Alex Rivas | Page 2

Went and was going to purchase but after some of the pressure put on I felt less and less and less comfortable about the deal moving forward,I had filled out a sizable amount of paperwork but chose to w pressure put on I felt less and less and less comfortable about the deal moving forward,I had filled out a sizable amount of paperwork but chose to walk away.dealer contacted me numerous times after I left,offed a few buck off original price,but I felt it wasn’t enough after the way I feel I was being manipulated so on to the next…dealerships should truly be known as stealerships… I felt beyond drained and physically I’ll for a couple hrs after….good luck with your car purchase I hope my ordeal was an isolated incident….but I doubt it. More

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Everyone in the dealership was pleasant and helpful. Went on a test drive with Samantha and she was very knowledgeable about the car and capabilities. Went on a test drive with Samantha and she was very knowledgeable about the car and capabilities. More

by karen.franceschi Verified Customer Verified Customer

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Very friendly, great experience. All the people where great. Our salesman Joe was very through. All the people where great. Our salesman Joe was very through. More

by ajdomico Verified Customer Verified Customer

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I liked the vehicle that I bought and it was a fair price. Was a little disappointed in my trade appraisal and did not like the dealer fee at all. Also after the deal was done,then I was told I would o price. Was a little disappointed in my trade appraisal and did not like the dealer fee at all. Also after the deal was done,then I was told I would only get one key and fob. That is very wrong. But they sure asked me how many fobs I had to turn in on the trades. More

by custodiankev Verified Customer Verified Customer

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In my life first time terrible experience there is no honesty in this world I feel like that I bought new GMC Yukon XL on August 13 that day Saturday is almost closing time I visit showroom the sales guy honesty in this world I feel like that I bought new GMC Yukon XL on August 13 that day Saturday is almost closing time I visit showroom the sales guy and one of the manager make a deal because of the vehicle available if I purchase today I have to pay 10% extra I agree with that sticker price of vehicle 73,000 around 10 percentage is 7300 I trade in my old vehicle they offer me 3500 and I agree with that they ran my credit I approve the chase bank He told me your monthly installment going to 1375 Hi signature it Because of the late night I trust one finance manager he told me sign here in an initial here I didn’t read and I trust them and they make me sign every paper that was Saturday night so they said come back on Tuesday to get your paperwork On Monday I go there and they said come back tomorrow it’s not ready Tuesday I go there and my loan ended with a $93,000 and I ask how it’s possible can you show me the charge me almost 15,000 extra on my sticker +9500 extra warranty without asking me the loan already on my account My payment ended with 1575 and I ask him how it’s possible how is App and I never permit you and he told me you sign you didn’t release your Fault this is America you have to read everything no trust he told me I can refund your cancel your warranty give you back that 8500 I said OK give me the bag I don’t want any promise me this week you’re going to reflect on your loan amount the money refunded since four weeks there is no money I am paying interest even now they are not answering my call second thing after he won two weeks my vehicle showing transmission issue on display there is no customer service there is no relationship there is no trust I want to talk owner of that dealership but they are not contacting me negative review every day I Get frustrated if I think this not happy at all after this purchase! If he when I want to return this vehicle I can! More

by JAYPATEL_708 Verified Customer Verified Customer

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This is the 11th vehicle my family has purchased rom this dealership. They did a terrific job getting me into my new choice. The sales person, Samantha Z was terrific, caring, and very professional. Financ dealership. They did a terrific job getting me into my new choice. The sales person, Samantha Z was terrific, caring, and very professional. Finance and the management are beyond compare. I want everyone to know where to go for their next vehicle! More

by LOUISHEARLY Verified Customer Verified Customer

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Great place to buy a car. Staff is ver nice. I would buy another car from them. Staff is ver nice. I would buy another car from them. More

by NICKYP2381 Verified Customer Verified Customer

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Consumer friendly. Courtesy Knowledge Good Listener Polite Work well with others Very clean space Good workers Courtesy Knowledge Good Listener Polite Work well with others Very clean space Good workers More

by SHARON.EARTHELY Verified Customer Verified Customer

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I picked the right place. They provided me with awesome Service!!! Everyone is Amazing!!! Thank you all so much!!! They provided me with awesome Service!!! Everyone is Amazing!!! Thank you all so much!!! More

by ms.phubbard99 Verified Customer Verified Customer

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Giulianos customer service is beyond amazing. He went above and beyond any expectation I had. I originally went in to sell my 2018 CRV for the kbb cash value with the intent of traveling out of state to above and beyond any expectation I had. I originally went in to sell my 2018 CRV for the kbb cash value with the intent of traveling out of state to purchase the used car I wanted from another dealer. Had I tried to go through that process on my own I don’t think I would have been successful . Giuliano took all the hassle out of the process and actually acquired me the trade in tax credit which I would have lost. Giuliano contacted multiple out of state dealers for me with the very specific truck I wanted. He also saved me a trip driving half way across the country to make the purchase and bring the truck home. I would highly recommend this dealer. They make sure the customers get what they want and don’t pressure you into a purchase you don’t want. The team treated me like a friend and not just another customer. Very thankful for how it turned out. More

by SPHEROTH16 Verified Customer Verified Customer

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