Alexis Gutierrez

The professionalism was outstanding ! They made me feel confident and comfortable that my car is in safe and professional hands. The overall experience is outstanding They made me feel confident and comfortable that my car is in safe and professional hands. The overall experience is outstanding More

by charles_coyne Verified Customer Verified Customer

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I brought car in for 58,000 check. They changed oil & rotated tires. My tires were around 28 psi but I thought when they rotated they would put air to required 32/33 psi which is on do They changed oil & rotated tires. My tires were around 28 psi but I thought when they rotated they would put air to required 32/33 psi which is on door. Picked up car & no change in tire pressure…same 28. Also they never removed sticker on dash saying next appt 58,000. Called about it & she said they r ok if light is not on. I feel as though they should have added some air…did they even rotate? Don’t trust Walser & have heard it repeatedly from friends who have Lexus & Mercedes also. More

by Lexus Owner Verified Customer Verified Customer

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A smooth process in place for dropping off our vehicle for service. The care take when providing service was notable. Sam ensured our vehicle was properly taken care of and took the time to explain some r for service. The care take when providing service was notable. Sam ensured our vehicle was properly taken care of and took the time to explain some requested details to our satisfaction. Appreciate the support provided from start to finish. More

by toddie2tm Verified Customer Verified Customer

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I was really surprised that it took all day just to get a tire rotation. tire rotation. More

by barbwithplatinum Verified Customer Verified Customer

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excellent service and sales, recommend it to all customers. very friendly staff and good atmosphere customers. very friendly staff and good atmosphere More

by bsamarah Verified Customer Verified Customer

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9AM appt for a tire rotation. Finally completed and able to leave at 1pm. Seriously? Finally completed and able to leave at 1pm. Seriously? More

by sraleigh3 Verified Customer Verified Customer

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Seamless process! Angela was great! All work was done quickly and problems were solved! Great Communication as well! Angela was great! All work was done quickly and problems were solved! Great Communication as well! More

by mbabiash Verified Customer Verified Customer

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Easy to schedule appointment. Alexis kept me in the loop on the service progress. Everything was very convenient. Alexis kept me in the loop on the service progress. Everything was very convenient. More

by qayumakhan Verified Customer Verified Customer

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Service was completed in a timely manner and complete. Loaner was arranged and satisfactory. Overall service experience was very good Loaner was arranged and satisfactory. Overall service experience was very good More

by kaymary1008 Verified Customer Verified Customer

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Seamless experience. I really appreciated the updates and clear communication on services being provided in a timely manner. I really appreciated the updates and clear communication on services being provided in a timely manner. More

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