Alexandra S.
Alexandra S. at Vision Hyundai Henrietta Rochester

Alexandra S. | Page 9

Warranty Admin

Vision Hyundai Henrietta Rochester

2525 West Henrietta Rd
Rochester, NY 14623

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4.5
138 Reviews

Languages Spoken

English English

4.5

138 Reviews

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138 Reviews of Alexandra S.

August 31, 2024

Dealership Rating
Employee Rating

Very kind, professional and competent. Very happy with this place. They treat me with such kindness. More

by christinacarducci
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Quoc H., Matthew Melino , Tylor Barnhart, Zach Davern, Jeff Hocking, Julie, Brandon and the kind Christian guy

August 31, 2024

Dealership Rating
Employee Rating

Only way to get an update on vehicle is to go in, they don't return phone calls, and 2 weeks later u have to take it somewhere else to get fixed More

by JLHUNTER0418
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

August 27, 2024

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I like the service and the people there are very nice and polite and attentive More

by DEBBIEGLOVER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

Aug 29, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 17, 2024

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Employee Rating

Never had any problems there always took good care of what was ever the problem More

by ESOBACK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 16, 2024

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Matt was very nice and respectful. He went out of his way to help me. More

by THERONEPAIGE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino

Aug 22, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 28, 2024

Dealership Rating
Employee Rating

My experience has always been good with vision Hyundai. I'm on my sixth Hyundai and I love it and I'll never change. Thank you! More

by 19ged54
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

July 01, 2024

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Employee Rating

I’ve always had a good experience here until you took away my free oil changes. I am driving the third Hyundai Sonata that I have owned and bought from this dealership- I have been very happy with each o More

by DEBRAPARENT18
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

Jul 02, 2024

Vision Hyundai Henrietta Rochester responded

Thank you for bringing this to our attention, Debra. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 07, 2024

Dealership Rating
Employee Rating

The second worse buying experience I have had at this same dealership never had an issue anywhere else buying a car. Will never buy a car at another vision dealer again and will advise others not to buy More

by LEOKRYSTLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Foster, Greg Melino, Mike J., Matt Chevier, Quoc H., Matthew Melino , Tylor Barnhart, Zach Davern, Jeff Hocking, Dan, Evan many more involved in what I consider stealing from customers

June 05, 2024

Dealership Rating
Employee Rating

Always friendly and good in notifications on recalls. Helpful and courteous Clean facility.Gopd explanation of any problems found in inspection. More

by TRAVELINGTHREADS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tylor Barnhart

May 29, 2024

Dealership Rating
Employee Rating

I have had nothing but outstanding customer service from Vision Hyundai Henrietta. Thanks so much! More

by tagriggs65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Chevier, Matthew Melino , Tylor Barnhart

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