Alex Ramirez
Alex Ramirez at Walter's Mercedes-Benz of Riverside

Alex Ramirez | Page 39

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
542 Reviews

When you stop in to Walter's Automotive for service on your Mercedes-Benz you may have met Alex. He is one of our talented pool of service advisors that are here to make sure your car is serviced correctly, efficiently and to your satisfaction. He is also Master Certified for Mercedes-Benz. Alex stays very busy here at work so when he gets time off he spends it having fun typically hiking, shooting, riding motorcycles and driving cars. He is also a sports guy and follows the Kings, Yankees and Celtics. Give him a Mercedes-Benz to enjoy on his day off and he would choose a SL65 AMG Black Series. Make it a point to introduce yourself the next time you are in.

4.9

542 Reviews

Write a Review

542 Reviews of Alex Ramirez

June 25, 2018

Dealership Rating
Employee Rating

A service Alex Ramirez helped us. Our experience at Walter's is and has been always a pleasure. Very professional, but friendly as well.Thank you to all. More

by EnglishTeachur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Guerrero

Jun 26, 2018

Walter's Mercedes-Benz of Riverside responded

Thanks so much for continuing to trust in Walter's to tend to your automotive needs! We're glad that Alex and the team could consistently meet your expectations! We hope to work with you again soon! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 25, 2018

Dealership Rating
Employee Rating

Maintenance Service This is to let you know that I am very satisfied with the service I received. Thanks to Alex Ramirez who is my service officer. He handled everything More

by soriano,sal1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to leave us this review. We're so glad to hear how content you were with the service that Alex provided you with! Please let us know how else we may assist you in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 24, 2018

Dealership Rating
Employee Rating

Alex is very nice and knowledgeable. Alex is very nice and knowledgeable about the repairs to my S550. Always makes me feel like I am his only customer. I never feel like I am being take More

by Mellowroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2018

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review. We're so glad that Alex always shares his expertise with you, and that you are so confident in his efforts. We hope to continue working with you in the future! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 22, 2018

Dealership Rating
Employee Rating

They always treat me well Eddy and Alex have been great every time I’ve come in ... make you feel important and asking if my needs have been taken care of!!!! More

by Gabriel1ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed , Jackie Nasser

Jun 25, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Gabriel, We're so pleased that Eddy and Alex consistently provide you with such great experiences, and that you are so confident in their services! We hope to continue to sustain your trust in the future! Check us out on Facebook and Twitter for savings and updates! Regards, Ray Burke- General Manager

June 19, 2018

Dealership Rating
Employee Rating

Routine maintenance Repair was appropriate and reasonable service car was available waiting time is minimum and less stressful and communication is prompt with Alex Ra More

by Ben
Recommend Dealer
Yes
Jun 20, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Ben, We appreciate you taking the time to leave us this review! We're so glad to hear that your service experience with Alex was so smooth and hassle-free, and that you are so confident that you can trust him to take good care of you and your automotive needs! We hope to continue working with you in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 15, 2018

Dealership Rating
Employee Rating

Routine Maintenance There were no issues to report. The customer service was great. Alex was very professional and took the time to answer my questions the best of his ab More

by Trust2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2018

Walter's Mercedes-Benz of Riverside responded

It's so awesome to hear that your overall experience with Alex was so positive and that he was ready and available to answer any of your questions! We hope to work with you again soon! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 09, 2018

Dealership Rating
Employee Rating

Service Professionalism was showed by Alex. He made you feel at home. Everything was explained from the on set to the finish. He even update you on what is go More

by Kg8g8x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2018

Walter's Mercedes-Benz of Riverside responded

We're so pleased to know that Alex was so attentive during your recent service visit, and that he ensured that you felt so comfortable throughout it. We hope that everything is running smoothly, and we hope to continue to take care of your service needs in the future! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Dealership Rating
Employee Rating

Go the extra mile Alex Ramirez go the extra mile to ensure customer's satisfaction, I can trust his recommendations unlike some service providers in the past, they make More

by Rneal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Greene

Jun 11, 2018

Walter's Mercedes-Benz of Riverside responded

Hi there, We constantly strive to improve our work, as it is so important to us to provide our guests with only the most positive experiences. We're delighted to know that Alex took such good care of you and that he was devoted to achieving your satisfaction. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Dealership Rating
Employee Rating

Great impression by bringing solutions. Alex Ramirez go extra mile to ensure customer's satisfactions so did it this time. his ability to provide service to the client is excellent and I can More

by panda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2018

Walter's Mercedes-Benz of Riverside responded

We agree that Alex constantly aims to do all that he can to satisfy his guests' needs! We're so glad that you are so confident in his services. We hope to see you the next time you are in need of service. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 08, 2018

Dealership Rating
Employee Rating

Annual Service Alex Ramirez is our guy. Excellent service person, always honest with the estimate. He advises us on what can be done now and what can be done later. More

by Brunson, Angie 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2018

Walter's Mercedes-Benz of Riverside responded

Hi Angie, It's so great to know that Alex is so thorough in ensuring that you are well informed about your vehicles and the services that you are in need of. Our customers' safety and satisfaction is of the utmost importance to us. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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