"Great service "
I unfortunately bought my car at Bert Smith BMW and live only a few minutes away but always take my car for service to Ferman BMW as they always provide excellent service (unlike Bert Smith). I highly recommend Ferman BMW!
It is always a pleasure to do service with Ferman BMW/Mini. I love Jamie, the Assistant Service Manager, and her technical team is fabulous!!! I'll be back!
"Professional Service with Integrity"
Was looking to purchase a used BMW from an independentdealership and brought it to Ferman to check it out. Brian, the Service Manager and Kyle, the technician took incredibly good care of me. They treated me like I was a valued customer and did a very thorough job explaining everything. Phil, the Used Car Manager, also gave me useful information on what to look for and fair pricing ranges. They didn't have the vehicle I was interest,ed in but I would highly recommend them for anyone looking for an honest deal and true professionalism.
Very happy with Ferman BMW,
Only one problem and it is when it comes to CAR WASH. Must of the time is comes back dirty, and small scratches. It would be nice if Ferman BMW would offer a detail.
my overall experience is great.
"Good People, Good Service"
Over the last 10 years I've received nothing but excellent service. Over the years I have dealt with different people and always with excellent results.
"A Truly Exemplary Experience!"
I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW is also due for scheduled services that are covered by warranty. The tire is not overpriced, so I decided to replace both front tires. At 37,000 miles rhey are borh almost due for replacement.
Thank you to the entire Ferman BMW team!
Other Employees Tagged:
, I interacted with all of the employees I checked off. Great experience!, Sara Griffith
"Year end purchase"
- Happy new car owner
Buying my new car from Ferman BMW was a pleasure!
The Ferman staff was professional, ethical, customer focused with fair competitive pricing and trade-in values.. The car was delivered delivered by a personable BMW Genius who patiently explained all the new features.