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Alex Torres
Alex Torres at Envision Ford of Oxnard

Alex Torres | Page 5

Service Advisor

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.5
54 Reviews
4.5

54 Reviews

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54 Reviews of Alex Torres

August 29, 2025

Dealership Rating
Employee Rating

The service is excellent and efficiency. The help was great. The advisor was excellent and helpful More

by AALFARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Evan Grodan, Daniel Ayala, Jose Castillo, Johnny Montano, Grant Lee , Mitch De La Cruz, Ricky Montesinos, Mo Orozco

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Aug 29, 2025

Envision Ford of Oxnard responded

I’m glad to hear you received excellent, efficient service and that your advisor was so helpful throughout the process. That’s exactly the experience we want for every customer. Thank you for trusting us with your vehicle — we look forward to serving you again!

August 24, 2025

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Employee Rating

Alex Torres is a great guy , he was very welcoming, great customer service and positive attitude. Would highly recommend him to others. More

by MVPALAZUELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Evan Grodan, Daniel Ayala, Jose Castillo, Grant Lee , Mitch De La Cruz, Sean Holguin, Mo Orozco

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Aug 27, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex made such a positive impression with his welcoming attitude and excellent customer service. His positivity and professionalism really shine through, and I’ll be sure to share your kind words with him. Thank you for recommending him and for choosing us!

August 20, 2025

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Employee Rating

We were please at the Excellent Customer Service from our Representative. He real knows how to take care of his customers. We rate him as Excellent Excellent Excellent!!!! More

by STACIESCISSSOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Envision Ford of Oxnard responded

Thank you for sharing such kind words about your experience. I’m glad to hear our representative took such great care of you and that you received excellent customer service throughout. Feedback like yours means a lot to our team, and I’ll make sure it’s shared.

August 18, 2025

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Employee Rating

I didn’t received the service yet on my car yet. My appointment is schedule for tomorrow More

by VALERIANAGJ84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon, Daniel Ayala

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Aug 19, 2025

Envision Ford of Oxnard responded

Thank you for letting us know. Since your appointment is scheduled for tomorrow, we look forward to taking great care of you then. Please don’t hesitate to share any specific concerns when you arrive so we can make sure everything is handled properly.

August 18, 2025

Dealership Rating
Employee Rating

Good morning, Always had great communication and service dealing with Alex Torrez and Jose Alarcon. More

by SERGIO.PAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Alarcon

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex and Jose have consistently provided you with great communication and service. They’re both dedicated to taking care of our customers, and I’ll be sure to share your kind words with them. Thank you for your continued trust in our team!

August 17, 2025

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Employee Rating

Great customer service, listen to my problem I was having with my Truck sent it back to service fixed issue now truck is running back to normal. More

by Dubss805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala

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Aug 18, 2025

Envision Ford of Oxnard responded

I’m glad to hear our team listened to your concerns and was able to get your truck fixed and running back to normal. That’s exactly the kind of service we aim to deliver every time. Thank you for trusting us with your vehicle!

August 13, 2025

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Employee Rating

Alex Torres went above and beyond helping us with the service we needed to have done. More

by TOOCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2025

Envision Ford of Oxnard responded

I’m glad to hear Alex went above and beyond to ensure your service was handled the right way. I’ll make sure he knows his extra effort made a difference for you. Thank you for trusting us with your vehicle!

August 12, 2025

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Employee Rating

Great service by Ford, Alex Torres was an excellent service agent, a job well done. More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 12, 2025

Envision Ford of Oxnard responded

Thank you for sharing your feedback. I’m glad to hear Alex provided excellent service and made sure the job was well done. I’ll be sure to pass along your kind words to him — he’ll be happy to hear it.

August 10, 2025

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Employee Rating

I had appointment and I was waiting, complete service I was out in 45 minutes. Very happy with my service 🥰 More

by linda1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Envision Ford of Oxnard responded

I’m glad to hear we were able to get your service done quickly and have you on your way in just 45 minutes. It’s great to know you’re happy with your visit — we appreciate your trust and look forward to seeing you next time! 🥰

August 09, 2025

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Employee Rating

Always great service, friendly service advisors, communicative and on time! We drive to this location for service vs the one closer to our house. More

by ORDERS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto Torres, Evan Grodan, Johnny Montano , Mitch De La Cruz, Ricky Montesinos, Mo Orozco, Brittany Suarez

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Aug 09, 2025

Envision Ford of Oxnard responded

We truly appreciate your loyalty and the extra effort it takes to come to us instead of the location closer to your home. It means a lot to know our friendly, on-time, and communicative service keeps you coming back. Thank you for trusting our team — we’ll always work hard to make the drive worth it.

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