This is a very customer friendly establishment.
My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle.
My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. He has always been on top of my vehicle's needs and his advice is spot on.
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by dpdq
Service Price Transparency
Jan 27, 2025 -
Walter's Mercedes-Benz of Riverside responded
Providing quality and efficient service is so important to us here at Mercedes-Benz of Riverside and we are glad that Alex's efforts met your satisfaction! We are thrilled to know that he is always friendly, helpful and thorough in discussing your vehicle. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
This is the best Mercedes dealership in Inland Empire
area. The service department is most professional with high customer care. Service advisor Mr. Alex Ramirez always goes above and beyond in assisti
area. The service department is most professional with high customer care. Service advisor Mr. Alex Ramirez always goes above and beyond in assisting the client with their service needs. Highly recommended dealership for sales and service.
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by Arun Gupta
Service Price Transparency
Jan 23, 2025 -
Walter's Mercedes-Benz of Riverside responded
Arun,
We appreciate you for leaving Alex this stellar review and recommendation! We are delighted to know that he went above and beyond to assist you with your needs as always. We look forward to continue serving you in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Great service.
Great customer service, very polite. However, someone there, drank in my car and spilled some drink on the pad/ buttons and the buttons are now stick
Great customer service, very polite. However, someone there, drank in my car and spilled some drink on the pad/ buttons and the buttons are now sticky and getting stuck because of the stickiness . lol. Overall. Great job so far.
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by Janet or Phillip
Service Price Transparency
Jan 15, 2025 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving us this marvelous review! We are delighted to know that our team was very polite, did a great job and provided you with great service. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Walter’s Mercedes is the best Mercedes dealership hands
down. They are professional dealership with utmost care for customer care. My service advisor Mr. Alex Ramirez went above and beyond to take care o
down. They are professional dealership with utmost care for customer care. My service advisor Mr. Alex Ramirez went above and beyond to take care of car service needs. The service was completed on time and delivered with complete satisfaction. Thanks so much for amazing service Most recommended dealership in Riverside.
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by Arun Gupta
Service Price Transparency
Jan 06, 2025 -
Walter's Mercedes-Benz of Riverside responded
Arun,
We are grateful for you leaving Alex this wonderful review and recommendation! We are pleased to know that he went above and beyond to take care of your car service needs. We hope to serve you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Always apleasure dealing with Alex and his team at
Walter's Benz. Fast, friendly service always depend on. Keep up the Nice work
Walter's Benz. Fast, friendly service always depend on. Keep up the Nice work
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by RAMIREZ
Service Price Transparency
Dec 27, 2024 -
Walter's Mercedes-Benz of Riverside responded
RAMIREZ,
Thank you for leaving Alex this amazing review! We are happy to know that he was a pleasure to deal with and always provides you with fast and friendly service. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Since 2017 I have been servicing our vehicles with
Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first
Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first and make sure you are satisfied with the work completed. I have worked with Alex Ramirez for many years now to service my vehicles and he represents the highest quality service to the customer. He represents the high standards of service demanded of a Walters employee and is an asset to the company.
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by jkozma
Service Price Transparency
Dec 04, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he put you first and made sure you were satisfied with the work completed on your vehicle. We look forward to serving you again in the future when the time comes.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Highly qualified and knowledgeable staff at all levels.
Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the hi
Working with Alex Ramirez provides me with the assurance that my service on any vehicle I bring in will be performed in a timely manner and to the high standards of Mercedes Benz and Walters Mercedes Benz.
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by jkozma
Service Price Transparency
Nov 21, 2024 -
Walter's Mercedes-Benz of Riverside responded
We appreciate you for leaving Alex this stellar review! We are delighted to know that he was knowledgeable, is highly qualified and he performed the work in a timely manner. If there is ever anything more that we may help you with please do not hesitate to let us know.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Most professional and highly recommended Mercedes
dealership in the Riverside area.
They always sought out to provide the best service for their clients.
dealership in the Riverside area.
They always sought out to provide the best service for their clients.
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by Arun Gupta
Service Price Transparency
Oct 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Arun,
Thank you for leaving us this terrific review! We are happy to know that our team was professional and took care of your automotive needs while providing you with the best service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
Alex is one of the most comprehensive and competent
service advisors in the industry. He make me and my families experience worth while, every time.
service advisors in the industry. He make me and my families experience worth while, every time.
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by IDC
Service Price Transparency
Oct 30, 2024 -
Walter's Mercedes-Benz of Riverside responded
Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he was comprehensive, competent and made your experience worth while every time. We appreciate your continued business and look forward to serving you again in the future when the time comes!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager
I received the best service from Alex!
! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex!
! He is extremely thorough and reviews every detail of your car. Extremely professional and timely. Thank you Alex!
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by clarkclarkam
Service Price Transparency
Oct 04, 2024 -
Walter's Mercedes-Benz of Riverside responded
Clark,
Providing immaculate and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad to hear that Alex's efforts could meet your satisfaction! We are thrilled to know that he was extremely thorough, professional and timely. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Erwin Artacho - General Manager