James Gallardo

Excellent all around service. Service advisor very knowledgeable. Very comfortable customer lounge coffee and snacks. Service advisor very knowledgeable. Very comfortable customer lounge coffee and snacks. More

by KELLEYEPPERLY Verified Customer Verified Customer

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Alexis is fantastic to work with. She makes us feel part of the team, not just another customer. We appreciate all she and the entire staff at Walser Lexus do to make our experience s She makes us feel part of the team, not just another customer. We appreciate all she and the entire staff at Walser Lexus do to make our experience so enjoyable. More

by gossfamily4 Verified Customer Verified Customer

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I had a wonderful experience during my recent visit to the Lexus dealership! From the moment I arrived, I felt welcomed and appreciated by Alexis. She was friendly, professional, and genuinely helpful, ma the Lexus dealership! From the moment I arrived, I felt welcomed and appreciated by Alexis. She was friendly, professional, and genuinely helpful, making the entire experience smooth and enjoyable. I truly appreciate not only her, but every single member of the service team for their patience, attention to detail, and willingness to answer all my questions. It’s always a pleasure to deal with people who care about their customers and take pride in providing excellent service. Thank you for making my visit such a positive experience. I look forward to visiting again and would happily recommend this dealership to others! More

by Rkb Verified Customer Verified Customer

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Customer Service is top notch. Very friendly, helpful, honest and go out of the way for their customers. Very friendly, helpful, honest and go out of the way for their customers. More

by jim_gettings Verified Customer Verified Customer

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On-time service and comfortable surroundings while I waited.. Love those massage chairs, Staff kept me up-to-date wile I waited. waited.. Love those massage chairs, Staff kept me up-to-date wile I waited. More

by e.mcgonigle84 Verified Customer Verified Customer

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James was very kind and easy to work with. Very grateful for the service Lexus service team and James helped with my car. As always, thanks and keep up the excellent service! Very grateful for the service Lexus service team and James helped with my car. As always, thanks and keep up the excellent service! More

by suelki6654 Verified Customer Verified Customer

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James was extremely helpful and easy to work with. He was informative and kept me updated throughout the day. Lexus of Wichita is efficient but expensive....like all Lexus Dealerships. I will assume He was informative and kept me updated throughout the day. Lexus of Wichita is efficient but expensive....like all Lexus Dealerships. I will assume if you owe a Lexus the high maintenance costs comes with the car. However, I personally feel it necessary to keep my car in great shape so it will last a long time. So visiting a Lexus Service Center periodically is a good idea. Maybe not for the oil changes but certainly for all the other stuff. More

by jbknight505 Verified Customer Verified Customer

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Turn around for the service (tire rotation) was faster than expected. I had time to catch up on things, but it wasn't excessive. than expected. I had time to catch up on things, but it wasn't excessive. More

by cwebb12 Verified Customer Verified Customer

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James was extremely helpful with this service visit. He communicated with me throughout the process. The shop video is also very helpful. He communicated with me throughout the process. The shop video is also very helpful. More

by m.coffman0 Verified Customer Verified Customer

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Excellent service I was impressed thank you for the good work. I will definitely remember to come back. work. I will definitely remember to come back. More

by frenchd1 Verified Customer Verified Customer

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