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Alexis Ramos

Overview Reviews (131) Inventory (912)

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Alexis Ramos

Alexis Ramos | Page 7

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.5

131 Reviews

Overview Reviews (131) Inventory (912)

4.5

131 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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131 Reviews of Alexis Ramos

February 28, 2022

Dealership Rating

Employee Rating

excellent environment, excellent technical service, excellent sales, finance and service personnel. Personally, they are 100% recommended. excellent sales, finance and service personnel. Personally, they are 100% recommended. More

by Rhichard

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Castro (sales dept) / Ivan (finance dept) / Luis Ramos (service dept) are excellent

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Feb 28, 2022 -

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 19, 2022

Dealership Rating

Employee Rating

He is an excellent dealer and his staff is the best, excellent service and attention excellent service and attention More

by Rhichard

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Castro seller, Ivan Finance, Luis Lopez Service

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Feb 20, 2022 -

Universal Hyundai responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 15, 2022

Dealership Rating

Employee Rating

Alexis Ramos and Christopher Johnson , might as well call them Batman and robin, very courteous receptive professional what more can I say about them , Took care of us from Day one right to the very end , yo them Batman and robin, very courteous receptive professional what more can I say about them , Took care of us from Day one right to the very end , your company should be honored to have them working for you great job keep up the good work !! More

by FREDDYQ60

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi, Christopher Johnson

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Feb 15, 2022 -

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Alexis and Christopher. We're glad to hear they delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 12, 2022

Dealership Rating

Employee Rating

Good attention and good service to costumers, Antonio and Alexis Ramos are very nice working Alexis Ramos are very nice working More

by Miguel Lombana

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Simo Bassi , Antonio Aponte

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Feb 14, 2022 -

Universal Hyundai responded

Thank you, Miguel, for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

January 27, 2022

Dealership Rating

Employee Rating

Luis Narvaez was very polite, knowledgeable of the cars. He found us what we asked for. He found us what we asked for. More

by donngenny

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luis Narvaez, Ivan Murillo

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Jan 27, 2022 -

Universal Hyundai responded

Thanks for sharing your thoughts about your experience working with Luis here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

December 02, 2021

Dealership Rating

Employee Rating

Had a pleasant experience with Alexis, Austin and especially Marco Hurtado. Thanks guys! Will refer you whenever I have a chance! especially Marco Hurtado. Thanks guys! Will refer you whenever I have a chance! More

by OBETMAC

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Austin Nero , Marco Hurtado

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Dec 02, 2021 -

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 26, 2021

Dealership Rating

Employee Rating

This location is amazing, they have great customer service. I would definitely recommend this location. service. I would definitely recommend this location. More

by giovanicintron

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Raul Martinez

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Nov 28, 2021 -

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Giovani, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 21, 2021

Dealership Rating

Employee Rating

Muy buena atención y asesoría. Visite dos concesionarios más, y sus propuesta fueron mucho mejor. más, y sus propuesta fueron mucho mejor. More

by DOUGLAS-BARRETO1

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Simo Bassi , Fabio Ventura

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Nov 22, 2021 -

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 29, 2021

Dealership Rating

Employee Rating

Marco hurtado and Alexis Ramos where the best I love what they did thank you they did thank you More

by Sfuentes811

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marco hurtado

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Oct 29, 2021 -

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Alexis and Marco, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

October 17, 2021

Dealership Rating

Employee Rating

Not a good experience never had this type of situation with a new car. The paint on the car is defective (when we purchased the car was in the evening and because the color of the car was not noticeable with a new car. The paint on the car is defective (when we purchased the car was in the evening and because the color of the car was not noticeable). The next day I took the car back to the dealer and was told it would be taking care of. It's been a week and have not heard about an appointment to take the car to be fixed. More

by PIEDADEASTMAN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Giovanne Sanchez , darrin diaz

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Nov 03, 2021 -

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry for the inconvenience that this processing delay may have caused. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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