Alex Terriquez
Alex Terriquez at Hatfield Buick GMC

Alex Terriquez | Page 8

Service Advisor

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

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4.6
284 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

284 Reviews

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284 Reviews of Alex Terriquez

October 01, 2025

Dealership Rating
Employee Rating

My experience was amazing! Mickey was communicative the entire process and the whole process was seamless. I would recommend this dealer and Mickey to all my friends and family More

by snies2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Heaton, Adrien Vasquez

Oct 05, 2025

Hatfield Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

September 30, 2025

Dealership Rating
Employee Rating

Alex in service is very professional,very good customer service, been assisting me with all my recalls always makes it easy and fast More

by badboyzchevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

September 23, 2025

Dealership Rating
Employee Rating

Very good place they know what they’re doing and very helpful and nice employees More

by BENPARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Hatfield Buick GMC responded

We are glad we could help! We look forward to your next visit! Take care!

September 03, 2025

Dealership Rating
Employee Rating

Everything went smooth and the service reps are always helpful and willing to accommodate your needs. More

by Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 30, 2025

Dealership Rating
Employee Rating

Took a little longer than expected but thumbs up on the loaner car due to them keeping car More

by ACHAVEZ2770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 27, 2025

Dealership Rating
Employee Rating

Always prompt & accommodating. Comfortable waiting area. Like having coffee and water available in waiting area More

by SALEXAOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2025

Dealership Rating
Employee Rating

They take a long time to repair. They tell you a date, and it doesn't work. And they don't call to let you know. Terrible service. More

by beltan04
Service Communication
Recommend Dealer
No
Aug 27, 2025

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Henry Adame at (909) 793-3238.

August 10, 2025

Dealership Rating
Employee Rating

I went in there to get an oil change and they rotated my tires. When I go home after my tire rotation one of the tire sensors was no longer working. I have full confidence in Redlands Hatfield Buick GMC t More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Adrien Vasquez, Jacob Adame , Augie

Aug 12, 2025

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

Dealership Rating
Employee Rating

They were nice, accommodating, explained all aspects of the different services that I was looking to have done on my truck. It was a clean job and all went smoothly. More

by GREGFLAK700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Adame

Aug 12, 2025

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2025

Dealership Rating
Employee Rating

Great customer service. Employees are very friendly and helpful. I will continue to back there as long as I own my Buick. More

by ABAILEY014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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