Alexis Gutierrez | Page 2
Service Advisor
Lexus of Wichita
1555 North Greenwich Rd
Wichita, KS 67206
41 Reviews
Write a Review41 Reviews of Alexis Gutierrez
September 30, 2026
Pleasant experience, no issues. I really liked the video from the technician, nice touch, I wasn't expecting that. I really liked the video from the technician, nice touch, I wasn't expecting that. More
Other Employees Tagged: Benjamin Broberg
September 29, 2026
The timing and everything that was done for my vehicle was completed as promised. The price quoted was decent as well. was completed as promised. The price quoted was decent as well. More
Other Employees Tagged: James Gallardo, Angela Pacheco
September 28, 2026
Alexis was very helpful and courteous. She kept my appointment on schedule and got me back on my way as quickly as possible. Two things I was slightly disappointed in: 1. The service She kept my appointment on schedule and got me back on my way as quickly as possible. Two things I was slightly disappointed in: 1. The service technician did not reset the vehicle maintenance information 2. The service technician did not apply a service reminder sticker to the windshield More
September 23, 2026
I appreciate the dealer taking into account our concerns and repairing all items they could. While one of the issues they repaired was caused be previous maintenance at this dealer, I feel their service wen and repairing all items they could. While one of the issues they repaired was caused be previous maintenance at this dealer, I feel their service went above and beyond to repair any hard feelings moving forward. More
Other Employees Tagged: James Gallardo, Angela Pacheco
September 14, 2026
Alexis did a great job explaining the process. Couldn't understand the mechanic on our video very well. Car was ready in the time frame I was told. Great customer service. Couldn't understand the mechanic on our video very well. Car was ready in the time frame I was told. Great customer service. More
Other Employees Tagged: Vy Nguyen
September 12, 2026
Always treated well, love the technician video showing the underside of the vehicle and recommendations for the future. Instructions are always followed and negative surprises don’t happen. Having the veh the underside of the vehicle and recommendations for the future. Instructions are always followed and negative surprises don’t happen. Having the vehicle washed and vac’d is a stellar bonus as well, a complete and positive expensive. More
Other Employees Tagged: James Gallardo, Angela Pacheco
September 08, 2026
We've known James for many years now and he's always been great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other ser great. He approaches his job with good motives, morals and intentions. Never once did we feel like he's trying to cheat us like some of the other service shops in town. There have been many Service Managers AND General Managers at this facility come and go, but we can always count on James to be there. Loyalty is almost unheard of in today's world and James has proven loyalty to his employer. Thank you for everything you do James. God bless you. More
Other Employees Tagged: James Gallardo, Angela Pacheco
September 05, 2026
Service department was very timely, friendly and professional. Appt went smoothly and quickly. Very much appreciated. professional. Appt went smoothly and quickly. Very much appreciated. More
Other Employees Tagged: James Gallardo, Angela Pacheco, Cody Stineman
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