Alex Wolf | Page 14

The sales person was very friendly and technical. Everyone was very helpful and co operative. Finance department helped us a lot and was smooth. The manager was co operative. technical. Everyone was very helpful and co operative. Finance department helped us a lot and was smooth. The manager was co operative. More

by sinchanalways4u Verified Customer Verified Customer

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Alex Wolf is the best...no one compares to his abilities as a reputable BMW representative. Top notch within 100 miles radius. Highly recommended for advise, sales and expertise all in one. as a reputable BMW representative. Top notch within 100 miles radius. Highly recommended for advise, sales and expertise all in one. More

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Karl Alvarez and the team at Ferman BMW provided the most incredible car buying experience! They answered every question I had on the X3’s and gave me a better price than anywhere else. This is not your ty incredible car buying experience! They answered every question I had on the X3’s and gave me a better price than anywhere else. This is not your typical car dealership! I’ve bought 3 cars from Ferman and wouldn’t consider buying a car from anyone else due to the incredible experience I’ve had with Karl and his team! Thank you Alex, Scott and Karl! More

by Anessa Verified Customer Verified Customer

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Exceptional experience all the way around. Particularly need to single out Alex Wolf who was extraordinary in every way. Made a 20 hour round trip based on a sense of trust in him and the entire experience need to single out Alex Wolf who was extraordinary in every way. Made a 20 hour round trip based on a sense of trust in him and the entire experience (and his sense of humor) exceeded all expectations. The dealership is spotless, efficient and friendly. Car buying can be a challenging experience, but the customer service that I witnessed was comforting and refreshing. Gonna have to change the old definition of "Used Car Salesman"!! ;<) Wish I didn't live so far away. More

by teyeger22 Verified Customer Verified Customer

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Good experience w the Dealer; professional Sales Staff... Alex was very helpful in getting us into the vehicle of our preference at a good and fair price. Alex was very helpful in getting us into the vehicle of our preference at a good and fair price. More

by olesh1212 Verified Customer Verified Customer

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Worked with several people to refi 5 yr old 300 series. Prompt, courteous, and resourceful people. Certainly a good group of people at Ferman with no bad experiences to report. Wouldn't recommend the vehic Prompt, courteous, and resourceful people. Certainly a good group of people at Ferman with no bad experiences to report. Wouldn't recommend the vehicle itself (has been a disappointing purchase) but have no issues with the support and service from Ferman at any time. More

by MuscleInk Verified Customer Verified Customer

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Thomas Berges and the Ferman dealership are A1. I highly recommend both to anybody needing a car. The best I have been around by far. recommend both to anybody needing a car. The best I have been around by far. More

by boombaby4531 Verified Customer Verified Customer

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I’m a 51 year old black female who has purchased several cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more co cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more concerned about making sure my needs were met than trying to sell a car. They provided the best purchase price when compared to other local dealers and I would recommend them to anyone (especially minority people wanting a fair deal). More

by loritashirley Verified Customer Verified Customer

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This was literally the BEST car buying experience I’ve had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trad had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trade was more than reasonable! I went in looking for a pre-owned X7 and walked out with a brand new one from the showroom (my first experience with this as well). I will most definitely use them again for future purchases. And I would be remiss if I didn’t mention how much FUN the entire staff made our visit, as well as being super sweet and inclusive of my 12 year old son. It’s hard, or at least awkward, talking face-face, especially about an important purchase, while wearing a mask, but they made us quickly forget we were even wearing them and business was just business. I love my new car more and more each and every time I get in it or see it in the parking lot! It’s pristine and a xxxx of a machine! I NEVER thought I would leave Mercedes...but here I am...a BMW girl! Thank you Ferman BMW, you guys are incredibly awesome! Alex, you were amazing and we love that you’re German (so appropriate), and you definitely know your stuff, which unfortunately a lot of car sales people don’t know squat about what they’re selling! Aaron, I would’ve bought 10 cars if it meant I got to listen to your North Carolina accent all afternoon :) There’s always a million papers to sign, no way around that, but you made it quick and easy, which we appreciate! Alan...you amused me more in 10 minutes than I could’ve hoped for in a lifetime! There was also a very sweet woman in an office along the back of the showroom (I didn’t catch her name), but she let me use her computer to register my new vehicle, gave my kid candy and provided a really nice casual conversation, that during a pandemic I haven’t experienced much of. There was also another gentleman that handles vehicle setup, in addition to just helping you learn about the spaceship it feels that you now own. He was great, created a very user friendly environment (I’m NOT tech savvy) and managed to teach me most of what I needed to know in less than 20 mins. The entire experience was refreshing and most importantly reestablished a lost trust that car buying doesn’t have to be the work of Lucifer himself! Thank you all, truly!!!!!! Amanda C. More

by aconglet Verified Customer Verified Customer

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Great staff very friendly and willing to work with customer fast efficient they are truly a great dealership to go to highly recommend any Ferman dealership customer fast efficient they are truly a great dealership to go to highly recommend any Ferman dealership More

by vampsrule40 Verified Customer Verified Customer

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