alex" My wife pick something up on the freeway and destroyed the tire on the 2017 Mercedes AMG. She called me very frantic , I found her location on the fre More

by MIKETZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share your experience with us. Your safety and satisfaction are so important to us, and we are delighted that Alex was able to get you and your wife taken care of so efficiently. It's great to know that you both are so confident in Alex's service, and we ask that you don't hesitate to give us a call if you are ever in need of further assistance in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 08, 2019

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Always professional and knowledgeable staff Took my vehicle for service. They were able to address my problem and take care of it all within a day. The service I receive there is second to none. More

by Alvarador74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this excellent review! We are delighted to hear that your recent service was completed so efficiently, and we are honored by your confidence in our efforts. We look forward to continuing to provide you with service you can rely on in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 06, 2019

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Very organized and big inventory and best price I got the best sales service by explanation about the cars and got the best price with no loosing time to nogasiate to reach the best I really recom More

by Rafik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Filomena Powers , David Greene, Julio Guerrero, Emil Iltchi, Jackie Nasser, Rene Orellana, Glen Thackeray

Jan 07, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for your very kind recommendation! We are pleased to hear that the team provided you with such thorough and efficient service, and we are proud to have earned your confidence and loyalty! We appreciate your business and look forward to continue serving you in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

January 06, 2019

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Great Customer Service Alex Ramirez, Took the time to listen to our concerns, recommended what services should be done to help us stay within our budget. Followed up daily w More

by Haashome18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful feedback! It is a pleasure to hear that Alex was so thorough in accommodating your needs and ensuring that you were at ease and fully confident in the service you were receiving. We are glad we could be of assistance to you, and we look forward to doing so again when you are in need of your next service. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 28, 2018

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One satisfied customer ♡ Alex Ramirez was very jolly! Kind of like Santa Claus in a way.. he was very helpful and kind. He answered all of my questions that I had for him. He More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Ace, Thank you so much for your very kind review! We are overjoyed that Alex could be of such great assistance to you, and we are delighted that he took care of your vehicular needs and concerns so efficiently. Please don't hesitate to contact us if there is anything more that he or the team could assist you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 27, 2018

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Employee Rating

Thanks Alex Ramirez Great customer service! Thank you, Alex for taking care of me and my vehicle. I was in a loaner car in no time, and my car was ready sooner than expec More

by Jsammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this great review! We are pleased to hear that both you and your vehicle were efficiently taken care of during your recent visit, and we look forward to continuing to offer you the same quality service in the future! Drive safely, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

December 11, 2018

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Employee Rating

Sales & Service, 4 cars over 39 years I couldn't be more satisfied with my recent purchase of a B class that i have leased for 3 years. No time was wasted in accomplishing the paperwork Bo More

by Winr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ari Abdolhosseini, Emil Iltchi, Bob Murray

Dec 12, 2018

Walter's Mercedes-Benz of Riverside responded

Congratulations on your purchase! It is wonderful to hear that your experience working with Bob was so smooth and efficient, and we are so pleased that he and Alex could be of such great assistance to you. We are honored by your continued loyalty and to have had another opportunity to do business with you, and we look forward to continue working with you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 21, 2018

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Employee Rating

Excellent service on my wife’s E350 Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback o More

by GregS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Rodriguez , Loaner vehicle rep, don’t remember his name

Nov 21, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Greg, Thank you so much for taking the time to share your recent experience! We are so pleased that Alex was thorough and efficient in getting your wife's vehicle taken care of, and we are honored to have attained your satisfaction! We are appreciative of the opportunity to assist you, and we look forward to continuing to serve you in the future! Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

November 17, 2018

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Employee Rating

service my Mercedez at walters mercedez I have been having my car serviced for the past 3 years at Walters. I have always dealt with Alex Ramirez he is very professional and courteous and ex More

by panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Guerrero, Jin Lee

Nov 19, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind review and your confidence in our service team! We are so grateful to have had the opportunity to serve you for the past three years, and it's great to hear that you are consistently content with the quality and efficiency of our efforts. We are sure that Alex and the team will continue to take good care of your automotive needs for years to come. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

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