
Alexandra S.
Warranty Admin
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
Languages Spoken
English
90 Reviews
Write a Review90 Reviews of Alexandra S.
July 25, 2025
Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More
Other Employees Tagged: Joe Foster, Greg Melino, Matt Chevier, Matthew Melino, Yadiel Martinez
July 10, 2025
Good service notified with video and estimate. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. Warranty service and added free inspection. Prices were high for brake service and new filters. But that's the price to keep your new car like new. More
Other Employees Tagged: Matt Chevier, Matthew Melino
July 09, 2025
Always great service and fair. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. Matt has been very knowledgeable on all of my repairs. I would recommend him to any of my people that needed service on their Hyundai. More
Other Employees Tagged: Matt Chevier, Matthew Melino
June 21, 2025
I had an amazing experience with the service team. They did all they could to ensure my car was fixed They did all they could to ensure my car was fixed More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Quoc H., Matthew Melino, Yadiel Martinez , Brandon
June 08, 2025
The customer service there was dismissive and not very attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested attentive at all. There was not explanation of the multi-point inspection and how it’s different than the service I requested More
Other Employees Tagged: Matt Chevier, Matthew Melino
May 30, 2025
Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out that night I almost had a quick accident because I didn't realize right away they were not on. My suggestion is to set the headlights back to whatever setting they were in when they did there work More
Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Angela R., Matt Chevier, Quoc H., Matthew Melino, Yadiel Martinez
May 29, 2025
Very helpful and polite offered me coffee while I waited and explained my bill and asked if I had any questions and explained my bill and asked if I had any questions More
Other Employees Tagged: Joe Foster, Mike J., Matt Chevier, Quoc H., Matthew Melino
May 25, 2025
The staff very helpful and very pleasant. This is the second vehicle I have bought from them and would recommend them to anyone. This is the second vehicle I have bought from them and would recommend them to anyone. More
Other Employees Tagged: Matt Chevier, Matthew Melino
