Alexandra Celis
Alexandra Celis at Tamiami Hyundai
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Alexandra Celis

Service Appointment Coordinator

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.6
52 Reviews

Languages Spoken

Spanish Spanish

4.6

52 Reviews

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52 Reviews of Alexandra Celis

May 09, 2025

Dealership Rating
Employee Rating

Had confirmed appt arrived had no record of it. Had car for 2 DAYS was never called or provided a diagnosis. Could not get a service advisor on phone. Had to show up just to take my car back which More

by pbittner74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richeka "Ricky" Providence

May 11, 2025

Tamiami Hyundai responded

I'm sorry to hear your experience fell short of expectations, and I apologize for the lack of communication on our end. It should be noted that a service reservation is your appointment time to check in with an advisor, not necessarily when your vehicle enters the shop. Please feel free to reach out if you have any outstanding questions or concerns. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

May 03, 2025

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Except for the fact they are renovating and it’s kind of a mess the service is still the same easy experience. More

by KAWSORO
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Tamiami Hyundai responded

We're glad to hear that the renovations didn't impact your experience at Tamiami Hyundai! We appreciate your understanding and look forward to serving you in our updated space soon. Thanks for sharing this feedback!

April 29, 2025

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It was a streamlined checkin process and all the people I dealt with were very professional. More

by OKEEFENA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Tamiami Hyundai responded

Thanks so much for the review. We look forward to your next visit to Tamiami Hyundai!

April 27, 2025

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I normally would rate service at 5,but they are under construction. Waiting was longer than usual 😃 More

by bdaberko
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Tamiami Hyundai responded

We strive for timely service and sincerely apologize for any delays while we are undergoing this transition to enhance your experience. We appreciate your patience and loyalty to the Tamiami Hyundai family!

April 26, 2025

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Great dealership I have been going to this dealership for many years and have always been satisfied More

by DENPHYL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 29, 2025

Tamiami Hyundai responded

Thanks so much for your support, Denphyl. We look forward to your next visit to Tamiami Hyundai!

April 25, 2025

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Employee Rating

Alexandra was a sweetheart. Waiting room was jammed to capacity. Close captioning should be a no brainer on the TV. Car finished quicker than predicted. Still a relatively p More

by GREGGBIRR1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 25, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us at Tamiami Hyundai! We're glad to hear Alexandra made a positive impression and that your car was finished ahead of schedule. We appreciate the feedback about the waiting room TV, and we'll look into it.

April 24, 2025

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They were fast, polite, concerned, knowledgeable, courteous, and professional. I felt my car was in good hands. More

by LK-PIENTA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Tamiami Hyundai responded

We're delighted to hear that you felt your car was in good hands with the team at Tamiami Hyundai! Thank you for highlighting our fast and professional service. We appreciate your feedback!

April 21, 2025

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Great communication and customer service, friendly staff. I was able to leave my car the night before and pick it up when it was ready and it was convenient for me. More

by SUSANANUNEZ77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Pereiras

Apr 22, 2025

Tamiami Hyundai responded

Susana, we're delighted to hear that our team at Tamiami Hyundai provided you with great communication and service. It's wonderful to know the drop-off process was convenient for you! Thanks for choosing us!

April 16, 2025

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Excellent service and personnel were great! Very considerate. Pleasant place to wait, despite the renovation; Throughout everyone was helpful. First time visit, and I would surely return. More

by sshelmers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Tamiami Hyundai responded

We're delighted to hear that your first visit was a positive one at Tamiami Hyundai! Our team strives to provide excellent service, and it's great to know you felt well taken care of. We look forward to welcoming you back in the future!

April 13, 2025

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Employee Rating

I had to go back because the cap was off in my engine, making noise More

by bhyoga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Sierra

Apr 14, 2025

Tamiami Hyundai responded

Thank you for the review of Tamiami Hyundai. We apologize for any oversight on our end regarding your engine cap. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels!

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