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Alexandra S.

Overview Reviews (110) Inventory (278)

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Alexandra S.

Warranty Admin

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.5

110 Reviews

Overview Reviews (110) Inventory (278)

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English

4.5

110 Reviews

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110 Reviews of Alexandra S.

October 09, 2025

Dealership Rating

Employee Rating

The service dept is always ready for my car at my appointment time and there is no extra wait for my car appointment time and there is no extra wait for my car More

by dgerber530

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

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October 03, 2025

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Employee Rating

Not in the shape that it is now. it has been 6 months and still not finished. By xmas? it has been 6 months and still not finished. By xmas? More

by lilyh45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Matt Chevier, Matthew Melino

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Oct 03, 2025 -

Vision Hyundai Henrietta Rochester responded

"Lilyh45" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 29, 2025

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Employee Rating

This was my first visit to Vision service as this my first Hyundai. The construction was bothersome but the staff and service was very good! first Hyundai. The construction was bothersome but the staff and service was very good! More

by pcallag22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

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Sep 30, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 25, 2025

Dealership Rating

Employee Rating

Tylor, Matt, Brandon, and Luis are awesome in service! Quick fast and efficient service. Technician Nate is awesome and communicative throughout the whole process! Quick fast and efficient service. Technician Nate is awesome and communicative throughout the whole process! More

by viktoriaguy27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Quoc H., Matthew Melino , Tylor, Nate, Luis, Brandon

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Sep 25, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 16, 2025

Dealership Rating

Employee Rating

The service department at Vision Hyundai Henrietta was professional and efficient. Scheduling was easy, staff were friendly, and my car was ready on time. Prices were fair, and they explained everything c professional and efficient. Scheduling was easy, staff were friendly, and my car was ready on time. Prices were fair, and they explained everything clearly without being pushy. I’ll definitely return for future service. More

by Dan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Greg Melino, Matt Chevier, Matthew Melino, John Nagle

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Sep 16, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 12, 2025

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Employee Rating

Very good service and the employees were friendly, took action in a timely manner . I will recommend Vision to others action in a timely manner . I will recommend Vision to others More

by GREENJOSEPH89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Foster, Mike J., Matt Chevier, Quoc H., Matthew Melino

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Sep 12, 2025 -

Vision Hyundai Henrietta Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 06, 2025

Dealership Rating

Employee Rating

Tried to make up for construction work. Good effort to make waiting area more comfortable. Good effort to make waiting area more comfortable. More

by abarbetta

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

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Sep 08, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 05, 2025

Dealership Rating

Employee Rating

Friendly staff. Easy to schedule and work with. Never had any issues with the work done. Easy to schedule and work with. Never had any issues with the work done. More

by davidting39

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Sep 05, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 27, 2025

Dealership Rating

Employee Rating

The service was a Blessing as always. They took care of what was needed in lee than an hour!! They took care of what was needed in lee than an hour!! More

by MARKFERRENTINO28

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print

Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 23, 2025

Dealership Rating

Employee Rating

I like Vision Hyundai car dealership in Henrietta and I bought 3 cars from them…. bought 3 cars from them…. More

by Chittapho

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print

Aug 27, 2025 -

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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