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Alexander Castrillón
121 Reviews
As a seasoned automotive professional with a personal touch, I am passionate about helping individuals find their dream car. With over 10 years of experience in the industry, I specialize in Acura vehicles and offer a range of new, certified pre-owned, and used cars. At Rallye Acura, we serve Long Island, NYC, and the tri-state region with a dedicated and friendly team. I take the time to understand each customer's needs and budget, and as a husband and father of three, I understand the importance of finding the right car for families. I make the financing process easy, so you can focus on finding your dream car and hitting the road. Let's chat and find your perfect ride together!
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
11 yrs, 11 mos
Languages Spoken
English
Spanish
121 Reviews
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121 Reviews of Alexander Castrillón
July 18, 2024
Dealing with Alex was truly awesome including the person who I dealt for financing. I was only hearing about Ralley Motors but personally dealing with them was even better. who I dealt for financing. I was only hearing about Ralley Motors but personally dealing with them was even better. More
by Bk
Other Employees Tagged: Robert O'Connor
June 24, 2024
Initial invoice for the car had a $2k mistake (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hour (overcharge) on it. Car delivered without paid-for option due to wait for parts. Brought car for option installation, quoted 3 hours. Spent 8 hours in waiting room. Service dept cosmetically damaged car during installation. Had to wait another couple weeks for replacement parts. Dropped off car for fix of dealer-caused damage. Expected 1-2 days for fix. Took 8 days. During which time the loaner car they provided got scratched on the bumper. Charged $500 for loaner damage. If Rallye had delivered the car with the requested option, or had installed it properly the first time, OR had corrected their damage in 2 days instead of 8, the loaner car never would have been damaged. All Rallye's fault, but customer made to pay. Will not return. More
by karen4984
Verified CustomerOther Employees Tagged: Richard Wong
May 13, 2024
Walked into the dealership expecting to be there for hours trying to work out a deal. My salesperson Alex threw that expectation out the window as it was a smooth experience. I was able to get the car I hours trying to work out a deal. My salesperson Alex threw that expectation out the window as it was a smooth experience. I was able to get the car I wanted with absolutely no hassle at all. More
by Angelo27
May 02, 2024
I visited Rallye Acura and had a great experience. Alex Castrillon helped me find the vehicle I wanted at the right price. He was very honest and upfront about everything and answered any questions I Alex Castrillon helped me find the vehicle I wanted at the right price. He was very honest and upfront about everything and answered any questions I had. He communicated with me through out the whole process and kept me informed. Jeorgio Llantino also helped me with any questions I had about the vehicles features and walked me through the financing process. I am very pleased with the whole experience at Rallye Acura and would recommend this dealership to others. More
by Ariel.marmol1
Other Employees Tagged: Jeorgio Llantino
April 16, 2024
RALLYE always treats its customers with the utmost respect. They pay attention to detail! Thats a GREAT quality. respect. They pay attention to detail! Thats a GREAT quality. More
by SMCANDI1963
Other Employees Tagged: Chad Tammaro
April 08, 2024
Alexander was incredible. I highly recommend Rallye Acura. They able to meet our needs. Make any necessary changes and to our requests. Was so easy to work with Alexander I highly recommend Rallye Acura. They able to meet our needs. Make any necessary changes and to our requests. Was so easy to work with Alexander and would go back again & refer him to our friends and family.. More
by KARENFH0
April 02, 2024
Had a great buying experience. Alex Castrillon was amazing, very friendly and helpful. He answered all the questions and made sure that we get best of the experience. Alex Castrillon was amazing, very friendly and helpful. He answered all the questions and made sure that we get best of the experience. More
by S&M
April 02, 2024
Alex Castrillon was amazing to work with. We had a great buying experience, he was patient, strait forward and not pushy. No hidden fees and the whole transaction was quick and hassle free. We had a great buying experience, he was patient, strait forward and not pushy. No hidden fees and the whole transaction was quick and hassle free. The rest of the team at Rallye Acura was great as well. More
by kullrich99
Other Employees Tagged: Robert O'Connor , Jeorgio Llantino
April 01, 2024
Whole buying procedure was nice and quick . ...alex was so helpfull and explains everything , will recommend to my frnds and family ...alex was so helpfull and explains everything , will recommend to my frnds and family More
by Mathews toms
Other Employees Tagged: Joe Filardo, Robert O'Connor
April 01, 2024
Excellent Service! Alex Castrillon is great.He is wonderful as a sales person, very respectful and not pushy, made the process fast and easy. Amazing customer service Alex Castrillon is great.He is wonderful as a sales person, very respectful and not pushy, made the process fast and easy. Amazing customer service all around. More
by LM
Other Employees Tagged: Danny Park
