James Gallardo

James is always extremely patient and helpful. He takes time to answer my questions and provides me guidance for items outside of the scope of the visit. This is my first Lexus and from Rosalie He takes time to answer my questions and provides me guidance for items outside of the scope of the visit. This is my first Lexus and from Rosalie in sales to James in the service department, I feel comfortable and taken care of every time I'm in. Thank you!! More

by lmendell47 Verified Customer Verified Customer

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James was so pleasant to work with. Serviced our car the same day we called (on a Friday of Memorial Day weekend. Although they were working a skeleton crew, he did not make us feel r Serviced our car the same day we called (on a Friday of Memorial Day weekend. Although they were working a skeleton crew, he did not make us feel rushed, and the weight was not horrible. More

by pattimdoll Verified Customer Verified Customer

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I was really surprised that it took all day just to get a tire rotation. tire rotation. More

by barbwithplatinum Verified Customer Verified Customer

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Amazing customer service as always! James is great to work with and very professional and knowledgeable. James is great to work with and very professional and knowledgeable. More

by ksyharath Verified Customer Verified Customer

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excellent service and sales, recommend it to all customers. very friendly staff and good atmosphere customers. very friendly staff and good atmosphere More

by bsamarah Verified Customer Verified Customer

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Both James and the tech guy were very helpful in trying to figure out my unique problem. They were honest stating they may not be able to help, but in the end they found two disconnections and a blown fuse to figure out my unique problem. They were honest stating they may not be able to help, but in the end they found two disconnections and a blown fuse, they fixed at no charge…yay!!! More

by gabgail2 Verified Customer Verified Customer

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James was great he got me right in and got everything taken care of communication was great from everyone every step of the way definitely 5-star service all around taken care of communication was great from everyone every step of the way definitely 5-star service all around More

by kellyh2 Verified Customer Verified Customer

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Service was completed in a timely manner and complete. Loaner was arranged and satisfactory. Overall service experience was very good Loaner was arranged and satisfactory. Overall service experience was very good More

by kaymary1008 Verified Customer Verified Customer

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Seamless experience. I really appreciated the updates and clear communication on services being provided in a timely manner. I really appreciated the updates and clear communication on services being provided in a timely manner. More

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James and the service guy did an excellent job in getting my service done in a quick manner. my service done in a quick manner. More

by lnrgeorge Verified Customer Verified Customer

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