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Alex Terrell
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196 Reviews
196 Reviews
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196 Reviews of Alex Terrell
December 02, 2021
I’ve worked with many dealerships in my lifetime and I must say that this was the most pleasant experience I’ve had. During the process I primarily I worked with Rudolph, but I also spent some time with K must say that this was the most pleasant experience I’ve had. During the process I primarily I worked with Rudolph, but I also spent some time with Kwasi, and Alex. The entire team was great from start to finish. Rudolph was so patient and helpful as we searched for the perfect car (we must have made him run inside to get the keys to 10+ cars one night). He was pleasant to chat with and I truly enjoyed working with him throughout the process. Kwasi came in to the conversation once we found the right car and helped iron out the details. He’s such a great guy and I loved chatting with him about Germany, and his experiences back in Africa. I even managed to work in one of his handmade bracelets as a fun negotiation point! Alex rounded things out in Finance and helped us find the plan that was perfect for our situation. It felt seamless and effortless on our end which definitely can’t be said for other experiences that I’ve had! Overall, I’d rate the team 5/5 for customer service. The great people I met along the way are the exact reason why I’ll continue to buy from them in the future, rather than from online vendors like Vroom or Carvana. More
by Joe.hager29
Other Employees Tagged: Kwasi Asante-Ansong , Rudolph Prescott
Helpful 
November 30, 2021
I had an absolutely wonderful experience at this dealership. I worked with Victor when buying my new car and he was fantastic. He was so knowledgeable and had answers to all of our questions. We wer dealership. I worked with Victor when buying my new car and he was fantastic. He was so knowledgeable and had answers to all of our questions. We were there a lot of the day but he never got sick of us or pressured us into anything. I love my new car and would highly recommend working with Vic and this dealership! More
by jessiebean
Other Employees Tagged: Kwasi Asante-Ansong, Victor Finney
November 16, 2021
Dealership is fantastic! Just bought my 2nd Tiguan from from VW South Charlotte. Gene Patel was amazing to work with in sales, and Adam Mickels in service is stellar! Absolutely recommend doing business wi from VW South Charlotte. Gene Patel was amazing to work with in sales, and Adam Mickels in service is stellar! Absolutely recommend doing business with these guys!!! More
by Brittporter66
Other Employees Tagged: Gene Patel , Adam mickels
October 19, 2021
From the moment he saw my mom and I walking in the parking lot to the moment we hugged with tiers in my eyes this man held my hand he was there every step and never once pushed Chris was true to every parking lot to the moment we hugged with tiers in my eyes this man held my hand he was there every step and never once pushed Chris was true to everything in his word and most of all he helped me get my dream car More
by timporter1990
Other Employees Tagged: Victor Finney, Chris Hand , Sarah Iorio, Rudolph Prescott
October 18, 2021
Sarah was easy to work with as we were looking to gather information on our future car from out-of-state. She was quick to send us video when we needed it. information on our future car from out-of-state. She was quick to send us video when we needed it. More
by kuntz6
Other Employees Tagged: Joerg Kuehni , Sarah Iorio
October 13, 2021
This is the second time that I've purchased through Spiro, and he is the best. He tries to help the customer make the best decision for them. He knows his stuff and makes the purchase process simple. Spiro, and he is the best. He tries to help the customer make the best decision for them. He knows his stuff and makes the purchase process simple. More
by Ddanks
Other Employees Tagged: Spiros Dedis, Brandon Douglas
October 13, 2021
Chris Hand was AMAZING to work with! I’ve already recommended him to a friend recommended him to a friend More
by lutzmclellan
Other Employees Tagged: Chris Hand
October 05, 2021
Really efficient team here! No fuss, no confusion. Sarah and the Team are great. Thanks and the Team are great. Thanks More
by Talia S
Other Employees Tagged: Kwasi Asante-Ansong , Sarah Iorio
October 01, 2021
Sarah was absolutely fantastic and patient as we worked through the process to acquire my new car. She is a wonderful person and I will absolutely do business with her again. through the process to acquire my new car. She is a wonderful person and I will absolutely do business with her again. More
by bradbarnett80
Other Employees Tagged: Matt Hettel , Sarah Iorio
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