I received the best service from Alex!
! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex!
! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex!
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by clarkclarkam
Service Price Transparency
Oct 04, 2024 -
Walter's Mercedes-Benz of Riverside responded
Clark,
Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad to hear that Alex's efforts could meet your satisfaction! We are thrilled to know that he was extremely thorough, professional and timely. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez provided excellent service as did all of
Walter’s while i was at the dealer
Walter’s while i was at the dealer
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by rdrobek
Service Price Transparency
Oct 03, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this incredible review! We are glad to hear that Alex took top tier care of you and your automotive needs. We are happy to know that he provided you with excellent service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex Ramirez, and his team at Walter's Mercedes-Benz are
amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now.
amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now.
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by RAMIREZ
Service Price Transparency
Aug 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
RAMIREZ,
We are grateful for you leaving Alex this wonderful review! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was amazing. We hope to have the opportunity to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes Riverside is the best dealership in the
Inland Empire area
Mr. Alex Ramirez, my service advisor, is a true professional who always sort to provide the best customer service. His dedicat
Inland Empire area
Mr. Alex Ramirez, my service advisor, is a true professional who always sort to provide the best customer service. His dedication to customer care is truly commendable. He treated me with utmost courtesy during check in. The service needs for my vehicle were discussed and he ensured all my questions and concerns were answered. The vehicle was delivered even before the promised time.
The entire service dept team are highly knowledgeable and always willing to work with the client to handle their needs with utmost care. Follow up email was sent. Definitely a superior dealership with advisors such as Mr. Ramirez.
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by A. Gupta
Service Price Transparency
Aug 07, 2024 -
Walter's Mercedes-Benz of Riverside responded
A Gupta,
We are grateful for you leaving Alex this stunning review! We are thrilled to hear that Alex took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he treated you with the utmost courtesy. We hope to have the opportunity to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter's Mercedes has always gone above and beyond with
customer service. Everybody I have ever encountered there is extremely professional. Michael Ramos was my service representative who helped me to ser
customer service. Everybody I have ever encountered there is extremely professional. Michael Ramos was my service representative who helped me to service and repair my car and he kept me informed with everything being done with my car. My car has almost 200,000 miles and I attribute this to the team at Walter's Mercedes for keeping my car alive. Thank you!
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by Tina T.
Service Price Transparency
Jul 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Tina,
We are grateful for you leaving Michael this extraordinary review! We are thrilled to hear that Michael took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you informed on everything with your car. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Every time I come to Walter’s, my service advisor Alex
Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee.
Ramirez takes very good care of me as if I’m one of his family member. He’s up front and never misleads me. He keeps me informed. Excellent employee.
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by Ymecoach
Service Price Transparency
Jul 19, 2024 -
Walter's Mercedes-Benz of Riverside responded
Thank you for leaving Alex this amazing review! We are glad to hear that Alex took exceptional care of you and your automotive needs. We are happy to know that he was upfront, never mislead you and kept you informed. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex is great, always gets my car in and out smoothly.
The wait is never outrageous. Great customer service and very knowledgeable. Thanks Alex and Mercedes Riverside!!!
The wait is never outrageous. Great customer service and very knowledgeable. Thanks Alex and Mercedes Riverside!!!
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by jaimina2009
Service Price Transparency
Other Employees Tagged:
Michael Ramos
Jun 12, 2024 -
Walter's Mercedes-Benz of Riverside responded
Jaimina,
Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he always gets your car in and out smoothly and we are glad that he was very knowledgeable. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I have been using Walters mb for about twent years and
Mr,Alex Ramirez is the best service manager I have ever had for the last twevle years,Mr. Ramirez is very patient.I am old guy I appreciate that kind
Mr,Alex Ramirez is the best service manager I have ever had for the last twevle years,Mr. Ramirez is very patient.I am old guy I appreciate that kind of care ,I have been to many dealership and Walters MB stands far above any other dealer,even if you live out the area take that drive to Walters MB and I think you will agree Walers is much better.
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by michael armstrong
Service Price Transparency
May 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Michael,
We are grateful for you leaving Alex this wonderful review and recommendation! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very patient and is the best. We appreciate your continued business with us for 20 years. We look forward to continue serving you and your future automotive needs for many more years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
The Riverside facilities are ALWAYS spotless from the
entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it'
entrance to the restrooms, waiting area, and the new car showroom. I appreciate the snack bar which comes in handy on early appointments whether it's a weekday or Saturday. Watching the maintenance monitor in real-time is fascinating when I no longer want to watch TV or, listen to my headphone music, or read from the neatly stacked magazines on the table. I appreciate your business for treating me with royalty.
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by Yolanda*2*1
Service Price Transparency
May 22, 2024 -
Walter's Mercedes-Benz of Riverside responded
Yolanda,
Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they treated you with royalty. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
On time service and communication was appreciated
Loaner car was acceptable as well
Thanks very mich
Loaner car was acceptable as well
Thanks very mich
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by Bobbie
Service Price Transparency
Apr 29, 2024 -
Walter's Mercedes-Benz of Riverside responded
Bobbie,
Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they completed your service on time and communicated with you. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager