"Great experience "
This was my first time buying a car online ...The people at Furman BMW were awesome they made this process both easy and I formative which put me at ease. My new Buick was just as Chris described..
BEAUITFUL ...and a BARGAIN !!!
"Best Auto Buying Experience"
Just completed my purchase of our new 2018 X6. I’m not exaggerating to say it was the most pleasant car buying experience that I have ever had and I’ve been buying high end cars for 30 years.
Our salesman is Alex Wolf. He made the experience what it was, great, and that says something when it comes to buying a car.
He is very knowledgeable, friendly, and no pressure. Not afraid to say I don’t know but I’ll find out. Also he really wants to help you find the right car for you even if it means waiting or even possibly losing the deal.
I can’t say what every salesman would be like but if you give Ferman BMW a chance, I highly recommend you work with Alex.
I also had very good experience with Karl the sales manager, Gerald the finance manager and Toby the “BMW Genius”.
My initial experience with Ferman did not go as planned. The salesman was not knowledgeable regarding the vehicle I wanted nor was he aware of the inventory. I was also not given all of the rebates that I qualified for even after requesting them. Long story short, I purchased a vehicle that didn’t have the features that were promised in contract. I contacted the dealership and they were able to resolve the issue and replace the vehicle for what I should have received the first time around. Alex Wolf, provided exceptional service the second time around and made the process as smooth as possible. I wish I would have had his assistance when I first got there. Phil Bennis was also very understanding when I call and initiated the process without hesitation. He understood the situation and had me come in right away instead of waiting a few days.
"Good Buying Experience"
- Mike Towry
Alex, my dealer sales agent, was very helpful, professional and knowledgeable. This is my 2nd experience purchasing a car from Alex and I would characterize both as a “Very Good Experience”. I was able to negotiate an acceptable purchase price. The only surprise was associated with my trade-in, where the dealership reduced my trade-in value by 5.5% with questionable justification. Overall a very good buying experience.
"Awesome experience !!"
Alex, Karl , and Scott were awesome to deal with. This was my first BMW purchase and had the best experience. Also the BMW genius was great. Ferman BMW made it a great buying experience !!
Other Employees Tagged:
, Scott Douglas : 5 stars
"Professional, courteous and thoughtful. "
Our experience was amazing from the moment we entered the front door to when we left the dealership with the car. The team could not have been any more courteous, professional, and thoughtful. I would definitely recommend this dealership.
Other Employees Tagged:
, Tomas was amazing.
"Great buying experience at Ferman BMW"
- Tennis girl
Alex Wolf was a pleasure to work with. He was friendly, knowledgeable and professional. We were treated fair. The buying process and financing was quick and painless. I would recommend Alex Wolf at Ferman BMW.
"2018 BMW 230i"
Alex Wolf was a great host, great service, amazing knowledge of the vehicle , just over all great customer service skills.
The loan process was simple and didn't take much time. The whole process took me around 8 hours going through USAA, got pre approved and picked up the car the same day.
I love the car, I can't express that enough! And thanks Alex!
"The best experience ever!"
Everyone at Ferman BMW is excellent! Alex was an amazing sales rep and spent a lot of time explaining all of the features of the car. He was very helpful before during and after the sale.
I will recommend all of my friends and family for any of their purchases.
"Thank you Ferman BMW and Alexander Wolf!"
I had an awesome experience at Ferman BMW with one of their excellent Client Advisors, Alexander Wolf. My current BMW lease was due to expire and I needed to have an inspection done on my current 2015 3 series. Alex was friendly, knowledgeable, and professional. He explained the terms of the current lease (which I had signed with a different dealership in the area), took the time to look for a new 3 series for me, and made sure the new lease fit my budget. The lease-end process can be intimidating, but Alex made it very easy and enjoyable. I would highly recommend Ferman BMW and their Client Advisor, Alexander Wolf, to anyone who is looking to buy or lease a BMW in the Clearwater/St. Petersburg/Tampa Bay area!