Alexandra S.
Alexandra S. at Vision Hyundai Henrietta Rochester

Alexandra S.

Warranty Admin

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.5
105 Reviews

Languages Spoken

English English

4.5

105 Reviews

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105 Reviews of Alexandra S.

September 12, 2025

Dealership Rating
Employee Rating

Very good service and the employees were friendly, took action in a timely manner . I will recommend Vision to others More

by GREENJOSEPH89
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 06, 2025

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Employee Rating

Tried to make up for construction work. Good effort to make waiting area more comfortable. More

by abarbetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Sep 08, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2025

Dealership Rating
Employee Rating

Friendly staff. Easy to schedule and work with. Never had any issues with the work done. More

by davidting39
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 05, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 27, 2025

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Employee Rating

The service was a Blessing as always. They took care of what was needed in lee than an hour!! More

by MARKFERRENTINO28
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 27, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 23, 2025

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I like Vision Hyundai car dealership in Henrietta and I bought 3 cars from them…. More

by Chittapho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 27, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 22, 2025

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Employee Rating

Muy satisfecho del servicio que ustedes me han dado en la ocaciones que me ha servido. Thank you to your staff. More

by Celio A Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 27, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 21, 2025

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Employee Rating

Fast, friendly. Easy check in and check out. Easy to make appt. I am appreciative of the good service. Thank you More

by jenraines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 22, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 21, 2025

Dealership Rating
Employee Rating

The people were very friendly and welcoming. They got me in right away and I was very happy More

by jeanniehart3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 22, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 15, 2025

Dealership Rating
Employee Rating

I've been going to them for years. Wonderful staff to work with. Will keep going there for service More

by marybateman73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 15, 2025

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 14, 2025

Dealership Rating
Employee Rating

I was at the dealership and waited 3 hours to get 1 tire replaced and then was overcharged by $100. 6 months ago another dealership, which is not too far from this one, only charged me $292 before tax for t More

by Zrlrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 15, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Aug 17, 2025

Zrlrandall responded

I responded to that email address 6 days ago from a google review I left and have heard nothing since.

Aug 27, 2025

Zrlrandall responded

Still no response after sending an invoice from Matthew's and screenshots of tire rack long ago! This dealership is definitely inflating their prices and taking advantage of people. STAY AWAY and go to Matthew's instead!!

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