Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Alexandra S.
Alexandra S. at Vision Hyundai Henrietta Rochester

Alexandra S. | Page 3

Warranty Admin

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

Contact Me
4.5
138 Reviews

Languages Spoken

English English

4.5

138 Reviews

Write a Review

138 Reviews of Alexandra S.

December 09, 2025

Dealership Rating
Employee Rating

I am pleased with the courtesy and prompt service dealer provided. Thank you and happy holidays. More

by lina2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Foster

Report | Print
Dec 09, 2025

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 04, 2025

Dealership Rating
Employee Rating

Not happy with what happened when I was picking up the loaner. The loaner was covered in snow ! The whole vehicle, couldn't see out any of the windows! Covered the windows which were also frozen. Then aft More

by ZOEY2427
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Dec 04, 2025

Vision Hyundai Henrietta Rochester responded

Zoey. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 28, 2025

Dealership Rating
Employee Rating

Great service, quick turn around time,, nice new shop talked to Viktoria, great saleslady, thank you More

by phil.mcmahon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Nov 28, 2025

Vision Hyundai Henrietta Rochester responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 19, 2025

Dealership Rating
Employee Rating

Paperwork said tire pressure reset they were not three at 31 one add 32 PSI the error does not create trust More

by psch1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Nov 21, 2025

Vision Hyundai Henrietta Rochester responded

"Psch1945f" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 18, 2025

Dealership Rating
Employee Rating

Matt did exactly what he said he would do which was great because the first time I tried to get this resolved (3 years ago) I got the runaround. Great job Matt! More

by Brandev25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 15, 2025

Dealership Rating
Employee Rating

The staff was welcoming and kept me updated. I especially appreciated the video that showed me exactly what they found and the suggestions they had. It was great to send that to show my (retire More

by iristorres84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Nov 18, 2025

Vision Hyundai Henrietta Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 23, 2025

Dealership Rating
Employee Rating

It's a good thing the service was quick, because the forever reconstruction of the dealership makes for a very uncomfortable wait. And then there is the bougie outhouse. More

by cburritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Oct 23, 2025

Vision Hyundai Henrietta Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 20, 2025

Dealership Rating
Employee Rating

Very Good Service And I Like The No Charge For Maintenance For Three Years Ok More

by jspry48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Oct 21, 2025

Vision Hyundai Henrietta Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 09, 2025

Dealership Rating
Employee Rating

The service dept is always ready for my car at my appointment time and there is no extra wait for my car More

by dgerber530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Oct 14, 2025

Vision Hyundai Henrietta Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 03, 2025

Dealership Rating
Employee Rating

Not in the shape that it is now. it has been 6 months and still not finished. By xmas? More

by lilyh45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Matthew Melino

Report | Print
Oct 03, 2025

Vision Hyundai Henrietta Rochester responded

"Lilyh45" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYHH@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

1
2
3
4
...
14

Dealership Inventory (327 Vehicles)

new 2026 Hyundai Palisade car, priced at $46,270
2026 Hyundai Palisade
new
Titan Charcoal Pearl exterior
Automatic
All-wheel Drive
$46,270
View Details
used 2019 Jeep Renegade car, priced at $12,250
2019 Jeep Renegade
used
Alpine White Clearcoat exterior
Automatic
Four-wheel Drive
$12,250
View Details
used 2023 Hyundai Tucson car, priced at $25,877
2023 Hyundai Tucson
used
Serenity White Pearl exterior
Automatic
All-wheel Drive
$25,877
View Details
used 2024 Hyundai Kona car, priced at $21,550
2024 Hyundai Kona
used
Atlas White exterior
Automatic
All-wheel Drive
$21,550
View Details
used 2020 Lincoln Aviator car, priced at $28,377
2020 Lincoln Aviator
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
$28,377
View Details
new 2026 Hyundai Palisade car, priced at $55,935
2026 Hyundai Palisade
new
Ecotronic Gray Pearl exterior
Automatic
All-wheel Drive
$55,935
View Details
View All Inventory