Alexis Gutierrez

Alexis is fantastic to work with. She makes us feel part of the team, not just another customer. We appreciate all she and the entire staff at Walser Lexus do to make our experience s She makes us feel part of the team, not just another customer. We appreciate all she and the entire staff at Walser Lexus do to make our experience so enjoyable. More

by gossfamily4 Verified Customer Verified Customer

Print

I had a wonderful experience during my recent visit to the Lexus dealership! From the moment I arrived, I felt welcomed and appreciated by Alexis. She was friendly, professional, and genuinely helpful, ma the Lexus dealership! From the moment I arrived, I felt welcomed and appreciated by Alexis. She was friendly, professional, and genuinely helpful, making the entire experience smooth and enjoyable. I truly appreciate not only her, but every single member of the service team for their patience, attention to detail, and willingness to answer all my questions. It’s always a pleasure to deal with people who care about their customers and take pride in providing excellent service. Thank you for making my visit such a positive experience. I look forward to visiting again and would happily recommend this dealership to others! More

by Rkb Verified Customer Verified Customer

Print

Customer Service is top notch. Very friendly, helpful, honest and go out of the way for their customers. Very friendly, helpful, honest and go out of the way for their customers. More

by jim_gettings Verified Customer Verified Customer

Print

On-time service and comfortable surroundings while I waited.. Love those massage chairs, Staff kept me up-to-date wile I waited. waited.. Love those massage chairs, Staff kept me up-to-date wile I waited. More

by e.mcgonigle84 Verified Customer Verified Customer

Print

I think they are efficient, but expensive. They seemed to be friendlier this time around. They seemed to be friendlier this time around. More

by cbschwan Verified Customer Verified Customer

Print

Alex's was attentive and easy to work with. She communicated well which was helpful. She communicated well which was helpful. More

by susankeene4 Verified Customer Verified Customer

Print

Excellent service I was impressed thank you for the good work. I will definitely remember to come back. work. I will definitely remember to come back. More

by frenchd1 Verified Customer Verified Customer

Print

Alexis was great to work with. She was able to get me in and get me a loaner without having to wait days. Thank you! She was able to get me in and get me a loaner without having to wait days. Thank you! More

by brittney.bullock Verified Customer Verified Customer

Print

Repair and service fees seem excessive - extremely so. $1,800 for labor to replace a water pump feels excessive. $3,600 for 90,000 mile servicing seems excessive. I realize there was the replacement of th $1,800 for labor to replace a water pump feels excessive. $3,600 for 90,000 mile servicing seems excessive. I realize there was the replacement of the water pump, but it feels as though the dealership is taking advantage of Lexus owners. Service was efficient and the work is quality. Alexis is courteous and friendly. More

by Mike Martin Verified Customer Verified Customer

Print

It was a very quick and efficient complimentary 5000 mile service on my new TX500h. I had the car back in two hours. service on my new TX500h. I had the car back in two hours. More

by gbcurry11 Verified Customer Verified Customer

Print