Alex Vazquez
Alex Vazquez at Universal Nissan

Alex Vazquez

Service Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.2
53 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

7 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.2

53 Reviews

Write a Review

53 Reviews of Alex Vazquez

February 09, 2026

Dealership Rating
Employee Rating

From start to finish everyone was professional, friendly, and courteous. I got a great deal and was very happy. More

by Vickic1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Feb 12, 2026

Universal Nissan responded

Vicki, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with us. It was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 01, 2026

Dealership Rating
Employee Rating

Be careful I went in pre-approved n you switched my financing from my bank to yours wasn’t happy when I found out n I returned n was told that I signed papers n nothing they can do More

by caculo7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 27, 2026

Universal Nissan responded

Thank you for your feedback. We apologize that your visit didn’t go as planned and would like to understand more about your experience. Please send us a message with your contact information so we can reach out and address your concerns. It’s important to us that all our customers leave happy, and we’re disappointed that we didn’t meet that standard this time. Gina Nava Reputation Manager gnava@universalnissan.com

July 16, 2025

Dealership Rating
Employee Rating

It was a pleasure to engage in negotiations with this dealership but, they were trying to raise the price of the vehicle multiple times and were not 100% effort on finding a middle ground. Aside from tha More

by MADARA646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Arana, Juan Espinal , Jorge Macias

Jul 16, 2025

Universal Nissan responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 16, 2025

Dealership Rating
Employee Rating

I love the whole experience. I was treated with V.I.P stays from beginning to end. More

by marcus73suarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sahman, Richard Harris , Julio Valdez

May 16, 2025

Universal Nissan responded

Thank you so much for choosing Universal Nissan! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 01, 2025

Dealership Rating
Employee Rating

Very pleasant time,all the people at the dealer Very courteous and knowledgeable, I will recommend it to all my friends and family More

by MDESPRADEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Harris , Javon Ferguson

May 01, 2025

Universal Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

January 11, 2025

Dealership Rating
Employee Rating

He was very helpful with my service thank you for being so prompt with my car More

by PMMNETWORK61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2025

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 25, 2024

Dealership Rating
Employee Rating

Excelente muy complacido son muy profesionales siempre te tratan de ayudar para que salgas satisfecho More

by Humberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

Universal Nissan responded

Thank you for sharing your experience with us, Humberto! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

July 30, 2024

Dealership Rating
Employee Rating

I don't really remember John Smith but Alex was a big help, everyone was good listening to my concerns and addressing any issues I came up with. More

by CLILEYWESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Smith, Carlos Garces

Jul 30, 2024

Universal Nissan responded

Thanks you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 31, 2024

Dealership Rating
Employee Rating

I have purchased 2 cars from this dealership in the last 5 years, mostly due to the honesty and leadership from this dealership. I actually live 20 minutes from a dealership but never received the promptnes More

by pamdgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth , Jorge Macias, Edwin Bosch

Jun 02, 2024

Universal Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

May 22, 2024

Dealership Rating
Employee Rating

John was amazing! Very knowledgeable and answered all of my questions ! Thanks so much John! More

by Williecarta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Victor Arana , Carolina Reyes, Rachel Solano, Francisco Velez

May 24, 2024

Universal Nissan responded

Willie, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with John, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

1
...

Dealership Inventory (747 Vehicles)

new 2026 Nissan Sentra car, priced at $25,117
2026 Nissan Sentra
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Leaf car, priced at $42,390
2026 Nissan Leaf
new
Coulis Red Metallic/Black exterior
Unknown
Front-wheel Drive
used 2023 GMC Canyon car, priced at $26,987
2023 GMC Canyon
used
Sterling Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Nissan Kicks car, priced at $27,735
2026 Nissan Kicks
new
Scarlet Ember Tintcoat exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $26,947
2026 Nissan Rogue
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2026 Nissan Kicks car, priced at $23,193
2026 Nissan Kicks
new
Fresh Powder exterior
CVT
Front-wheel Drive