Alexandra S.
Alexandra S. at Vision Hyundai Henrietta Rochester

Alexandra S.

Warranty Admin

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.5
111 Reviews

Languages Spoken

English English

4.5

111 Reviews

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111 Reviews of Alexandra S.

October 20, 2025

Dealership Rating
Employee Rating

Very Good Service And I Like The No Charge For Maintenance For Three Years Ok More

by jspry48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Oct 21, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 09, 2025

Dealership Rating
Employee Rating

The service dept is always ready for my car at my appointment time and there is no extra wait for my car More

by dgerber530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Oct 14, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 03, 2025

Dealership Rating
Employee Rating

Not in the shape that it is now. it has been 6 months and still not finished. By xmas? More

by lilyh45
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Matthew Melino

Oct 03, 2025

Vision Hyundai Henrietta Rochester responded

"Lilyh45" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 29, 2025

Dealership Rating
Employee Rating

This was my first visit to Vision service as this my first Hyundai. The construction was bothersome but the staff and service was very good! More

by pcallag22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Sep 30, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 25, 2025

Dealership Rating
Employee Rating

Tylor, Matt, Brandon, and Luis are awesome in service! Quick fast and efficient service. Technician Nate is awesome and communicative throughout the whole process! More

by viktoriaguy27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Quoc H., Matthew Melino , Tylor, Nate, Luis, Brandon

Sep 25, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 16, 2025

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Employee Rating

The service department at Vision Hyundai Henrietta was professional and efficient. Scheduling was easy, staff were friendly, and my car was ready on time. Prices were fair, and they explained everything c More

by Dan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 12, 2025

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Employee Rating

Very good service and the employees were friendly, took action in a timely manner . I will recommend Vision to others More

by GREENJOSEPH89
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 12, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 06, 2025

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Employee Rating

Tried to make up for construction work. Good effort to make waiting area more comfortable. More

by abarbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Sep 08, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2025

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Employee Rating

Friendly staff. Easy to schedule and work with. Never had any issues with the work done. More

by davidting39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 27, 2025

Dealership Rating
Employee Rating

The service was a Blessing as always. They took care of what was needed in lee than an hour!! More

by MARKFERRENTINO28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 27, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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